Games Republic Reviews 173

TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

5 days after buying a key from the website. No signs of life. Emailed support but nothing back. They "aim" to get back to you within 24 hours. Opened a dispute in PayPal. Nothing back. Claims instant... See more

Rated 1 out of 5 stars

I can't even make an account to purchase stuff, since like 3 days, contacted support, they told me to wait...you do realize you are losing customers, especially around Black Friday? Edit: After 5 day... See more

Company replied

Rated 1 out of 5 stars

Shady website revokes keys. Even if it was a "price mistake" it went on for half a day. I've purchased deals that have turned out to be errors before, which are usually caught within the hour of... See more

Company replied

Rated 5 out of 5 stars

From time to time, I'm expanding my collection of games and there is Games Republic, a marketplace I've looked up on ISAD (gamers will know). Thanks to you guys, I've managed to get some really nice g... See more

Company details

  1. Video Game Store

Information provided by various external sources

Games Republic is a place where gamers rule. A place where you decide how much you’ll pay for every game, be it a bestselling hit, indie diamond or evergreen title. Here, you will find games at terrific prices delivered instantly to your inbox, 24/7. Games Republic, a perfect choice for a true fan of digital entertainment, is made and run by gamers. We work closely with the biggest game developers and publishers, so you can be sure that every single product you buy is 100 % original. Check out our website and join the Republic of Gamers!


Contact info

1.6

Bad

TrustScore 1.5 out of 5

173 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Big scam

Big scam. Bought something a week ago, but recevied no code. Sent them an email, no response but claim to get back to you in 24 hours. DO NOT BUY

April 7, 2026
Unprompted review
Rated 1 out of 5 stars

No response 5 days after purchasing key

5 days after buying a key from the website. No signs of life. Emailed support but nothing back. They "aim" to get back to you within 24 hours. Opened a dispute in PayPal. Nothing back. Claims instant delivery. Account centre on the website doesn't work. PayPal will probably issue a refund but save your time and don't bother.

April 8, 2026
Unprompted review
Rated 1 out of 5 stars

Possibly fraud, certainly unserious.

Claims to be official distributor by using the term "Official Distributor" but then actually not specifying anywhere for WHOM. Bought a key for a game and did not receive it in the email. Instant delivery.. yeah, right. Then tried to register an account, and did not receive an activation link as claimed. There is no "resend activation email" function anywhere either. When emailing them (early in the morning), they had an automatic response that said "Out of office" and where they stated their opening hours.. like, what? It's an indirect form of communication. What are you talking about? They also claim to get back to you within 24 hours, and now we are pushing two days. I have sent a few more emails, and just silence. Smelling an awful lot like a scam. Not very reassuring that there are no mentions about them in the past 6 years online except here, and that wherever it is, it seems like people agree that they used to be an official Steam retailer, but failed, and then about 7-8 years ago was bought up and turned into a site selling listings from grey market sites. Came to them to avoid exactly that after having another key being revoked after a week, by ANOTHER scam artist on an actual grey market site (i.e. not official retailer). So went from playing a game frequently for a week to now not having access to it, and then to Games Republic holding money without delivering and thus.. cannot continue playing the game. Stay CLEAR of this site.

So now I have no key, and I can't exactly spend the money elsewhere as I don't want to spend it again until I have it back if I don't receive the key.

EDIT: The reply is complete BS. It was not more than a couple of hours from opening a dispute at PayPal that they suddenly showed signs of life. Not a surprise that they have BS excuses like these, reading the other reviews...
Again: STAY CLEAR!

October 15, 2024
Unprompted review
Games Republic logo

Reply from Games Republic

Hi Adrian,

Thank you for sharing your feedback. We are very sorry for any inconvenience you have experienced. We realise that the situation you describe is frustrating and absolutely not up to our service standards.

Our system blocked your payment, which is why we were unable to send the key. This transaction had to be manually checked by our team - we have just sent a refund to you.
Once again, we apologise for any inconvenience and thank you for your patience.

All the best to you,
GR Team

Rated 1 out of 5 stars

i bought a game but still don't got a key

I Bought a game, but still don't got a key.
i buy it like 5 days ago and they didn't send me the key

March 1, 2024
Unprompted review
Games Republic logo

Reply from Games Republic

Hello Antonio,

We are sorry for the technical problems that caused you not to receive a key.

However, we immediately had the money refunded to your account, so we are also sorry that your experience with our site has been negative.

All the best to you,
GR Team

Rated 5 out of 5 stars

Got couple of games during Cyber Monday…

Got couple of games during Cyber Monday in good prices. Nice and straight to the point experience, no intrusive ads or recommendations, got what I came for and I'm happy with the low prices! All keys OK.

November 27, 2023
Unprompted review
Rated 5 out of 5 stars

No objections

No objections.

