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See what reviewers are saying

Rated 1 out of 5 stars

Gamer Tech have had my mixer since July 2025 - despite numerous tries to contact them I still don't have a fix or a way to get my mixer returned. Do not use this company under any circumstances.

Rated 5 out of 5 stars

iPad needed new battery.phoned GamerTech.collected by DPD next morning.confirmation of receipt by GamerTech with summary of exactly how they will proceed to service the repair.Confirmed when it wa... See more

Rated 1 out of 5 stars

Do not use their servicesu nder any circumstances. I sent my nintendo 3ds for examination adn repair due to an inssue with the power button since March this years. No matter how many times I've trie... See more

Rated 5 out of 5 stars

GamerTech fixed my long forgotten precious Classic iPod, which had a dead battery, lovely to listen again to all my favourite songs originally uploaded about 20 years ago. Quote for new battery was ve... See more

Company details

  1. Computer Repair Service
  2. Electrical Repair Shop

Information provided by various external sources

iPad, iPhone, iPod, Xbox, Playstation, and Nintendo repair service. Serving the whole UK from our base in York


Contact info

2.2

Poor

TrustScore 2 out of 5

569 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Thank you for fixing the problem with…

Thank you for fixing the problem with my ps4 pro overheating and being noisy, would recommend very quick service and they keep you up to date and they dont rip you off. Will be using in future if needed :).

Thannks alot!!!

May 18, 2021
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Raj,

Thank you for your 5 star review.

Glad we were able to get your console back in working order. Happy Gaming!

Many thanks,
The Gamer Tech Team

Rated 5 out of 5 stars

I-Phone repair

I-Phone repair - done quickly and staff really friendly - would recommend

May 9, 2021
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Jo,

Thank you for taking the time to share your review!

Although we hope you don't need our services again too soon...our office dog Bolli hopes you visit again soon :)

Best regards,
The Gamer Tech Team

Rated 5 out of 5 stars

PS4 HDMI Repair

The HDMI port on my PS4 was broken, and I tried to repair it myself, but completely messed it up. I broke all the contact points on the motherboard and even burnt part of it.
Thankfully though, GAMER-TECH were able to repair it all, and solder a new HDMI port on. And they did fantastic job of it! It works perfectly well now. Top quality repairs and services. I would definitely recommend GAMER-TECH!

May 3, 2021
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Brandon,

What a glowing review! Thank you for helping to spread the word about Gamer Tech and what we have to offer.

It's very important to us that our customers are satisfied with our services and we're happy we were able to help you.

Happy gaming!

Best regards,
The Gamer Tech Team

Rated 5 out of 5 stars

MSI Laptop Screen Flickering

I recently sent my MSI laptop to get checked as my screen kept flickering which started to become really annoying. I looked everywhere online as I wanted to be able to trust someone with my laptop and luckily found Gamer-Tech.

My initial thought was that I needed to replace the whole screen, however out of everyone that I tried to get a quote from, Gamer-Tech were the only one to suggest my issue might be caused by something else instead. I was immediately given the impression that they knew what they were talking about and seemed trustworthy enough.

As soon as the inspection started, I was regularly updated on the progress and was told what worked and what didn't. My repair only took a while due to a part that was out of stock, however, if it wasn't for that then it would have been finished a lot quicker.

I just recently got it back and my screen no longer flickers and almost feels brand new!

I cannot express how satisfied I was with the service I was given. Everyone was helpful and fast to respond if I had a question.

If anyone is unsure about Gamer-Tech, I can assure you that they know what they are doing and are definitely trustworthy.

April 30, 2021
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Jean,

Thank you for taking the time to share your review and awarding us with 5 stars.

We appreciate your patience throughout your customer journey with us. We are so pleased the wait times on parts did not impact your overall experience with our service and will ensure we share your kind comments with the team.

Best regards,
The Gamer Tech Team

Rated 5 out of 5 stars

Ps5 HDMI replacement - amazing service!

