I've had an order that was all sorts of cursed (from my bank's side, etc.), but they've dealt with everything promptly, even twice if needed, and I have received the product on time. This is what t... See more
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Ordered a Retro fighters defender wireless gamepad though Games connection as they were a fantastic price, They posted out very quickly, and the item was delivered 2 days later. The Delivery compan... See more
By far the best online service when buying retro items I have received. Helpful and friendly to chat to if you need some advice either through their forum or they helpful chat system, and never on... See more
I ordered Krikzz's Mega Everdrive x7 (V2), shipping it to Norway. It arrived safely and in short time. Postal packaging was generously packed to prevent any damage to the item. Finally, support depa... See more
Company details
Written by the company
We specialise in retro gaming & stock the best & most sought after accessories from around the world. We are official stockists for GCHD, Insurrection Industries, Insurrection Industries, Retro Fighters, mClassic, & RetroTINK. Worldwide shipping.
Contact info
Paul Street 86-90, EC2A 4NE, London, United Kingdom
- 01753 889603
- sales@gamesconnection.co.uk
- gamesconnection.co.uk
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Poor service all around
Poor service all around.
I'm waiting on a Gamecube HD adapter, it was bought
30th of April, it's now the 24th of May and it still hasn't arrived.
"Free UK Shipping 2-3 days
Shipping method"
I was told on the 10th that "we should be shipping within 10 days time" - it didn't.
I was then told that covid and brexit have affected delivery but positive reviews on here are from people who have had fast delivery and brexit and covid have been much longer than a month. State this on correspondence from the start if that's the case.
I've now been told the item has arrived (20th of May) and still no information on its delivery. The below comment doesn't verify that the item has arrived, so I believe that email was a lie. It should of been sent to me by now if that was the case.
Awful service.

Reply from gamesconnection.co.uk
very good
All around excellent
I bought the carby hdmi adapter for my gamecube, and the process was completely painless, I bought it on the site, and within a week (I don't live in the uk) it arrived at my door. No complaints at all.
Expensive but no complaints
Easy to get it working, only thing i gonna complaining about is the price. But love that i can play old games on my new TV.
Got what I wanted for the best price in the market.
Got the item I was looking for in the best prince range of all other options.
Item was delivered within the predicted time and fulfilled my expectations.
Quick and efficient customer service.
Excellent service!
While there were some problems with sending the item initially, those problems were outside of their control.
When the problems arose, they had excellent customer service, and they were very forthcoming with solutions.
All in all, I'm very happy with the product and with the service received.
My life now has meaning again.
My life now has meaning again.
Thank you, gamesconnection!
Thomas
Great service but slow delivery
Great service but slow delivery, but I live outside the uk. And they have nothing to do with the delivery services.
Highly recommended
Used Games Connection lots of times, fast delivery and great communication via messenger for any questions. Can't recommend this company highly enough!
Everything worked as announced and I…
Everything worked as announced and I ordered from abroad, no problem what so ever!
Everything worked fine for me
Everything worked fine for me. I received my product and worked fine. I will give a minus only that please add an option to allow buying staff with import customs paid (if it exists just make it more clear which one is which). Item arrived in "estimated" arrival dates from the UK (usually it takes 30 days to arrive in Greece). Oh, I must not forget to point out that please be more "in touch" with your customers. Haboo it seemed was the sender of my package and I had problems to identify who was the sender for custom clearance. I looked at their address and I find out that it may be you.
Sold as new with seals broken and signs of use
Ordered a new EON Super 64 plug-and-play HD Out adapter for the Nintendo 64.
Product that arrived had seals broken and obvious signs of use. Part of the foam packaging was also missing.
Inquiry to customer service was dismissed as a need to test the product.
Great customers service
Great customers service. Games connection really cares about their customers.
Great specialist gaming store
Great specialist gaming store. Very friendly and responsive customer service, items are of very high quality. Thank you!
Something went wrong with the DHL…
Something went wrong with the DHL delivery to NL. They sent me a new one and arrived. Thanks for the good service!
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