Garage Reviews 

1,141
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 804 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being very nice, sweet, and helpful, often going out of their way to assist with purchases and provide excellent hospitality. Many people appreciate the good quality of the clothing, noting that items are well-made, flattering, and make them feel confident. However, some customers were dissatisfied with the product selection, mentioning a slim variety of going-out tops and a shift towards a more generic sportswear look. There were also concerns about pricing, with some finding items expensive, and occasional issues with customer service, such as slow responses or unhelpful staff interactions.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many expressing satisfaction with the quality,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Quality

Customers had positive experiences with quality, with many praising the great quality of clothing, its... See more

Customer service

Users describe ambiguous interactions with customer service, with many reporting positive experiences,... See more

Price

People report ambiguous experiences with price, with some consumers finding items to be too expensive or... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve been loving garage. The quality is soo nice & they’re constantly coming out with cute colours. I absolutely love their loungewear. Customer service has been helpful to me; I received a defective... See more

Rated 4 out of 5 stars

love the vibe and clothes! very good material along with being every faltering. All the workers are very nice and so sweet. They are always willing to help with a smile. Nothing bad to say about this... See more

Rated 4 out of 5 stars

The fit and colors are so so cute and perfect for literally anything! The only thing I am sad about is the price, it's so expensive 😭 but other than that super cute! Also usually staff is very nice a... See more

Rated 4 out of 5 stars

The staff were not too pushy like usual. I find that I am usually bombarded with questions as soon as I enter the store, and it is quite annoying. The staff were polite and very patient while fixing a... See more

Company replied



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4.0

Great

TrustScore 4 out of 5

1K reviews

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4.0

All reviews

(1,141)

872 reviews in the last 12 months

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Rated 2 out of 5 stars

The app is slow + no exchange

The app is slow. My jacket had a hole. Can’t just exchange it have to return. And it won’t let me print my return label.

June 12, 2026
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Reply from Garage

Hey Gorgeous, we're really sorry to hear about your experience. Please contact our team at customerservice@garageclothing.com so we can make this right.

Rated 3 out of 5 stars

Everyone is super nice and helpful but…

Everyone is super nice and helpful but i just wish there were more size options in the store, it seemed like every shirt i picked up was a small and they didn’t have larger sizes in the back either.

June 11, 2026
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Reply from Garage

Hey Gorgeous, we appreciate you taking time to offer your feedback. Our team is always levelling up our fits and sizing, so stay tuned on our website and socials.

Rated 4 out of 5 stars

One of my favuorite stores!

One of my favourite stores! The clothing is amazing and stylish, and the customer service is very nice.

June 8, 2026
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Reply from Garage

Don't make us blush, Yael! Seriously though, we really appreciate the feedback.

Rated 5 out of 5 stars

High quality in staff & clothing

Everyone was welcoming from the first moment we walked in, the staff greeted up and made sure that we knew that they will be there if we need anything. The quality of the clothing is so nice and worth the price. In addition, the checkout/customer service was very quick.

June 10, 2026
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Reply from Garage

Hey, Gorgeous! Thanks so much for the great feedback about our store. We can't wait to see you again!

Rated 1 out of 5 stars

Poor customer service

I went to visit family on the east coast and bought a few items from their local store. I loved it so much I decided to order some items online since I didn’t have a location near me. I spent over $350 worth of merchandise. When I received my package , which I was so excited about, I decided to record myself opening it. Once opened the first 2 items on top were defective with large stains on the pant legs and one of the tank tops. I messaged customer service same day, sent the photos of damaged items and tags on items for her to tell me to return to store that there was nothing she could do for me. I explained how I didn’t have a store close by (again this was an online order) all I wanted was the same item reshipped. I didn’t ask for a refund. This was part of a set I ordered. She escalated it to a supervisor, who emailed me a few days later stating the same information how I needed to visit the nearest location and how my case was now closed. I had already initiated a return and repurchased the pants since I really wanted the complete set. All I asked for was same item to be resent while I sent defective item back. Such poor customer service for such an expensive store. I don’t recommended this store to anyone especially for online orders.

