Gardenista UK Reviews 241

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the swift and efficient delivery service, often noting that products arrived quickly, sometimes even the next day, and were well-packaged. Many people are highly satisfied with the product quality, describing items like cushions as beautifully made, comfortable, and fitting perfectly, often exceeding expectations for the price. However, some customers also noted minor issues, such as a zip failing after some time or receiving a single curtain panel instead of a pair. A few other people also felt that the color of their cushions differed slightly from the website description, appearing more blue-green than expected, or that back cushions deflated too much. Additionally, some reviewers mentioned issues with the delivery carrier, despite the company's prompt dispatch.

What people talk about most

Product

Reviewers express high satisfaction with the products, frequently praising the quality, comfort, and accurate... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the swift and fast... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order. Very fast delivery. I am now the proud owner of beautiful garden chair covers. Cannot wait to place another order.

Rated 5 out of 5 stars

Garden cushions were exactly what I was looking for at a very reasonable price. Delivery was quick. No problems whatsoever when placing order. Exactly how described. Would recommend this company and... See more

Rated 5 out of 5 stars

Excellent company with great customer communication and delivery times and as far as I can see it is always free delivery. I purchased 4 cushions for my garden furniture, the size of which were hard t... See more

Rated 5 out of 5 stars

I recently ordered a set of shower-proof fitted cushions for my Keter outdoor patio set from Gardenista. I was a bit concerned that the Company does not supply a contact telephone number, as I really... See more


Company details

  1. Garden Center

Information provided by various external sources

Gardenistauk.com the UK's Premier garden furniture Superstore. Home Furnishings & Furniture needs in one place. Free & Fast Delivery from stock.


Contact info

  • Wykes House, Buckingham Street, B19 3HS, Birmingham, United Kingdom

  • gardenistauk.com

4.4

Excellent

TrustScore 4.5 out of 5

241 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Does not fit well.

Does not fit well.
Great item, but they have stopped using the tunnel fit option where you put the pole through the stitched tunneling to fit it. Now using velcro straps so the canopy flaps lift in the wind leaving the cushions to get wet and it also fills with rain water which, when you try and empty it, covers both you and the seat cushions with water!!! Please bring back the old version!

March 15, 2024
Rated 5 out of 5 stars

Excellent quality and fast delivery

Bought 14 cushions for my 2 rattan sofas . Really fast delivery, and I'm really pleased with the quality of the cushions. A small hiccup with the order and getting through to customer services, but once I did, they were very apologetic and rectified matters, staying in contact to ensure I was happy until the issue was resolved. ( sent wrong cushions ). Perfect fit, comfortable and look good 🙂

March 29, 2024
Unprompted review
Rated 4 out of 5 stars

Fast delivery and cover as described.

Fast delivery, item as described, appears adequately strong. Fastenings which fit around the bottom of the feet are a little fiddly to fasten and undo but hold it onto the seat firmly.
The small version was purchased for a two seater garden bench. The item delivered was slightly larger than the dimensions quoted in the description which makes it sag slightly when fitted and collect a puddle on the seat when it rains.

March 26, 2024
Rated 5 out of 5 stars

Excellent Service

I was looking for chair covers for our new outside dining set. I have heard of Gardenista so looked at their website and found exactly what I was looking for - also the measurements were shown so I was able to get the correct sized cushions. They were delivered very quickly - just a couple of days.

March 19, 2024
Rated 3 out of 5 stars

Look nice, not sure about quality

I loved the appearance online of these replacement water resistant cushion covers but when they arrived I was quite disappointed with the quality.
We’ll see how they last when they go outside

March 17, 2024

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