Gamersathart Reviews 

243
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive pricing and the excellent condition of products upon arrival. Many people highlight the remarkably fast and often free delivery service, noting items are well-packaged and arrive promptly. Reviewers also appreciate the helpful and communicative staff, who ensure a smooth ordering process and provide outstanding service, especially for pre-orders. However, some people experienced difficulties with the purchasing process, which caused frustration during their ordering experience.

What people talk about most

Order

Users describe positive interactions with order, frequently praising the speed of delivery, with many items... See more

Product

Customers had positive experiences with product, frequently praising the competitive pricing and quick... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting incredibly fast shipping,... See more

Price

Customers consistently note positive experiences with price, often finding competitive and fair pricing, with... See more

Staff

Clients share positive opinions on staff, with many reviewers expressing appreciation for the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A complete misunderstanding on my part when placing an order. Peter, who I’m assuming is the manager, sorted it out brilliantly and aired his frustrations in an ordered and well versed manner. C... See more

Rated 5 out of 5 stars

I found them purely by accident via searching online for Digimon Card Game booster boxes - I'm so glad I did! Their prices are highly competitive and fair, with free shipping for orders over £20 - whi... See more

Rated 5 out of 5 stars

Ordered a few games from here, always prompt and reliable. They do ALL compostable packaging. Often joint cheapest on internet. Real actual human shop. Best positive was small glitch recently, sorted... See more

Rated 5 out of 5 stars

I’ve now used Gamersathart for a few purchases and am happy to report that upon each occasion it’s been a really pleasant experience. The pricing is competitive, the shipping is great, every time the... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

243 reviews

5-star
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3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(243)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A hidden gem

A lovely independent games store with a great selection of up to the minute board games. Our order was well packed and dispatched promptly despite it being one of the busiest times of the year.
Definitely one I'll be checking in with again.

October 9, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing shop

Great service every time I have used them. They are my go to shop now for board games. I started using them last year and now is my first stop.

December 27, 2023
Unprompted review
Rated 5 out of 5 stars

Card game subscription service 👍🏻

Gamers at Hart provide a fantastic service. They are very competitively priced for games, but what I enjoy most is the subscription service for LCG packages. It's faultless, but I especially like the plastic free service with the clamshells removed!

December 28, 2023
Unprompted review
Rated 5 out of 5 stars

From my first order with yourselves

From my first order with yourselves, the hand-signed thank you note struck a chord with me and I thought it a wonderful touch, something you don't get from the large businesses.
Peter and Jeni are highly responsive via email when I have made enquiries previously, even updating an item on their website out of standard hours for me.
I highly recommend this small business :)

February 18, 2023
Unprompted review
Rated 5 out of 5 stars

Best value

Bought from this company because it was the best price. Smooth transaction. Fast delivery. Well packed.
Will certainly use them again

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Great packaging!

Have used gamersathart a couple of times and been very pleased with everything. The website is easy to use, there’s great communication if you need to ask a question and the games arrived well packaged and in perfect condition, a big plus over some other companies. Oh and the prices are excellent too. Will certainly consider using them again for any future purchases.

December 3, 2023
Unprompted review
Rated 5 out of 5 stars

Gamers-At-Hart Highly Recommended.

I use Gamers-At-Hart regularly, an extremely reliable company. Fantastic customer service, emails are answered promptly and I always get the impression they care and do everything to help. On one occasion my preorder became available but as their final cost was cheaper than they expected, Gamers-At-Hart gave me a partial refund and sold it to me cheaper than expected, something that they did not have to do. A great example of going the extra mile. Highly recommended.

November 25, 2023
Unprompted review
Rated 5 out of 5 stars

Very satisfied customers.

We hadn't heard of this company before but it came up on a price comparison site as the cheapest option for a game we wanted. We were a little wary but went ahead with the order and have been very delighted with the whole process. The game was extremely well packaged (all packaging is compostable!) and arrived very quickly. We will certainly keep this company in mind in future.

December 4, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding

I have used Gamersathart a number of times now and they are an outstanding store. Stellar prices, communication and packaging. I can't recommend enough.

November 30, 2023
Unprompted review
Rated 5 out of 5 stars

ZOOM

I received my order within 48 hours and I was impressed with the swift delivery. The service was fantastic and I highly recommend it to others.

November 20, 2023
Unprompted review
Rated 5 out of 5 stars

Fast delivery, great quality

Order arrived very quickly after being placed, was very happy to see the packaging was all compostable and recyclable!

Contents were in perfect condition, very happy ordering from this shop.

November 11, 2023
Unprompted review
Rated 5 out of 5 stars

Positive reliable experience

Product was as described, dispatched and arrived within expected time frames and well packaged.
Positive experience, I would buy from them again.
Was a nice touch to see all the packaging material used is compostable.

September 13, 2023
Unprompted review
Rated 5 out of 5 stars

Prompt delivery and well packaged

My order came promptly with lots of information about its delivery. I really like the fact that Gamers Hart use 100% compostable packaging, well done! The hand-written note is a nice touch.

September 14, 2023
Unprompted review

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