Garden Essentials Reviews 479

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Furniture never delivered, despite showing it had been left in “safe place”. Company doesn’t respond to emails. Now in hands of my bank. Avoid these scammers.

Rated 1 out of 5 stars

Very poor packaging meant sharp blades of the product were sticking out the side of the cardboard box, product itself could of been damaged or worse somebody could have been injured!

Company replied

Rated 1 out of 5 stars

I spent £429.95 January 21 for garden furniture. Told it had been delivered on February 6. But certainly not to me. The tracking says it was delivered to Leeds I am in Hampshire. Seems impossible to... See more

Rated 1 out of 5 stars

I am SO dissapointed and angry. I had ordered : "Taburete plegable para jardín - Garden Essentials™ - Default Title × 1" and only received a small part - but not the chair and the knee protector :... See more

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1.1

Bad

TrustScore 1 out of 5

479 reviews

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Rated 1 out of 5 stars

Furniture never delivered

Furniture never delivered, despite showing it had been left in “safe place”. Company doesn’t respond to emails. Now in hands of my bank. Avoid these scammers.

February 29, 2024
Unprompted review
Rated 1 out of 5 stars

Paid but not received …

I spent £429.95 January 21 for garden furniture. Told it had been delivered on February 6. But certainly not to me. The tracking says it was delivered to Leeds I am in Hampshire. Seems impossible to talk to anyone. HELP PLEASE

January 21, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid avoid

Avoid avoid. I ordered some garden furniture in December. I haven’t received yet and no reply to my email. Will make a claim through my credit card to get my money back.

February 14, 2024
Unprompted review
Rated 1 out of 5 stars

I am SO dissapointed and angry

I am SO dissapointed and angry. I had ordered :
"Taburete plegable para jardín - Garden Essentials™ - Default Title × 1" and only received a small part - but not the chair and the knee protector :-(
There is no one I can get in contact with and the link from when I ordered, doesn´t work anymore. I have tried to find someone to write to - but no body answers and I dont even know if it is the right place.
I have spend 29,99€ on nothing

July 24, 2020
Unprompted review
Rated 5 out of 5 stars

Garden Essentials…experienced

My experience with Garden Essentials has been a pleasure. They are professional and are happy and efficient when dealing with problems which occur. I do not have any hesitation in recommending the company and wish them well.

July 26, 2018
Unprompted review
Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, item - Felco Momenum Lawn Mower as described, very satisfied, also at discounted price, Excellent lawn looks better already.

April 17, 2018
Unprompted review

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