Very good service! Quick response and updated at every stage!
Responded to emails very quickly -
Nothing seemed too much trouble. Sent, repaired and returned within 10 working days. Thank you so much gamer tech! I have one very happy boyfriend!

April 27, 2021
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Aimee,

Thank you for your 5 star review! We are so pleased you enjoyed your experience at Gamer Tech and that we were able to get your PS5 back in working order for you.

We appreciate you taking the time to share your experience with others and spreading the word about Gamer Tech!

Kind regards,
The Gamer Tech Team

Rated 5 out of 5 stars

Can not praise these guys enough

Can not praise these guys enough. Fixed a water damaged xbox one and a nintendo switch lite for me excellent service and a thoroughly professional job done on both devices. Hope i don't have to use your services again, but if another unfortunate event means i need to, I wouldn't hesitate for a second to come to you. Very happy customer.

April 26, 2021
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Charlie,

What a great review! Thank you for taking the time to share your experience of our services. As a small business, it's reviews like this that help to spread the word about what we have to offer.

We will ensure we pass on your comments to the members of the team who looked after your order.

We look forward to welcoming you back should you ever need us!

Best regards,
The Gamer Tech Team

Rated 5 out of 5 stars

Fixed Switch Charging Port

Recently sent off my Switch to repair the charging port, the kids had been a bit impatient when trying to get it in the charging dock. Fabulous service - arranged collection, fixed perfectly, kept me in the loop the whole time and sent photos of fixed item. Very reasonable price aswell.

April 20, 2021
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Steven,

Thank you for taking the time to share your review and for awarding us with 5 stars. We are so pleased to read that you are satisfied with our service and processes.

We recently added the photos of the completed repair to our "post repair checklist", it is good to hear that it has proved to be a positive part of your customer journey with us.

Happy gaming!

Many thanks,
The Gamer Tech Team

Rated 5 out of 5 stars

You have made my Easter

My iPod Nano 7th Gen had the screen unfortunately smashed through dropping it and I have been trying to get it repaired for about a year and due to Apple not producing the iPod no more I thought 'que sera that's it' Then I came across GamerTech on line and they said it could be repaired.
The service I received was excellent and I was sent emails with regard to the progress of the repair and when I would have it returned to me by their courier service.
I received my iPod back today and it was just like I had gone out and purchased a new one. It has never sounded better! Thanks GamerTech you're brilliant!
All take care, Grant - Brentwood, Essex

April 1, 2021
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Grant,

A huge thank you to you for taking the time to share your review! We're so pleased we were able to return your device to you in working order.

Have a lovely Easter Weekend.

Best Regards,
The Gamer Tech Team

Rated 5 out of 5 stars

Fabulous service!

Fabulous service!!

My son's xBox would only play in low resolution.
I contacted my local computer repair shop and was told that the problem would be the video card, it wasn't worth repairing, buy a new console.
A Google search put me in touch with Gamer Tech.
The website was very informative, and reassuring.
I couldn't see an option for video card, so I called and spoke to a very helpful lady. She told me that it was probably the chip behind the HDMI port.

I went online and booked that repair. The basic repair was a very reasonable cost. I decided to pay extra for a "same day" service, and the DPD two-way delivery was very reasonable.

I had the console at the DPD shop within 2 hours. I think I must have just missed the collection on the Monday, so it didn't get on it's way to Gamer Tech until Tuesday.

I was regularly updated by Gamer Tech with the progress. The fault was as they expected, the repair was completed, and the xBox was delivered back to me on Thursday morning.

I was blown away by this service. It was fast, efficient and I was kept updated at all times.
It is refreshing these days for a company to do what I expect of them. It is nearly unheard of for them to exceed my expectations by a mile.

I wouldn't hesitate to recommend Gamer Tech.

Many thanks,
Scott Martin, Stafford

March 11, 2021
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Scott,

Thank you so much for your detailed and honest review. As a small business we rely heavily on our customers to share their experiences and we are extremely grateful for your feedback.

Thank you for your recommendation and helping to spread the word about Gamer Tech!

