I think the service attitude is very serious and the price is also very reasonable. It would be even better if the feedback speed were faster.
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
With this Youtube Premium subscription you can save some money and avoid the annoying adds. I had a problem and they to solved it, although I think they have room to improve.
Generally quite happy with the provided Services! Sometimes does not work well, but mostly the Support Team helps to resolve the issues. Unfortunately only real-human Support was really helpful for me... See more
Tried it the first time for an account. Bought from a big seller with >99% rating, delivery time less than 2 days. What I received is autoresponses, nothing else. I tried to contact Gams-Support, b... See more
Company replied
Company details
Written by the company
Gamsgo provides intelligent, efficient account sharing services to users around the world.We have the best user experience, smooth interface, simple purchase and renewal process.Gamsgo has built its reputation on competitive pricing, simple steps, and high quality, reliable customer service.
Contact info
Broadway Street, 19-42, 80302, Boulder, Colorado, United States
- support@gamsgo.com
- gamsgo.com
3.7
Average
18K reviews
Replied to 76% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
100% legit and original!
100% legit and original! Very fast response whenever i needed the team.
April 5, 2026
Unprompted review
Very responsive chat support ! good service
I thought I would not recieve an activation code and some chat solved my fears very quickly, everything went perfectely in fact. Very good service, and very effective support. Many thanks
April 3, 2026
DO NOT BUY
its a scam- they have vendors on the portal that do not complete order after payment, do not reply, no customer service, and worst part when they want to refund- they keep your money in the name of processing fees for a service they did not deliver, STAY AWAY.
April 1, 2026
Unprompted review
Reply from GamsGo
Dear Customer:
Thank you for your feedback. We sincerely apologize that your recent service experience did not meet your expectations.
To ensure that this issue is resolved professionally and efficiently, please contact us via our official email address below:
Official Email: Assistance@gamsgo.com
In your email, please include the following details:
[Service Feedback]
Account ID / Username
Description of the issue and the time it occurred
Relevant supporting evidence (if applicable)
Our technical team will respond to your request within one business day and provide an appropriate solution.
Thank you for your understanding and cooperation.
GamsGo Customer Service Department
Terrible customer service and lengthy
Terrible customer service and lengthy, or no, response times. After several issues with a seller for Netflix (accounts kept changing, passwords changed often, “too many users” messages, etc:), I kept reaching out to the seller, who initially offered “5-cent” refund for service that never worked. I escalated to I Gams.go support, who offered a portion of refund, minus a service fee, which I found not very helpful. I initiated a chargeback with my credit card company, only for Gams.go to threaten me to cancel the chargeback or lose service - did not offer to resolve the issue at hand. Do NOT recommend - there are a lot of “users” who purchase these accounts, who continuously change the settings where others users can’t get the services they pay for.
April 3, 2026
Unprompted review
Reply from GamsGo
Dear Customer:
Thank you for your feedback. We sincerely apologize that your recent service experience did not meet your expectations.
To ensure that this issue is resolved professionally and efficiently, please contact us via our official email address below:
Official Email: Assistance@gamsgo.com
In your email, please include the following details:
[Service Feedback]
Account ID / Username
Description of the issue and the time it occurred
Relevant supporting evidence (if applicable)
Our technical team will respond to your request within one business day and provide an appropriate solution.
Thank you for your understanding and cooperation.
GamsGo Customer Service Department
Scammers
Stay away from this scammers! I paid for 1 year youtube subscription, but the seller gives me every time trial subscriptions for 2-3 weeks, most of them work just for 1 week and some of them doesnt work. When i need new subscription he is ignoring me for weeks. I told this to gamsgo and want refund, they just say, "rate him down, sorry for this".
Please people dont waste your money on scamsGo
April 3, 2026
Unprompted review
Reply from GamsGo
Dear Customer:
Thank you for your feedback. We sincerely apologize that your recent service experience did not meet your expectations.
To ensure that this issue is resolved professionally and efficiently, please contact us via our official email address below:
Official Email: Assistance@gamsgo.com
In your email, please include the following details:
[Service Feedback]
Account ID / Username
Description of the issue and the time it occurred
Relevant supporting evidence (if applicable)
Our technical team will respond to your request within one business day and provide an appropriate solution.
Thank you for your understanding and cooperation.
GamsGo Customer Service Department
It’s so helpful
June 3, 2025
Unprompted review
I appreciate the quick response and…
I appreciate the quick response and fast resolution time.
April 3, 2026
Unprompted review
Fine and double fine !
April 1, 2026
Unprompted review
everything
April 3, 2026
Unprompted review
good support form the problem or issue.
good support form the problem or issue.
nice quality of programs.
April 1, 2026
Unprompted review
During this short period of use
During this short period of use, I’ve already experienced the subscription being interrupted more than five times. Each time, the response has been slow… and whenever the subscription was cut off, the cloud data in my account was lost as well. What kind of way is this to run a business?
April 1, 2026
Unprompted review
Reply from GamsGo
Hello, I am the Customer Service Supervisor at GamsGo.
We have received and attach great importance to your feedback regarding the subscription issues you experienced—specifically, the occurrence of more than five service interruptions within a short timeframe, delays in communication responses, and, most critically, the loss of cloud-based data resulting from service instability.
We fully understand that data security and service stability constitute the absolute foundation of any subscription service. In light of the high frequency of anomalies and the serious data loss situation you have reported, we require our After-Sales Supervisory Team to conduct a direct review. This is necessary to thoroughly investigate the root causes of the technical failures within our service chain and to perform an in-depth, specialized audit of your account's history.
Please contact us via email at: assistance@gamsgo.com.
In your email, please provide your order details and information regarding the affected data. Upon receiving your email, our team will verify your claims and provide you with a further explanation as well as a proposed resolution plan, thereby demonstrating our sincere commitment to resolving these core issues.
GamsGo Customer Service Team
Reply from GamsGo
Hello,
Thank you for taking the time to share your feedback. While we’re pleased that your experience was generally positive, we’re always striving to improve and deliver an even better experience next time.
We truly appreciate your support!
Perfect!!!!
April 3, 2026
Unprompted review
thank you for cheeper service
April 2, 2026
Unprompted review
I liked it because the price was…
I liked it because the price was affordable.
April 1, 2026
Unprompted review
in GAMESGO WEBSITE
in GAMSGO WEBSITE , Provider named "HS services" is a scam. i buyed Spotify from him and account closed before expiration. no refund and no replacement. take attention from this SCAMMER
February 18, 2026
Unprompted review
Reply from GamsGo
Hello, I am the Customer Service Supervisor at GamsGo.
We have taken note of—and attach great importance to—the feedback you provided regarding your Spotify subscription (purchased from the third-party seller "HS services" via our Marketplace) expiring prematurely, as well as the issues you raised regarding the failure to receive a replacement or refund.
We would like to clarify that this specific order involves a service provided by a third-party seller; in accordance with our platform's Terms of Service, the seller is directly responsible for handling all after-sales support and maintenance for such orders. In response to your feedback regarding this seller's failure to fulfill their service commitments—as well as the issues encountered during subsequent communications—we will conduct a specialized manual review of the seller's service history and the status of your specific order.
Please contact us directly via email at: assistance@gamsgo.com.
Kindly include your order details in your email. Upon receipt, our team will intervene to conduct a thorough investigation and provide you with our findings, along with proposed solutions to address your concerns.
GamsGo Customer Service Team
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