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See what reviewers are saying

Rated 1 out of 5 stars

Gamer Tech have had my mixer since July 2025 - despite numerous tries to contact them I still don't have a fix or a way to get my mixer returned. Do not use this company under any circumstances.

Rated 5 out of 5 stars

iPad needed new battery.phoned GamerTech.collected by DPD next morning.confirmation of receipt by GamerTech with summary of exactly how they will proceed to service the repair.Confirmed when it wa... See more

Rated 1 out of 5 stars

Do not use their servicesu nder any circumstances. I sent my nintendo 3ds for examination adn repair due to an inssue with the power button since March this years. No matter how many times I've trie... See more

Rated 5 out of 5 stars

GamerTech fixed my long forgotten precious Classic iPod, which had a dead battery, lovely to listen again to all my favourite songs originally uploaded about 20 years ago. Quote for new battery was ve... See more

Company details

  1. Computer Repair Service
  2. Electrical Repair Shop

Information provided by various external sources

iPad, iPhone, iPod, Xbox, Playstation, and Nintendo repair service. Serving the whole UK from our base in York


Contact info

2.2

Poor

TrustScore 2 out of 5

569 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Really good service

Xbox One X visual output failed. Phoned them up, they picked it up and fixed in over a week. Really good service and kept in formed of it through the whole process.

January 19, 2022
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Chris,

Thank you for taking the time to share your review of our services. We're happy we were able to help!

Happy gaming!

Best regards,
The Gamer Tech Team

Rated 5 out of 5 stars

Sent iPad Pro in with poor battery…

Sent iPad Pro in with poor battery life. Gamer Tech told me what was happening every step of the way. I had to wait the full five days as battery was out of stock, but returned swiftly and working perfectly. Home button also repaired. A good little company who I will use again

January 13, 2022
Unprompted review
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Reply from GamerTech

Hello Ian,

Thank you for your review of your iPad Battery repair. We're so pleased you awarded us with a 5 star service! As an independent business reviews mean the world to us, thank you for sharing your thoughts.

We hope you don't need us again too soon, but we look forward to welcoming you back when you do.

Best regards,
The Gamer Tech Team

Rated 5 out of 5 stars

Ps5 damaged HDMI and fan Connector

Very fast turaround with my sons ps5 which had 2 faults.Communication was excellent with updates at all stages of repair.

December 27, 2021
Unprompted review
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Reply from GamerTech

Hello Mr Rolfe,

Thank you for your 5 star review of our services.

Happy Gaming!

Best regards,
The Gamer Tech Team

Rated 1 out of 5 stars

I was advised to pay extra for their…

I was advised to pay extra for their own courier service via DPD . I had to be at home for when the courier arrived, but they still managed to lose my sons xbox series x, and in doing do ruined his Christmas. Would not recommend.

December 26, 2021
Unprompted review
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Reply from GamerTech

Hello Kevin,

We appreciate your dissatisfaction at the current situation, however feel it important to highlight that Gamer Tech have not lost your console.
This has not yet arrived into our repair centre and a current investigation is underway with DPD, our courier service as it has not left one of their hubs.

We appreciate this is a worrying time and we are doing everything in our power to work with DPD in order to resolve this quickly.

As we have previously discussed and is highlighted within our terms and conditions, items going missing in transit is extremely rare, however if this is deemed as missing in transit we will replace the console like for like so you will not be left out of pocket or without a console.

We would also like to apologise again that this affected your son's Christmas.

We appreciate your patience whilst the investigation takes place and we will be in contact shortly as to the outcome of the investigation and the next steps.

Kind regards,
The Gamer Tech Team

Rated 5 out of 5 stars

Xbox Series X HDMI fault

I was really nervous about sending in my brand new Xbox series X because by this point I just couldn’t trust anyone after being delivered a broken Xbox by Game. I genuinely couldn’t recommend GamerTech enough. I know how much I relied on reviews when picking GT and I just wanted to add to the positive reviews they already have. Mine was faulty with a broken HDMI and it was sent off Saturday and delivered back to me today. Such a quick process and reassuring with GT sending regular updates.

December 23, 2021
Unprompted review
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Reply from GamerTech

Hello Michelle,

Thank you for your 5 star review of our services.

