gamesconnection.co.uk Reviews 

214
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I've had an order that was all sorts of cursed (from my bank's side, etc.), but they've dealt with everything promptly, even twice if needed, and I have received the product on time. This is what t... See more

Rated 5 out of 5 stars

Ordered a Retro fighters defender wireless gamepad though Games connection as they were a fantastic price, They posted out very quickly, and the item was delivered 2 days later. The Delivery compan... See more

Rated 5 out of 5 stars

By far the best online service when buying retro items I have received. Helpful and friendly to chat to if you need some advice either through their forum or they helpful chat system, and never on... See more

Rated 5 out of 5 stars

I ordered Krikzz's Mega Everdrive x7 (V2), shipping it to Norway. It arrived safely and in short time. Postal packaging was generously packed to prevent any damage to the item. Finally, support depa... See more

Company details

  1. Gaming service Provider

Written by the company

We specialise in retro gaming & stock the best & most sought after accessories from around the world. We are official stockists for GCHD, Insurrection Industries, Insurrection Industries, Retro Fighters, mClassic, & RetroTINK. Worldwide shipping.


Contact info

4.9

Excellent

TrustScore 5 out of 5

214 reviews

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4.9

All reviews

(214)

9 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor service all around

Poor service all around.
I'm waiting on a Gamecube HD adapter, it was bought

30th of April, it's now the 24th of May and it still hasn't arrived.

"Free UK Shipping 2-3 days
Shipping method"

I was told on the 10th that "we should be shipping within 10 days time" - it didn't.

I was then told that covid and brexit have affected delivery but positive reviews on here are from people who have had fast delivery and brexit and covid have been much longer than a month. State this on correspondence from the start if that's the case.

I've now been told the item has arrived (20th of May) and still no information on its delivery. The below comment doesn't verify that the item has arrived, so I believe that email was a lie. It should of been sent to me by now if that was the case.

Awful service.

May 24, 2021
Unprompted review
gamesconnection.co.uk logo

Reply from gamesconnection.co.uk

This order was a back-order and unfortunately our re-stock arriving from the USA has taken far longer than usual due to delays caused by Covid and Brexit. We do have a section on our website which shows expected dates for re-stocks and we also put product updates on twitter & facebook too.

Rated 5 out of 5 stars

very good

All around excellent
I bought the carby hdmi adapter for my gamecube, and the process was completely painless, I bought it on the site, and within a week (I don't live in the uk) it arrived at my door. No complaints at all.

May 8, 2021
Rated 5 out of 5 stars

Excellent service!

While there were some problems with sending the item initially, those problems were outside of their control.

When the problems arose, they had excellent customer service, and they were very forthcoming with solutions.

All in all, I'm very happy with the product and with the service received.

May 3, 2021
Rated 5 out of 5 stars

Highly recommended

Used Games Connection lots of times, fast delivery and great communication via messenger for any questions. Can't recommend this company highly enough!

March 16, 2021
Rated 5 out of 5 stars

Everything worked fine for me

Everything worked fine for me. I received my product and worked fine. I will give a minus only that please add an option to allow buying staff with import customs paid (if it exists just make it more clear which one is which). Item arrived in "estimated" arrival dates from the UK (usually it takes 30 days to arrive in Greece). Oh, I must not forget to point out that please be more "in touch" with your customers. Haboo it seemed was the sender of my package and I had problems to identify who was the sender for custom clearance. I looked at their address and I find out that it may be you.

March 2, 2021
Rated 2 out of 5 stars

Sold as new with seals broken and signs of use

Ordered a new EON Super 64 plug-and-play HD Out adapter for the Nintendo 64.
Product that arrived had seals broken and obvious signs of use. Part of the foam packaging was also missing.
Inquiry to customer service was dismissed as a need to test the product.

February 14, 2021
Unprompted review

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