June 5, 2026
Unprompted review
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Reply from Garage

Hey Jiselle, we appreciate you taking the time to leave us your feedback. We're sorry to hear you weren't satisfied with your experience, as we're committed to offering the best service. Please contact our team at customerservice@garageclothing.com so we can make this right.

Rated 1 out of 5 stars

Hella expensive

June 11, 2026
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Reply from Garage

Hey Gorgeous, we appreciate you taking the time to give your feedback. Thanks for offering us your perspective.

Rated 5 out of 5 stars

Shop Garage!!!

Customer service was great, love the whole experience!

June 10, 2026
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Reply from Garage

Thanks for the feedback, Quinesse! We really appreciate the inside scoop.

Rated 5 out of 5 stars

Amazing

Everything was nicely organized and the employees were very nice and helpful

June 10, 2026
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Reply from Garage

Hey, Chloe! Thanks so much for the great feedback about our store. We can't wait to see you again!

Rated 2 out of 5 stars

Clothes sell out too quickly; not enough inventory

The drops sell out so quick. I saw a shirt one week (the wrap top in black) was gonna buy it in stores but when I had the chance to go about 2/3 days after I saw the top was released. All the stores sold out of that shirt within a day. So I tried to order one online and now it’s not even on the website. Please for every color drop or clothing drop provide stores and online with enough clothes so the clothes won’t sell out within days of being put in stores or online.

June 10, 2026
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Reply from Garage

Thanks for letting us know, Maria. We’re always trying to level up, and your feedback is super valuable to us.

Rated 5 out of 5 stars

every time i go to garage the employees…

every time i go to garage the employees are always very welcoming and helpful, i also enjoy the material of the clothes

June 10, 2026
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Reply from Garage

Hey, Gorgeous! Thanks so much for the great feedback about our store. We can't wait to see you again!

Rated 5 out of 5 stars

My favorite brand.

The bestt clothing at such amazing prices. The quality is great and I have had all my pieces for a while.

June 10, 2026
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Reply from Garage

Hey, Gorgeous! Thanks so much for the great feedback about our store. We can't wait to see you again!

Rated 1 out of 5 stars

Terrible

Terrible. Shipping time was 1-2 business days. My order was placed June 5th & still has not arrived. Not sure why it was shipped through Canada post & not a quicker carrier when you are mentioning 1-2 day shipping. It was also very difficult to reach out and get assistance locating my order, as the tracking number provided was not working. The chat bot is very glitchy and terrible & when calling the phone number, it connects me to a robot that is not helpful at all. Very terrible service & experience and probably will never order online from garage ever again, if I even ever shop here again.

June 10, 2026
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Reply from Garage

Hey Gorgeous, we appreciate you taking the time to leave us your feedback. We're sorry to hear you weren't satisfied with your experience, as we're committed to offering the best service. Please contact our team at customerservice@garageclothing.com so we can make this right.

Rated 3 out of 5 stars

I think you guys should come out with…

I think you guys should come out with different clothes instead of the same clothes but in different colours because it’s getting boring and I’m not the only one who thinks this

June 10, 2026
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Reply from Garage

Hey Gorgeous, we appreciate you taking the time to give your feedback. Thanks for offering us your perspective.

Rated 3 out of 5 stars

Staff

Lots of sizes available to choose from which is great. However, the staff seem very unhappy to be there and treat customers as if they’re unwelcome and a burden. So many side conversations going on between staff that they don’t realize when someone is returning clothes that they don’t want to purchase in the dressing room. Definitely feel as though the staff is judgmental which makes me not want to go back.

June 10, 2026
Rated 5 out of 5 stars

My orders got here fast and in good…

My orders got here fast and in good shape. The material of the clothes is amazing and allows for movement. Loved the colors! Everything was great

June 10, 2026
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Reply from Garage

Hey, Jacky! Thanks for the positive feedback, we appreciate the love. See you back online soon!

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