The key works, low prices, it is not competition for steam but I am not complaining. The waiting time for the key is bearable. 😉

May 30, 2023
Unprompted review
Rated 5 out of 5 stars

Awesome

Awesome
I bought outer wilds and the waiting time for the key actually about 30 minutes, but all smoothly. they have nice prices too

May 28, 2023
Unprompted review
Rated 5 out of 5 stars

I'm very happy with the service

I'm very happy with the service, game I bought was at a reasonable discount (it was a classic game), but what was most important to me was that the product was available and the key was activated without any issues. Didn't get any problems with transaction.

May 11, 2023
Unprompted review
Games Republic logo

Reply from Games Republic

Hi Matt-P,

We are very pleased to hear that you are taking advantage of our offer! :)

We truly appreciate your positive feedback.

All the best to you,
Games Republic Team

Rated 5 out of 5 stars

Good place for 100% working game keys

I've been buying games form Games Republic for a few years now, they've got good prices for a lot of nice games (only buying when games are discounted though). Every now and then I wait longer for keys to be delivered, but they are always 100% working well, so I really don't mind.

May 11, 2023
Unprompted review
Games Republic logo

Reply from Games Republic

Hello AnnMNK,

We are glad you are using our services. We do our best to make sure the games are always at a good price.

Thanks for the kind review!

All the best to you,

Games Republic Team

Rated 1 out of 5 stars

Awful Customer Support and a Scam

This is the worst place to buy a game, i bought Skyrim special edition on friday on their webpage, i didn't know about the working days of the company, i didn't receive my key to activate my game with my order, so i waited till monday, and still today i haven't received a response from the support team, it's like they are ignoring me, i just want my game or a refund, don't buy from this webpage there are better alternatives, like greenmangaming

Dont buy from this page! it's a scam you won't get anything!

April 18, 2022
Unprompted review
Rated 1 out of 5 stars

True Scam

Bought a game, but still don't got a key.
Wrote an eMail to the Support and they don't answer.

May 3, 2021
Unprompted review
Games Republic logo

Reply from Games Republic

Hello Toruzo,
we're very sorry for this situation. Unfortunately, we had some technical issue with your order and because of that, we couldn't deliver you the key. We've already sent you the refund.
We'd like to apologize again for the inconvenience and we hope that in the future you'll have better experience with our store.

Rated 1 out of 5 stars

"Instant delivery" - just a lie

On the product page the said "instant delivery" - not true!
My order history says: Status: completed
But hours later I still have not got the key that I ordered.

Can NOT recommend this shop!

January 29, 2021
Unprompted review
Rated 3 out of 5 stars

Pure Scam

Ordered a key via instant Delivery. Didn't receive anything. Support is not responding.
Would give 0 Stars if possible. Next time i rather burn my money than try to buy something from here.

Edit: I got my money back. Still wasted a lot of time for nothing, but not a scam just bad service.

January 26, 2021
Unprompted review
Rated 4 out of 5 stars

Instant delivery not so instant but got my key

Updated review, got my key everything is fine, I guess they just don't send keys on the weekends could just write it on their store. But overall its fine, support answered in about 3-4 hours that was pretty fast than I initially have thought :)

Key is fully working and everything is fine, will buy again, but I guess dont buy it on weekends so you wont have to wait :)

OK for the reminder I will change the review the moment I get my key. But now I ordered pirate warriors 4 and it said instant delivery and I didn't received almost an hour passed.
I wrote support but it seems they don't have 24/7 support so now I m stuck in a void with my money gone and no key. I hope this site can send me my key cause I kinda like the site its simple but not effective as I thought.

July 31, 2020
Unprompted review
Rated 1 out of 5 stars

Poor Service

Ordered Chimera Squad like most people here at the end of April.
Never got a key, neither in the email nor on their website.
I contacted them a day later asking for a refund.
Monday morning I got an email from them apologizing and saying my refund was approved.
Emailed a week after to check with them when I could expect to get my refund, with no reply from them
It has now been over a month and I have yet to receive my refund.

May 26, 2020
Unprompted review
Rated 3 out of 5 stars

Things happen

Things happen

Like some other people here, I pre-ordered XCOM: Chiimera Squad just a day before release, reviews were already out. Cheapest price was this website. I received a broken e-mail upon payment. Release day came and key was not sent. I waited for Monday (27/04) to e-mail them, since they were closed on weekends, this is stated on their website. Reply came with the justification that some informatics error had occurred, and they asked if I wanted the key still or a refund. I chose the key, received it after a short time.

Conclusion:
Things happen
Upon contacting them they were very clear, professional and fast on making sure I was satisfied.
Will buy from them again if the price is right, just not a pre-order. Too many variables to account for.

April 27, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look