I was unsure about a couple of the online questions, so I phoned. The representative that answered was cordial, helpful, knowledgeable and efficient. Very happy with the service I got, I also secured... See more
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Got gap insurance last week and Fiona couldn’t have been more helpful. A couple of days ago I found out that the car dealer had given me the WRONG registration number, so both my car and GAP insurance... See more
Company replied
Brilliant customer service, from the 1st telephone call for the quote to the emails being sent with the policy documents, couldn't have asked to speak to a more polite and very knowledgeable memb... See more
Company replied
Gave them a call, got through real quick, got an excellent quote, paid there and then and was covered immediately. I have experienced claiming through these previously and they are speedy, brilliant,... See more
Company replied
Company details
Written by the company
GAPinsure.com are the first mainstream GAP insurance provider that offers monthly payments by direct debit of the full term of the policy! You can pay monthly and cancel anytime with no additional fees, agreements or admin.
Contact info
71 The Avenue, Cliftonville, NN1 5BT, Northampton, United Kingdom
- 0800 138 8333
- Info@gapinsure.com
- gapinsure.com
4.8
Excellent
120 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gap Ins that I hope I don't need to use
To be honest I cannot tell you about my experience as I have only just taken the policy out, and hope I don't have to use it. The process was easy and the price good. The proof of the pudding is if I have to make a claim.
January 22, 2024
Reply from Gapinsure.com
Thank you for your feedback, we are proud to offer a swift and easy claims process, however we hope you don't have to claim either :)
Thank you Gapinsure
I purchased a Return to Invoice Gap policy from Gapinsure.com last year for my BMW 3 series, great service and good value for money.
Sadly I had an accident in January where my car was declared a total loss, I paid £16,850 for my car last July, my insurance company Axa offered me £15,360 less my insurance excess of £500 leaving a financial shortfall of £1,990 I contacted Gapinsure.com and my Gap policy provider Global Insurance who instantly took all the details of my claim, the process
was seamless and I have just received payment for my shortfall Taking me back to my original invoice value.
Thank You Gapinsure great service.
February 13, 2024
Reply from Gapinsure.com
We're sorry to hear about your accident. Glad we could get you back to your invoice value easily and quickly.
Great service
Great service, explained everything to me and was really helpful. Great prices too. Highly recommend this company.
February 14, 2024
Unprompted review
Reply from Gapinsure.com
Thank you for your recommendation and excellent feedback regarding our customer service, it's really appreciated!
Excellent staff who give you clear…
Excellent staff who give you clear advice. GAP insurance is something that can be overlooked when buying a new car on finance, I know I have on previous occasions! Gapinsure provide peace of mind for an extremely reasonable price.
February 14, 2024
Reply from Gapinsure.com
Thank you so much for you review! We're so pleased we were able to help protect your financed vehicle :)
Reply from Gapinsure.com
Thank you so much for your 5 star review.
Great customer service
Great customer service and a great price. Pay monthly on direct debit, easy and convenient
February 12, 2024
Unprompted review
Reply from Gapinsure.com
Thank you for taking the time to review GAPinsure.com - we are so pleased you have given our customer service and product 5 stars.
Easy to purchase on line .
February 13, 2024
Reply from Gapinsure.com
We're glad you found the online experience easy. thank you for your review.
Good advice and great product knowledge…
Good advice and great product knowledge delivered in a pleasant and professional way.
July 18, 2023
Reply from Gapinsure.com
Thank you for kind words, we're pleased you found the service friendly and professional.
Reply from Gapinsure.com
Thank you for your feedback, glad you had a good experience.
Reply from Gapinsure.com
Thank you for your review Keith, much appreciated,
Reply from Gapinsure.com
Thank you so much for your feedback and choosing GAPinsure.com :)
Nice customer service
February 8, 2024
Reply from Gapinsure.com
We're over the moon you are happy with the customer service offered and will let the team know.
Simple and easy to use.
A simple easy experience that met all my needs.
From start to finish 5 minutes to use the website and get gap insurance for my vehicle.
February 1, 2024
Reply from Gapinsure.com
Thank you for your kind feedback on how easy it is to buy a policy online.
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