Made my order on line . They didn’t have it in stock ,I got a email telling me. That was great usually company’s don’t tell you. And give you something different. I made another order very happy with... See more
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Company details
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Home of innovative garden products. Home of Autopot Systems.
Contact info
810 Springvale Rd, Braeside, 3195, Melbourne, Australia
- (03) 9701 8811
- sales@gardensmartshop.com.au
- gardensmartshop.com.au
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Hasn’t replied to negative reviews
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Fast and efficient delivery also have a…
Fast and efficient delivery also have a great range of products.
I wasn't even a customer and they were…
I wasn't even a customer and they were happy to send me a spare part for a unit that I had inherited. That was very encouraging. I'm glad to have found gardensmart.
did not buy due to only pick up not…
did not buy due to only pick up not able to send by posy All fine
Really nice product
Really nice product, Autopot twinwall and smart valves, fast dispatch of goods.
Easy check out and Super fast delivery.
The goods were received in good time…
The goods were received in good time and in good condition.
Prompt delivery
Quick delivery
Great service
Communication from the supplier was fast and easy to resolve a shipping issue, I didn’t have to reach out to them they were on it!
Products were shipped with tracking immediately and received within 4 days. Great service
Quick delivery and product as described…
Quick delivery and product as described and expected. Good job.
Excellent service
Excellent service, delivery of Autopot system to country town was prompt, staff at Garden Smart are very helpful and knowledgeable. I highly recommend their
Autopot system, it is low maintenance which is great for older or unwell people.
Ordering through to delivery is always…
Ordering through to delivery is always smooth with no problems. If there is an issue then Sam is always helpful.
Give these boys a go
Good experience in receiving quality service. Not much to complain about just need more of this type of service.
They have what I need (and more)
They have what I need (and more) and at very reasonable prices. Their only downfall is that they're so far away from me!
received as ordered and received on time
Yet another seamless transaction and…
Yet another seamless transaction and prompt delivery at competitive pricing
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