We are so pleased we were able to sort this quickly for you. We appreciate you taking the time to share your experience, as an independent business it is very important to us and is greatly appreciated.

Best regards,
The Gamer Tech Team

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. Communication every step of the way. Very reasonable prices and no unnecessary costs. Super-fast free shipping. Best in the business by far. Highly recommended.

December 10, 2021
Unprompted review
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Reply from GamerTech

Hello Marcus,

Thank you for your 5 star review!

Such positive feedback on our customer service, we will ensure we share your comments with our team. Your feedback is greatly appreciated.

Best regards,
The Gamer Tech Team

Rated 5 out of 5 stars

Great experience with this company

Great experience with this company. Sent off my switch and they were in constant contact. Great service. Highly recommended

December 7, 2021
Unprompted review
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Reply from GamerTech

Hello Jon,

Thank you for your 5 star review. We're pleased to read you would recommend our services and we're glad our team provided an overall great experience for you. We will ensure we pass on your comments.

Best regards,
The Gamer Tech Team

Rated 5 out of 5 stars

The most amazing company I have ever…

The most amazing company I have ever had dealings with. I had a issue with my son’s computer months ago. There was some issues along the way on my side not there side. And the company has just been remarkable I want to say thank you publicly as how they have dealt with me as a customer has been absolutely astonishing. Thank you game tecker my son has had the most biggest smile on his face since we got back out ps4. 1000000% recommend this company. The company as a whole is just wow. :) thank you Shantel 🙂🙂🙂

December 4, 2021
Unprompted review
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Reply from GamerTech

Hello Shantel,

Thank you for taking the time to share your review of our services. We wish you and your Son a very Merry Christmas.

Best regards,
The Gamer Tech Team

Rated 5 out of 5 stars

I never give 5 stars until now wow

Wow. Amazing. Was slightly nervous as was sending my sons Nintendo Switch via Dpd . However I was kept up to date by Gamer Tech as soon as dropped of parcel to my local dpd drop off point. Immediate email and daily contact from the guys through the process of fixing the issues . Which was a charging issue and headphone Jack not working.

Was sent picture of the testing and emails regular , was then returned to once completed on a next day delivery.

All was fixed however there was a issue with the headphone jack , no worries a quick call and send it back at no extra cost.

Found out even though the jack was fixed there was a problem with the reader so that was done and dusted and then sent back to me.

Customer service second to none and believe spoke to Charlie who was polite and very helpfull.

Thanks all for your work and service , have already recommended you guys and gals so thanks again , I have a very happy 9 year old 👍👊

November 26, 2021
Unprompted review
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Reply from GamerTech

Wow!! What a review!!

Thank you very much for your glowing review of our services, we will ensure we pass your kind comments on to Charlie and the Team.

Happy Gaming!

Best regards,
The Gamer Tech Team

Rated 5 out of 5 stars

My husband took my son and his switch…

My husband took my son and his switch to GamerTech because the screen would not come back on and it was sorted within minutes. My son was VERY happy :-) and so were we!! Many thanks for the excellent service and professional help.

October 25, 2021
Unprompted review
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Reply from GamerTech

Hello Emma,

Thank you for sharing your review of our services. We are so pleased we could help and that we were able to resolve this quickly for you! Happy customers means a job well done :)

Best regards,
The Gamer Tech Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service they called to see if I had received my email quote when I hadn’t they resent, turn around on replacing my Xbox hd was quick, staff really friendly would definitely recommend them

October 15, 2021
Unprompted review
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Reply from GamerTech

Hello Callum,

Thank you for your 5 star review of our services! It's great to hear you'd recommend our services.

Many thanks,
The Gamer Tech Team

Rated 5 out of 5 stars

I sent of my Xbox One to GamerTech due…

I sent of my Xbox One to GamerTech due to a Screen, Black Screen, Error Codes or Software Fault - The cost of repair was little compared to the price I originally paid for the console. The P&P is free which is great and the technicians explained what I needed to do over the phone. The Xbox was sent back to me but the disc was not working as the console made a shuddering sound I called the technicians back again and they explained I need to go through the same process so I sent it back and this time the Xbox console was fixed and cleaned as it was the mesh inside causing it to make that noise.