Best regards,
The Gamer Tech Team

Rated 5 out of 5 stars

Ps3 red light of death

Ps3 red light of death, . ,
Gametech , collected repaired DELIVERED .
Excellent communication with customer.
Honest and RELIABLE.
***** PLUS . F. MELIA .

March 6, 2021
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Fred,

We are very grateful for your kind review, thank you for taking the time to share your experience with Gamer Tech.

Happy gaming! :)

Many thanks,
The Gamer Tech Team

Rated 5 out of 5 stars

Sorted Switch Fan & Joycons not charging

Switch going to sleep due to overheating Son playing Fortnite) which is a common issue. After another repairer could not locate the fault, sent console to GameTech. Issue resolved quickly, great comms and console sent back next day = happy child...I'm confident that if we experience any more issues, it will be resolved efficiently. Good stuff.

March 4, 2021
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Danny,

Thank you for trusting us with your tech, it's such a great feeling when we can resolve issues for our customers. Especially when there is a little one desperate to get back to gaming!

In these times its so important when gaming is the only way they can play and communicate with their friends. We're pleased to hear they're happy :)

Thank you for your kind review.

Best regards,
The Gamer Tech Team

Rated 5 out of 5 stars

Really great service

Really great service. They did everything from collecting and delivering back my device, to fixing it. Great communication that kept me up to date on every step. Would highly recommend, and they'll be my first port of call if I ever need a device repairing again.

March 3, 2021
Unprompted review
GamerTech logo

Reply from GamerTech

Hello,

5 stars! Thank you very much for your kind review of our service.

It's great to hear that you're pleased with every step of your customer journey with us. We've been working hard to improve our communications process with our customers and hearing the positive feedback from your experience is greatly appreciated.

Many thanks,
The Gamer Tech Team

Rated 5 out of 5 stars

Fast service

Great communication. Speedy return. Charger port replaced on Switch. Recommend.

March 2, 2021
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Gemma,

Thank you for sharing your review and for your recommendation! We're very pleased we were able to repair your switch for you.

Best regards,
The Gamer Tech Team

Rated 5 out of 5 stars

Fantastic customer service and repair work

I Had a very old Nintendo Wii that would no longer read discs, sent it away to Gamer Tech and within a couple of weeks it was sent back in perfect condition with the problem solved. The service was fast and the website is easy to use, they send you many notifications to keep you informed with the progress of the repairs and I was very pleased with the customer service and the speed of the return to me with the console neatly wrapped up. Very pleased and would recommend I will continue to use their services in future.

February 24, 2021
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Lewis,

5 stars! Thank you very much for your review and recommendation.

We will pass your review onto the team, it's great to receive positive feedback and is always very much appreciated.

Best regards,
The Gamer Tech Team

Rated 5 out of 5 stars

Great communication regarding the…

Great communication regarding the repair to my PS3 and despite being busier than normal due to COVID they still maintained the time frame quoted. Can definitely recommend the additional pick up and drop off service via DPD too. Thanks guys!!

February 22, 2021
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Mr Liversedge,

Thank you for your feedback and for taking the time to leave us a review.

We are extremely busy at present and appreciate your patience throughout your customer journey with us! Positive feedback like this makes all the hard work worth it :)

Best regards,
The Gamer Tech Team

Rated 5 out of 5 stars

Excellent quality service and speedy…

Excellent quality service and speedy repair and excellent team and would recommend anyone with playstation ps4 issues I have had a great experience and I couldn't thankyou for what you had done to get my console back up and running I will definitely us you more regularly and the service is 100% satisfaction

February 20, 2021
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Mark,

Wow! What a review! Thank you so much for your kind comments and for sharing your review on our services. We are a small independent business and feedback like this helps us spread the word about what we have to offer.

Many thanks,
The Gamer Tech Team

Rated 5 out of 5 stars

Great service

I was delighted with the service I received and the way I was kept informed what was happening with my device will definitely recommend this company and will have no problem what so ever using them again

February 19, 2021
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Colin,

Thank you for your 5 star review and your recommendation!

