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Rated 3 out of 5 stars

Shipping estimate for delivery was way off, item eventually arrived but no updates were given until the day the item was delivered. Getting an email saying the item has shipped in the same minute as t... See more

Rated 5 out of 5 stars

The product I ordered became out of stock and Gamerverse reached out to offer a choice of alternatives at no extra cost. Most companies these days will just cancel on you, so I appreciated the custome... See more

Company replied

Rated 5 out of 5 stars

I ordered the Powerplay mousepad on October 9th, and didn't hear a peep from them for a while. Contacted support, and whoever was subbing in for the support person needs to get a raise for the help th... See more

Rated 5 out of 5 stars

Regardless of the time it took me to receive my package due to weather and the busy holiday season. They politely and honestly answered my questions in regards to my order. As I did not know at the ti... See more

Company replied

Company details

  1. Computer Accessories Store

Written by the company

eSports online retail website selling in demand products at great discount,currently offering Logitech products only. Free shipping across Canada and USA, no hidden charges!!


Contact info

4.2

Great

TrustScore 4 out of 5

48 reviews

5-star
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Rated 5 out of 5 stars
Gamerverse logo

Reply from Gamerverse

Dear Jason,

Thank you for taking the time to share your feedback with us. We're glad to hear that you had a positive experience with our store, but we're sorry to hear that the shipping time did not meet your expectations. We understand that fast and reliable shipping is important to our customers, and we apologize for any inconvenience caused.

We're constantly working to improve our shipping times and appreciate your feedback. If you have any further feedback or questions, please don't hesitate to reach out to our customer service team. We're always here to help!

Thank you for choosing our store for your shopping needs.

Best regards,
Gamerverse

Rated 5 out of 5 stars

Customer support was great

Customer support was great, they answered all the questions all along. Shipping took quite some time but I am happy with the great prices they offer.

February 6, 2023
Gamerverse logo

Reply from Gamerverse

Dear customer,

Thank you for sharing your positive experience with us! We're glad to hear that you were satisfied with our customer support team and that our great prices met your expectations. If you have any further feedback or questions, please don't hesitate to reach out to us. We appreciate your business and look forward to serving you in the future.

Best regards,
Gamerverse

Rated 5 out of 5 stars

Great Service

Regardless of the time it took me to receive my package due to weather and the busy holiday season. They politely and honestly answered my questions in regards to my order. As I did not know at the time there was a snow storm happening where the package was coming from. Great staff, great company, I would definitely order from them again.

December 29, 2022
Gamerverse logo

Reply from Gamerverse

Dear James,

Thank you for taking the time to share your positive experience with Gamerverse! We're delighted to hear that our team was able to provide you with excellent customer service and keep you informed about the status of your order, despite the difficult weather conditions during the busy holiday season.

We're sorry to hear that there was a delay in receiving your package, but we're glad that we were able to provide you with honest and polite answers to your questions. At Gamerverse, we value our customers' satisfaction and it's always rewarding to hear that our efforts are appreciated.

We're thrilled to hear that you would order from us again! We appreciate your loyalty and look forward to serving you in the future. If you have any further feedback or questions, please don't hesitate to reach out to us. Our team is always here to help!

Thank you for choosing Gamerverse for your shopping needs.

Best regards,
Gamerverse

Rated 5 out of 5 stars

Reliable

The product I ordered became out of stock and Gamerverse reached out to offer a choice of alternatives at no extra cost. Most companies these days will just cancel on you, so I appreciated the customer-oriented approach taken by Gamerverse. Start to finish, the order took a little longer than I would have liked, but everything worked out great.

January 31, 2023
Gamerverse logo

Reply from Gamerverse

Dear John,

Thank you for taking the time to share your positive experience with Gamerverse! We're sorry to hear that the product you initially ordered became out of stock, but we're glad that our team was able to offer you alternative options at no extra cost. We understand how frustrating it can be when an item becomes out of stock, and we're pleased to hear that our customer-oriented approach was appreciated.

We're delighted to hear that everything worked out great in the end. We do apologize for the longer than expected shipping time, as we understand the importance of timely delivery. However, we're glad that you were still satisfied with your overall experience.

Thank you for choosing Gamerverse for your shopping needs. If you have any further feedback or questions, please don't hesitate to reach out to us. Our team is always here to help!

Best regards,
Gamerverse

Rated 5 out of 5 stars

I ordered the G Pro X Superlight

I ordered the G Pro X Superlight. Product arrived in perfect condition. I got an amazing deal from Gamerverse. Shipping took a little longer than expected but still overall a 5 star experience from this store.

November 1, 2022
Rated 5 out of 5 stars

Took a bit, but amazing service.

I ordered the Powerplay mousepad on October 9th, and didn't hear a peep from them for a while. Contacted support, and whoever was subbing in for the support person needs to get a raise for the help they provided. Always answered within 5 minutes, and was super helpful. The mousepad got delivered October 24th. Took a little bit, but was an amazing price and a 10/10 experience! If I ever need anything Logitech, I'll order from you guys again :)

October 23, 2022
Unprompted review
Rated 5 out of 5 stars

The site is legit!

I bet you googled if gamerverse.ca is legit - it definitely is. I ordered a G Pro x Superlight and received it a week later. Great prices!

October 14, 2022
Rated 5 out of 5 stars

100% recommend

Super easy. Direct fulfilment from Logitech with better pricing. Will be purchasing again. When I need and update on shipping they were available even on a weekend. 100% would recommend.

October 3, 2022
Rated 5 out of 5 stars

Great experience top to bottom, prices unbeatable.

By far the best prices on Logitech gear! Hunter was super helpful in letting me know there was delays and helping to find a solution. Shipping was much faster than I thought and the headphones I received are so much more comfortable than my old ones. Thanks again and will definitely be telling friends about you guys!

October 13, 2022
Unprompted review
Rated 5 out of 5 stars

The website is legit! Would recommend

The website looked a bit sketchy at first with all the sale and unbelievable prices. But this site is really legit. Got the product. The shipping status might take a bit of time to update, since it's a new operating business I guess it's normal. I would recommend gamerverse to everyone. They have amazing deals.

October 6, 2022
Rated 5 out of 5 stars

Great costumer service

I ordered the GPX took a while to come but the product was on back order which they told me. It came in perfect condition!

Customer support was very helpful throughout the whole process.

September 27, 2022
Rated 5 out of 5 stars

Best Price for Logitech in Canada, Great exprience

Have bought a Logitech Pro X Headset on the website. The perfect price and shipping time are not too long.
Because of personal reasons returned it, and the customer service replied quickly. The only problem is I paid the return shipping fee.
If you are in Canada and want to buy Logitech devices, do your research work before ordering, and take it on the website at the best price in Canada.

August 5, 2022
Unprompted review
Rated 5 out of 5 stars

Great

Good price, shipped in timely manner, quick friendly customer response.

September 9, 2022

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