gamesconnection.co.uk Reviews 

214
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I've had an order that was all sorts of cursed (from my bank's side, etc.), but they've dealt with everything promptly, even twice if needed, and I have received the product on time. This is what t... See more

Rated 5 out of 5 stars

Ordered a Retro fighters defender wireless gamepad though Games connection as they were a fantastic price, They posted out very quickly, and the item was delivered 2 days later. The Delivery compan... See more

Rated 5 out of 5 stars

By far the best online service when buying retro items I have received. Helpful and friendly to chat to if you need some advice either through their forum or they helpful chat system, and never on... See more

Rated 5 out of 5 stars

I ordered Krikzz's Mega Everdrive x7 (V2), shipping it to Norway. It arrived safely and in short time. Postal packaging was generously packed to prevent any damage to the item. Finally, support depa... See more

Company details

  1. Gaming service Provider

Written by the company

We specialise in retro gaming & stock the best & most sought after accessories from around the world. We are official stockists for GCHD, Insurrection Industries, Insurrection Industries, Retro Fighters, mClassic, & RetroTINK. Worldwide shipping.


Contact info

4.9

Excellent

TrustScore 5 out of 5

214 reviews

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4.9

All reviews

(214)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. I accidentally ordered the wrong controller and they helped with returning and exchanging for the correct one. Very happy.

June 6, 2022
Unprompted review
Rated 1 out of 5 stars

Bad experience.

June 3, 2022
gamesconnection.co.uk logo

Reply from gamesconnection.co.uk

Customer made unreasonable demands and wanted us to put a very low value on an expensive item for customs declaration, which we refused.

Rated 1 out of 5 stars

Paid for a back-ordered joypad but had…

Paid for a back-ordered joypad but had no response to emails about when the order will be fulfilled

January 19, 2022
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Reply from gamesconnection.co.uk

Unfortunately we were on Christmas holidays & replied as soon as we could.

Rated 5 out of 5 stars

Undoubtedly service-minded

Excellent service, I must admit!
Contact via Twitter has been responded to within 20 minutes always, and emails within the hour mark.
Would very much recommend!

July 14, 2021
Rated 5 out of 5 stars

Trusted merchant, excellent service

Have been shopping with Games Connection since 2019 and they have never disappointed. Very much a trusted merchant that will deliver what you pay for.

Just a bit of feedback for GC though; the website could maybe do with a bit of re-organisation, like the product categories that contain a single product, the controller adapters listed under HDMI cables, or the GCLoader listing using the URL for the old GCDual 5.3.

June 10, 2021
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Reply from gamesconnection.co.uk

Thank you for your feedback and suggestions. We have implemented some of your suggestions to the website. Thanks again!

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