GAPinsurance.co.uk Reviews 

102
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Can't thank David enough for all his help and support in setting up my GAP insurance. He is extremely knowledgeable and explains everything in simple terms to make sure that you are fully prepar... See more

Company replied

Rated 5 out of 5 stars

Brilliant service ! good prices! we have used them for our last 5 vehicles and had no issues. Agent David, 'excellent', understood my questions about Gap insurance to reassure me that I had the right... See more

Company replied

Rated 5 out of 5 stars

We approached Gap Insurance as a local business after buying a new Land Rover Discovery Sport. The policy offered by Gap insurance was longer and more comprehensive than the one offered by th... See more

Rated 5 out of 5 stars

Have just bought new car, and was warned that buying gap insurance from dealer might not be best. Having looked around found Gapinsurance.co.uk. Very impressed by website. Asked for callback, Tim call... See more

Company details

  1. Insurance Agency
  2. Alternative Financial Service
  3. Insurance Broker
  4. Insurance Company
  5. Non-Bank Financial Service

Written by the company

GAPinsurance.co.uk is the brainchild of David Burns-Keane: founder of the UK's very first online GAP insurance broker back in 2004. Here at GAPinsurance.co.uk it's all about putting YOU first, which means: the highest levels of customer service alongside only ever offering high quality policies at the right price, from large financially stable, well known, A-Rated insurers - which in some cases involves prices as much as 85% LOWER than a motor dealer might charge for what is almost always inferior cover! At GAPinsurance.co.uk we don't employ high pressure sales tactics... in fact we don't believe we "sell" at all. Give us the opportunity and we'll take the time to listen to and fully understand the circumstances involved in the acquisition of your vehicle and then recommend the right policy for those needs. YOU are the most important part of GAPinsurance.co.uk.


Contact info

4.9

Excellent

TrustScore 5 out of 5

102 reviews

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4.9

All reviews

(102)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

1st Rate Company

Based in Yorkshire and doing proper Yorkshire business in so much as...

1. Friendly and helpful staff on the other end of the line (special mention for Tim)
2. Very quick and simple process,to the point
3. The price quoted was extremely good

It's enough to make a Scotsman blush,highly recommended!! Brilliant!!

September 6, 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant help was given by David with great clarity. It was so easy to decide what to do next, needless to say my new car purchased today has now got GAP Insurance with "gapinsurance.co.uk" Thank you.

September 1, 2019
Unprompted review
Rated 5 out of 5 stars

What a refreshing company!!

What a refreshing company!!! Haven't met a company this genuine in a long time and as someone who has been affected by the Warranty Direct / Lamp Insurance group debacle, David has given me the most thorough explanation I have ever heard around GAP insurance and the whole market in general and it really put me at ease with the whole situation. Needless to say, I have now taken out top-up GAP insurance with these guys on both mine & my wife's vehicle to see us out to the end of ownership and I will certainly be returning to GAPInsurance.co.uk to cover us for all future vehicle purchases. 5* service!

August 31, 2019
Unprompted review
Rated 5 out of 5 stars

Reassuring

Happy to recommend this professional but friendly and helpful company. They explain everything fully, taking care to ensure you're taking out the right policy for your needs, without pressure. A very pleasant, knowlegeable and helpful team.

August 14, 2019
Unprompted review
Rated 5 out of 5 stars

Friendly efficient and reassuring

David was very knowledgeable and professional whilst still giving a terrific personal service - can be rare.
Pleasure to do business with the company, great safety net- as has been said before hope we never need the policy.

August 7, 2019
Unprompted review
Rated 5 out of 5 stars

Always a pleasure to deal with

Always a pleasure to deal with. This is our 3rd policy with GAP Insurance and they are always competitive, and professional whilst still giving a personal service which is rare these days.

July 11, 2019
Unprompted review
Rated 5 out of 5 stars

A positive and competitive company for Gap insurance.

My initial call for a quotation met with an immediate response from Tim, followed up by a comprehensive e-mail detailing a very competitive offer. On receiving delivery of my new car a week later, this quotation did not alter and David talked me through the fine print to a successful 4-year Gap insurance cover for my car. Would recommend this helpful and friendly company.

June 26, 2019
Unprompted review
Rated 5 out of 5 stars

GAP Insurance for Peugeot 3008

GAP Insurance for Peugeot 3008
2nd time with this company. David and Tim are two of the most helpful guys you could wish to have at the other end of the telephone when dealing with insurance. Thank you.

June 10, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Product & Price

Good price, covers everything from the car to the deposit... feel much more comfortable having an expensive car that i dont need to worry about if the worst happens...

February 28, 2019
Unprompted review
GAPinsurance.co.uk logo

Reply from GAPinsurance.co.uk

Thank you for your feedback Vishal - it's much appreciated.

Rated 5 out of 5 stars

Excellent value and customer service

I hadn’t even heard about gap insurance until the dealer who I was buying my car from was trying to sell it to me (along with another £1200 worth of unnecessary extras). I decided to do a bit of online research and after clicking on a forum by a company recommended on moneysupermarketexpert I came across several reviews saying how the recommended company had failed to deliver. One person had recommended gapinsurance.co,uk. So following a bit more research I was pleased to read all the 5 star reviews. I did an online quote which came to less than half the £399 the dealer was trying to sell me. This quote was for a 4 year replacement car gap insurance opposed to the dealers 3 year back to invoice insurance. I phoned the company and spoke to Tim who was very polite and helpful and not at all pushy. Then after checking the underwriters were safe and legitimate, I called again and spoke to David who was also very polite and helpful and not pushy either. I would highly recommend using these guys as they are open and honest unlike the dealers who just try to push for an extortionate quick sell to obtain their commission. Thank you Tim and David for some peace of mind! But obviously the ultimate test is if I need to make a claim

February 28, 2019
Unprompted review
GAPinsurance.co.uk logo

Reply from GAPinsurance.co.uk

Thank you so much Tina for your kind comments - your feedback is very valuable to us.

Rated 5 out of 5 stars

Highly recommended

Knowledgeable, efficient and excellent value for money

February 26, 2019
Unprompted review
GAPinsurance.co.uk logo

Reply from GAPinsurance.co.uk

Thank you for your comments - we really appreciate the feedback.

Rated 5 out of 5 stars

Answered every question

Answered every question, even hypothetical ones. Detailed and courteous explanations, giving confidence.

February 23, 2019
Unprompted review
GAPinsurance.co.uk logo

Reply from GAPinsurance.co.uk

Thank you for your kind comments - much appreciated.

Rated 4 out of 5 stars

Great product and good value

Great product and good value. The real test with all Insurance product is in the event of a claim; hence only 4 stars at this stage. Overall a smooth and effective buying process avoiding the main-dealer margin for this product.

February 22, 2019
Unprompted review
GAPinsurance.co.uk logo

Reply from GAPinsurance.co.uk

Thank you for writing a review - we really appreciate your comments.

Rated 5 out of 5 stars

Very good!

Prompt response and knowledgeable staff (thank you Tim), excellent price, good policy detail. Let's hope that should I need to claim the process will be as quick and convenient

February 20, 2019
Unprompted review
GAPinsurance.co.uk logo

Reply from GAPinsurance.co.uk

Thank you for your kind comments Giles - much appreciated!

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