We really appreciate you taking the time to share your feedback and we are extremely grateful for your honest review of our services.

We hope you don't need us again too soon, but we look forward to helping out if ever you need us again in the future.

All the best,
The Gamer Tech Team

Rated 1 out of 5 stars

A terrible experience. Shoddy repairwork that failed just outside the warranty period.

A terrible experience.
Last year I had a PS4 Pro serviced to correct a loud fan and a unrecognised disc error.

It arrived back quickly and all seemed to be working fine for a few months. Then it got loud again and the disc drive stopped working, just outside of the warranty repair period.

Now with the same issues I took the PS4 Pro apart myself (nothing to lose now) and I discovered that the thermal paste had been terribly applied all around the CPU but not actually on it.

Then I purchased a replacement laser and when I took apart the disc drive I discovered that the magnet that holds the disc in place had been put in upside down.

Shoddy workmanship on both repairs which both failed a few months outside of the repair warranty. I will not be using GamerTech again and neither should you.

February 18, 2021
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Richard,

We welcome all feedback from customers, as it is important to our business to continue to develop and improve our services.

We do however strongly disagree with your review and the statements you have made are factually incorrect. Therefore we wish to respond to address your statements.

Your original order was dispatched from our repair centre on the 27th April 2020, your device was repaired by us 10 months ago. Our repair warranty is for 3 months and your device was no longer covered under our warranty, this was not "just outside" the warranty as you claim.

Had you reported any issues to us within our warranty period we would have happily resolved any problems for you.

The loud fan repair is to prevent overheating issues, we replace the thermal paste and thoroughly clean the console. If this failed after a few months, as we explained to you, this can be totally dependent on the environment in which it was kept in. If the console is not kept in an open space it can run extremely hot particularly with long durations of game play.

You opened your console after 10 months, to allegedly find the thermal paste has been "terribly" applied. We did put thermal paste on the chip but after such a long period of time and the heat stress you have caused to your device it is likely to have dried out the thermal paste we applied in some areas.

The paste is applied to the CPU die, then the heat sync sits on top of the die which can squeeze any excess paste to the edges of the chip, just as you have described.

The application of which is purely based on your opinion and upon reviewing your complaint we have taken pictures of the thermal paste applied by the manufacturers, both by Sony and Microsoft on a PS4 and Xbox One to show you this is sufficiently similar. We would be happy to send you these if required.

To address your comments surrounding the magnet in the disk drive, this part isn't removed during a laser repair. Had it have been removed and placed upside down as you claim, your device would not have read disks from the beginning and not worked perfectly fine for a few months.

Whilst we can appreciate your frustrations that your device required maintenance again, we do not believe it is fair to put blame on us as a business almost a year after we have carried out the repairs.

Many thanks,
The Gamer Tech Team

Rated 5 out of 5 stars

Fantastic company

Brilliant service and such helpful staff had spoken to 3 staff members nothing to much trouble and have so much patience going through things would highly recommend this company

February 17, 2021
Unprompted review
GamerTech logo

Reply from GamerTech

Hi Carolyn,

Thank you for taking the time to share your review of your experience with us. Our team are always happy to help where we can.

We are pleased we were able to sort this for you and hope your son enjoys getting back to playing COD. Happy gaming! :)

Best regards,
The Gamer Tech Team

Rated 5 out of 5 stars

Great X-box repair

When my X-box developed a fault, I found this company from a Google search. So glad I did as I received an exceptional service from them. Continually updated by email on what was happening from collection to repair to delivery back to me. Extremely professional, personable staff and they fixed the fault in less than a week. Really good value for money as well. Use them, they do what it says in the tin!

February 15, 2021
Unprompted review
GamerTech logo

Reply from GamerTech

Hi Romano,

Thank you for your review and trusting us with your tech!

We love to hear about our customer's experiences with us, we are very pleased to hear you are happy with the overall experience with us. Thank you for giving us 5 stars and an excellent recommendation!

Best regards,
The Gamer Tech Team

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