Furniture never delivered, despite showing it had been left in “safe place”. Company doesn’t respond to emails. Now in hands of my bank. Avoid these scammers.
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See what reviewers are saying
Very poor packaging meant sharp blades of the product were sticking out the side of the cardboard box, product itself could of been damaged or worse somebody could have been injured!
Company replied
I spent £429.95 January 21 for garden furniture. Told it had been delivered on February 6. But certainly not to me. The tracking says it was delivered to Leeds I am in Hampshire. Seems impossible to... See more
I am SO dissapointed and angry. I had ordered : "Taburete plegable para jardín - Garden Essentials™ - Default Title × 1" and only received a small part - but not the chair and the knee protector :... See more
Company details
Contact info
6 Huly Hill Road, EH28 8PH, Edinburgh
- 0800 028 0942
- sales@gardenessentials.co.uk
- gardenessentials.co.uk
Great service !!
Great service, bought a 1.8m Vegtrug which delivered promptly and on time. A+
Quick delivery andate good quality…
Quick delivery andate good quality product.
Excellent sturdy product and easy to …
Excellent sturdy product and easy to build- will buy more units shortly. Excellent service and delivery.
All good so far.
All good so far. Web site easy to navigate. Item arrived in stated time. Item is a gift and has not been presented yet. Will advise on product at a later date.
Garden essentials provided a mower at a …
Garden essentials provided a mower at a price that was very competitive and a service that was first rate. I highly recommend the the company.
Scotty 30 Nov 17
Great decision: Fiskars Mower from Garden Essentials
I ordered a Fiskars Mower from Garden Essentials and I tried it out yesterday for the first time. It's a fabulous product and I must say that Garden Essentials offered it at a very generous price and their delivery service was spot on. I will certainly be looking for more products from Garden Essentials as the gardening year unfolds.
Great service, great prices.
A really good product at a great price. Excellent communication and fast delivery. Will definitely buy again.
Great product
Great product, quick delivery and excellent value for money.
Excellent service
Excellent service, good price and fast delivery, ticks all the boxes.
Very good customer service would …
Very good customer service would certainly recommend garden essentials. Prompt delivery and good communication on delivery dates and times.
My item was dispatched very quickly
My item was dispatched very quickly, but owing to Parcel Force failing three times so far to deliver it, I can't comment further, but I am satisfied with you
I ordered a mini greenhouse that …
I ordered a mini greenhouse that arrived very quickly. Would use again if I wanted anything garden related. Good company to do business with.
All round brilliant
All round brilliant. Great price for a branded product and super quick delivery. Could not ask for better.
Great company to do business with
Excellent company to do business with, have bought from them 3 times now. I placed my last order at around lunchtime and recieved the order just over 24hours later, brilliant service and quality products. Have recommended to other plot holders on our allotment site.
Item arrived promptly and as described
Item arrived promptly and as described. There was no confirmation that it was going to arrive that day as often happens with deliveries nowadays, so it was just left by my door as I wasn't in, but that worked out fine for me as it was there.
Easy to order and super fast delivery
Order arrived on time and item as …
Order arrived on time and item as described
Garden lampost
Excellent service at the right price I would recommend this company fast delivery too brill lamp post looks smart thanks garden essentials
Good company
The site was very easy to use and my item arrived sooner than I had anticipated. The product was very satisfactory and I ordered another. I have used this company previously and would certainly recommend it.
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