Anyway this was like anything in life things can go wrong unexpectedly but they fixed it for me and sent it back quickly plus thecommunication was great so I will use there service again if anything else happens.

September 19, 2021
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Blue,

Thank you for taking the time to share your review of our services.

It is unusual for a device to leave our repair centre with a fault we have not detected initially. We are pleased you were accommodating in allowing us to rectify this error for you.

We're happy we were able to resolve this quickly for you and your device is back in working order.

Kind regards,
The Gamer Tech Team

Rated 5 out of 5 stars

Laser stopped working on PS Pro

Laser stopped working on PS Pro. Gamer-Tech fixed it and sent it back in better condition. Absolutely fabulous service as kept up to date with every step of the process. Fabulous company, would use again.

September 13, 2021
Unprompted review
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Reply from GamerTech

Hello Kerry,

5 Stars! Thank you for your lovely review.

We hope you don't need to use our services again too soon but we look forward to welcoming you back if you do.

Best regards,
The Gamer Tech Team

Rated 5 out of 5 stars

I want to thank Charlie who over the…

I want to thank Charlie who over the phone help me to retrieve my iPad emails. I am eternally grateful

September 2, 2021
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Barbara,

Thank you for your 5 star review and kind comments. We will ensure we pass your feedback onto Charlie!

Best regards,
The Gamer Tech Team

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Xbox had a port problem and with email contacts and updates the whole process was transparent and efficient. With prompt collection using a special container to delivery the whole job took only a few days.

Thank you!

August 24, 2021
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Simon,

Thank you for your review of our services and taking the time to share your experience of using Gamer Tech repairs.

We will pass your comments onto our team, it is very much appreciated.

Many thanks,
The Gamer Tech Team

Rated 5 out of 5 stars

I am really happy with the repair on my…

I am really happy with the repair on my little boys old switch. He broke his newer one and this was a lot cheaper than buying again. I used the collect option with Dpd which was very easy, all I had to do was give it to them on my doorstep to put into a secure box. The repairs are all tracked online with notes and I received a little video and photos showing the process and the switch working.
The prices are brilliant for the repairs too so I will definitely be using them again to repair rather than replace.

Thank you.

July 20, 2021
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Sarah,

Thank you for your review of our services. We're pleased you are happy with your experience of Gamer Tech and it's great to read that the steps we take to keep you updated are well received.

We hope you don't need our services too soon but it's great to know you'd pick Gamer Tech again for your tech repair needs!

Best regards,
The Gamer Tech Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Second time I've used them now. Really good communication all the way through. They let you know when they've received it, when they're working on it and when it's completed.

July 12, 2021
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Lisa,

Thank you very much for your review and for choosing our services again. It is always lovely to welcome customers back and we are very grateful for your custom!

Many thanks,
The Gamer Tech Team

Rated 5 out of 5 stars

Clear pricing and communication…

Clear pricing and communication throughout the repair process. Much appreciated!

June 24, 2021
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Alan,

Thank you for your feedback and taking the time to review our services!

Best regards,
The Gamer Tech Team

Rated 5 out of 5 stars

PS4 Repair Wizards!

PS4 began to sound like a helicopter, even the fan was overheating. Then the console stopped working altogether. Found these guys on the interweb selected a collection option and sent it in. I got excellent communication as to the status of my repair and when it would ready to send back. I know not what sorcery takes place, but all was fixed and returned within a week. Highly recommended and would definitely use them again.
Well done guys, you do a great job

June 20, 2021
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Pete,

Thank you for your 5 star review!

Although we wish we'd trained at Hogwarts (that really would've been amazing!), we can assure you that no sorcery is involved! We're happy you're pleased with the service and that we could get your PS4 back up and running.

Happy Gaming!

Many thanks,
The Gamer Tech Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Great communication throughout. A small independent business that really delivers. Highly recommended.

May 26, 2021
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Bill,

Thank you for taking the time to leave your review and for your 5 star recommendation!

We rely on word of mouth to help spread the word about Gamer Tech and your review is greatly appreciated.

Best regards,
The Gamer Tech Team

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