Made my order on line . They didn’t have it in stock ,I got a email telling me. That was great usually company’s don’t tell you. And give you something different. I made another order very happy with... See more
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Company details
Written by the company
Home of innovative garden products. Home of Autopot Systems.
Contact info
810 Springvale Rd, Braeside, 3195, Melbourne, Australia
- (03) 9701 8811
- sales@gardensmartshop.com.au
- gardensmartshop.com.au
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Hasn’t replied to negative reviews
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Great store
Great store, really nice selection of plants and helpful staff
Very good business
Fast efficient service. Website is easy to navigate and use. Would deal with again.
Fast post great service
Autopot 4 x 14ltr kit
Positive experience trouble free just like the Autopots I purchased.
Pots that last a long time
I bought the same pots 16 years ago and it worked well. I would recommend these pots any day. This was a replacement of the pots.
Fast…thank you
Hassle free great service
Prompt service and easy to purchase…
Prompt service and easy to purchase from for many years.
Prompt service
Easy product selection
Top notch customer service by Sam
Top notch customer service by Sam. You could tell he's truly passionate in what he's doing and enjoys helping his customer succeed in their gardening/hydroponics endeavor. Will definitely recommend
Excellent customer service
Excellent customer service. Fast delivery highly recommended. Product as expected
Better postal times
Always enjoyed shopping at the shop at…
Always enjoyed shopping at the shop at the nursery:) such lovely, helpful people. Moved a long distance away a few years back and now shop there online. Really quick dispatch of my order and products arrived safely and promptly. Thankyou!
Team does great
Team does great, always a pleasure to speak to Sam and get my order out.

Reply from Gardensmart
Always a great experience shopping…
Always a great experience shopping here, fast turn around and if I have any questions at all they are very responsive
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