It was great and you are the best also reached my msg very fast u are very supportive of your clients
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This website is nice and easy to navigate through. I found the products offered to be very appealing and I wanted to order them. Most things are reasonably priced, but the subscription is a bit expens... See more
I don't know where this company got my details from. All I'm asking for is my refund back into my account because I've never purchased anything from GardenLover. I'm a young mom living on a sole based... See more
Company replied
Jamal and his escalation team, respond abruptly. All the issues I had were attained with courteous and respectful staff. They have good service communication. And I'm very much thankful. God bless.
4.1
Great
180 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My request was immediately processed…
My request was immediately processed without delays. This gives me confidence in Paula and her team. I appreciate it a lot
February 28, 2025
Unprompted review
Escalation team is in touch to resolve…
Escalation team is in touch to resolve my issues
February 17, 2025
Unprompted review
She helpt me and made me happy because…
She Elsa helpt me and made me happy because she made what I wanted. Thanks!
February 24, 2025
Unprompted review
Issue is being handled well.
Ann reached out to assist me and the issue is now being resolved. Thank you!
February 17, 2025
Unprompted review
SCAMMERS; Don’t transact with them
I never signed up to them but I discovered they have taken money from my account and are now ignoring my request for a refund! I contacted them and I’ve been ignored. They’re SCAMMERS. Run away from there.
February 7, 2025
Unprompted review
Reply from Gardenlover
Dear Johnson,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@gardenlover.club for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
SCAM ALERT!!!!
I don't know where this company got my details from. All I'm asking for is my refund back into my account because I've never purchased anything from GardenLover. I'm a young mom living on a sole based income - you guys cannot just take money from people you don't have a contract with. So please refund me back my money!!!
January 30, 2025
Unprompted review
Reply from Gardenlover
Dear Katleho,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@gardenlover.club for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Good cooperation from Karl thanks a lot your effort is greatly appreciated.
My request was beyond company policy, it's in fervour from the company.
January 28, 2025
Unprompted review
Good service by the team
January 8, 2025
Unprompted review
Problem solved
January 6, 2025
Unprompted review
Thanks for the assistance.
January 12, 2025
Unprompted review
Great Service from DIAMOND
Ordered xmas tree then told out of stock but they took my request as a subscription and so took monthly payment from my bank account. My request was for a one off order. They have now agreed to refund the money taken from my account
January 10, 2025
Unprompted review
your company refuses cancel…
so your company wont cancel subscription or offer a valid refund for services, unless you leave a +ve review, what utter sh1t, anyone else reading this walk on by, better options are out there, this appears to just be a con job
January 8, 2025
Unprompted review
Reply from Gardenlover
Dear Ken,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@gardenlover.club for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Issue solved
December 26, 2024
Unprompted review
Great customer service Marshall was…
Great customer service Marshall was extremely helpful and kind!
January 4, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.