Ordering was easy. Cost of the decking was very competitive and sturdy framed. The company responded to a query on the delivery and true to their word the man contacted us when he arrived. He was so... See more
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Gone into liquidation, but still selling goods on website. Seem to be happy to take money
Purchased a 6x4 T&G shed. Very knowledgeable and honest non pushy guidance given. Spoke to Lizzy and I must say, she was a delight to talk to, she gave good honest advice regarding my potential... See more
Company replied
After waiting a while for a dispatch message, I was messaged saying rowlinsons would not supply the bolt downs or fence posts unless i buy panels, the order was just cancelled and £10 voucher offered... See more
Company replied
Company details
Written by the company
We are a garden store with a small shop feel. Our main priorities are taking great care of our customers and selling high-quality, responsibly sourced products. We attend all the main trade shows to follow the latest trends and find new products to serve our customers better.
Contact info
Unit 13 Freeland Park, Wareham Road, BH16 6FA, Poole, United Kingdom
- 03330503612
- info@gardenlifestores.com
- gardenlifestores.com
2.8
Average
32 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing company
Don’t normally write reviews but really feel this company deserve it. ordered a summer house but unfortunately was out of stock they took the time to help me decide on another, nothing was too much trouble and they kept me totally up to date on delivery and everything would 100% recommend thanks guys x
April 7, 2021
Unprompted review
Outstanding customer service.Purchased a 6x4 T&G shed.
Purchased a 6x4 T&G shed.
Very knowledgeable and honest non pushy guidance given.
Spoke to Lizzy and I must say, she was a delight to talk to, she gave good honest advice regarding my potential purchase. Although they did not have the shed I originally wanted, because of Lizzy’s advice I purchased a better quality shed....did not have to but because of the advice, customer service and very competitive price, it was a no brainer.
Superb customer service
100% 5 stars...would give more if I could.
March 27, 2021
Unprompted review
Reply from Garden Life Stores Ltd
Dear Tony, we are so grateful for your review and really glad that you are happy with your purchase. The shed that you have ordered is a great quality product and will look great for years to come.
Love our new shed
Love our new shed. Very helpful and knowledgable about the product and how adaptable this product is. (The door and windows can go in numerous combinations).
March 27, 2021
Reply from Garden Life Stores Ltd
Dear Mary, thank you for your continued business with us. The shed that you purchased is great as you can put the windows and doors wherever you like so is very adaptable. Every review is helpful to us so we appreciate you taking the time to write this.
Great products
March 13, 2021
Unprompted review
Fantastic customer service
Fantastic customer service, the way it should be. Called with a product issue and it was resolved right away. Very happy with the service.
March 6, 2021
Reply from Garden Life Stores Ltd
Thank you Gary for your kind review, our customers are our priority so we are glad this came across in our service.
Great selection
Great selection. Just what I wanted and great service. Thanks
March 5, 2021
Unprompted review
Reply from Garden Life Stores Ltd
Dear Elle
Thank you for your lovely review we are glad you were happy with the service.
First time shed buyer
I recently have brought a shed for the first time, I was a little unsure on sizes etc but I found the staff very useful in giving advice and helping me choose, I’m really happy with the one I purchased and I would definitely use again if needed
February 23, 2021
Unprompted review
Extremely helpful and friendly
Extremely helpful and friendly and even though they have yet to source the items I wanted they have gone out of their way to try!
February 22, 2021
Unprompted review
Reply from Garden Life Stores Ltd
Hi Amanda, Thank you so much for your review. We appreciate you taking the time out to do this for us and we aim to have you item in stock by April.
Great products
Great products , great customer service and smooth sailing
February 14, 2021
Unprompted review
Really happy with the product
Really happy with the product, great quality and good customer service!
February 5, 2021
Unprompted review
Reply from Garden Life Stores Ltd
Hi Alex we are so pleased that you are happy with your purchase.
Great product
Great product, good service. Just would have liked a couple of hours notice by text when delivery was to be made on the day.
December 26, 2020
Reply from Garden Life Stores Ltd
Hello Doris, thank you so much for your review. We take all customer feedback very seriously and will notify the manufacturer of this so that they can improve the service in the future.
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