Garage Reviews 

1,142
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 804 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being very nice, sweet, and helpful, often going out of their way to assist with purchases and provide excellent hospitality. Many people appreciate the good quality of the clothing, noting that items are well-made, flattering, and make them feel confident. However, some customers were dissatisfied with the product selection, mentioning a slim variety of going-out tops and a shift towards a more generic sportswear look. There were also concerns about pricing, with some finding items expensive, and occasional issues with customer service, such as slow responses or unhelpful staff interactions.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many expressing satisfaction with the quality,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Quality

Customers had positive experiences with quality, with many praising the great quality of clothing, its... See more

Customer service

Users describe ambiguous interactions with customer service, with many reporting positive experiences,... See more

Price

People report ambiguous experiences with price, with some consumers finding items to be too expensive or... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve been loving garage. The quality is soo nice & they’re constantly coming out with cute colours. I absolutely love their loungewear. Customer service has been helpful to me; I received a defective... See more

Rated 4 out of 5 stars

love the vibe and clothes! very good material along with being every faltering. All the workers are very nice and so sweet. They are always willing to help with a smile. Nothing bad to say about this... See more

Rated 4 out of 5 stars

The fit and colors are so so cute and perfect for literally anything! The only thing I am sad about is the price, it's so expensive 😭 but other than that super cute! Also usually staff is very nice a... See more

Rated 4 out of 5 stars

The staff were not too pushy like usual. I find that I am usually bombarded with questions as soon as I enter the store, and it is quite annoying. The staff were polite and very patient while fixing a... See more

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4.0

Great

TrustScore 4 out of 5

1K reviews

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4.0

All reviews

(1,142)

872 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My orders got here fast and in good…

My orders got here fast and in good shape. The material of the clothes is amazing and allows for movement. Loved the colors! Everything was great

June 10, 2026
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Reply from Garage

Hey, Jacky! Thanks for the positive feedback, we appreciate the love. See you back online soon!

Rated 1 out of 5 stars

Disgusted by the attitude of staff in…

Disgusted by the attitude of staff in the bluewater store! Accused of lying about wearing a £20 tshirt when I attempted to return it just because the tag was cut! Utterly ridiculous! I could have worn it with the tag in and the tried to return it so what a crazy policy. The attitude was appalling and I won’t be buying anything from them ever again nor will my daughter. So don’t buy anything unless you are 100% sure you want to keep it! You might also want to check before you leave the store for make up marks otherwise they will accuse you of that too. I was treated like a thief in that store today, very poor customer service! If it hadn’t been my daughter’s money I would not have bothered for something so cheap.

June 9, 2026
Unprompted review
Rated 4 out of 5 stars

Low-pressure Staff

The staff were not too pushy like usual. I find that I am usually bombarded with questions as soon as I enter the store, and it is quite annoying. The staff were polite and very patient while fixing a problem with my gift card.

June 9, 2026
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Reply from Garage

Hey, Gorgeous! Thanks so much for the great feedback about our store. We can't wait to see you again!

Rated 5 out of 5 stars

i love shopping there

i love shopping there! everyone so support and helpful! the store is always in good shape!

June 8, 2026
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Reply from Garage

Hey, Gorgeous! Thanks so much for the great feedback about our store. We can't wait to see you again!

Rated 4 out of 5 stars

I’d love if you carried tall sizes

I’d love if you carried long sizes. As a tall girl I loved how the perfect peach flared leggings fit but they aren’t long enough. Maybe having availability to order tall sizes online in store?

June 9, 2026
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Reply from Garage

Thanks for the feedback, Gorgeous! We really appreciate the inside scoop.

Rated 5 out of 5 stars

The quality is amazing

The quality is amazing! The coworkers are super nice and super helpful. I had wonderful experiences!

June 9, 2026
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Reply from Garage

Hey, Gorgeous! Thanks so much for the great feedback about our store. We can't wait to see you again!

Rated 1 out of 5 stars

I understand the look of the clothing…

I understand the look of the clothing is "sexy" I was there with my teenage daughter who is very petite and can wear your clothing without it being too revealing...that being said I could see part of a female staff members areola...that is absolutely appalling and should not be tolerated at any retail store in the mall. This is not the first time said employee has been dressed extremely inappropriate.

June 8, 2026
Rated 5 out of 5 stars

I lovvveeee garage

I lovvveeee garage, I love quality the way it feels on my body.

June 8, 2026
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Reply from Garage

Don't make us blush, Gorgeous! Seriously though, we really appreciate the feedback.

Rated 4 out of 5 stars

I love the clothes

I love the clothes, but they seem to pill over a short period of time. After one wash the item of clothing never looks the same. This even happens when washed by hand. If the quality of material could last longer, I would buy a lot more clothes knowing they would last.

June 8, 2026
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Reply from Garage

Thanks for the feedback, Bella! We really appreciate the inside scoop.

Rated 4 out of 5 stars

I really love this brand

I really love this brand! The quality is very good and lasts a long time. They have very good customer service in stores. I love their online site because of the clarity and quality ( easy to use). The only thing is the prices of their products, I do believe that they are overpriced. But if you have money too spend spend garage is your best option.

June 8, 2026
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Reply from Garage

Don't make us blush, Megan! Seriously though, we really appreciate the feedback.

Rated 5 out of 5 stars

garage is the best

the staff are so kind and helpful and the clothes absolutely wonderful and has the best fit

June 8, 2026
Garage logo

Reply from Garage

Hey, Gorgeous! Thanks so much for the great feedback about our store. We can't wait to see you again!

Rated 5 out of 5 stars

The staff seemed really nice and…

The staff seemed really nice and everything was perfectly laid out and clean.

June 5, 2026
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Reply from Garage

Hey, Gorgeous! Thanks so much for the great feedback about our store. We can't wait to see you again!

Rated 3 out of 5 stars

Extended sizing shouldn’t be restricted to smaller individuals

Love the stores options and clothing designs, however I don’t love how limited sizing is for the products. I think it’s ridiculous that the store can offer sizes as small as an xx small for all products but not so much as an xxl. It would just be nice to have some oversized options that would double as size inclusive options.

June 8, 2026
Rated 5 out of 5 stars

New colors

Maybe you can add some cool colors and low saturation, some of them are already really good

June 8, 2026
Garage logo

Reply from Garage

Thanks for the feedback, Joyce! We really appreciate the inside scoop.

Rated 2 out of 5 stars

Poorly packed, used clothes

One of the shirts had makeup or spray tan all over it and it was crumpled in the bag. It was not folded nor was it in a clear bag like my other orders. It was just throwing in the shipping bag. The shipping bag only had one adhesive straps not both. I am disappointed I was begging to love garage but the way the orders are packed is not okay.

June 8, 2026

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