Made my order on line . They didn’t have it in stock ,I got a email telling me. That was great usually company’s don’t tell you. And give you something different. I made another order very happy with... See more
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Company details
Written by the company
Home of innovative garden products. Home of Autopot Systems.
Contact info
810 Springvale Rd, Braeside, 3195, Melbourne, Australia
- (03) 9701 8811
- sales@gardensmartshop.com.au
- gardensmartshop.com.au
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I have been a Gardersmart customer for…
I have been a Gardersmart customer for many, many years and covid restriction have meant that I could not get the consumables that my plants needed. I looked for a Gardensmart website and found it straight away. Gardensmart's web site was well presented and I found the product I was looking for easily. The transaction was straight forward and the postage astonishingly fast considering that Covid has slowed down every other supplier, 10 points here. I have been using Gardensmart products with great success and will continue to do so.
Great price and very informative…
Great price and very informative customer service!
Window box autopots online…excellent service and products.
Ordered 2 window box autopots online and they arrived in perfect condition the next day; can’t get better than that! Excellent products and service.
Amazing customer service and quality…
Amazing customer service and quality products.
Always good service
Great prompt service
I am so excited to try these pots out…
I am so excited to try these pots out with a variety of plants. The internal res is a game changer. They also look super easy to clean.
Great shopping experience
Great shopping experience, item was a great price, shipped really fast, arrived well packaged and as described, super happy with my purchase and the service i received, many thanks
Very good Thankyou
Recently purchased an 8 pot kit and an extra large single unit along with some nutes.
Transaction was nice and simple, and delivery happened as promptly as would be expected.
I expect I will probably purchase from these guys again, and will recommend to others.
Amazing customer service, responsiveness, and overall freindliness!
Amazing store.
Had an issue with an order, was resolved in one day OVER EMAIL.
Amazing customer service, responsiveness, and overall freindliness.
Shoutouts to Sam. Fantastic all round. Have them bookmarked for my next purchase.

Reply from Gardensmart
Could not fault the service
Could not fault the service, received my order and had ready to the next day, I received my parcel two day later
Gardensmart is a great place to get your garden needs
Gardensmart is a great place to get your garden needs.
Have made many purchases and always fast and reliable postage.
Decent enough auto pot system 🤞
Well packed, decent Shipping turn around, good quality products as shown/ordered off website. Would purchase again. Haven’t tried these auto pots yet, but I’m hoping there all the rave about & function way there supposed to, as I like the idea of setting up self feed line & tank & not have to worry about checking everything daily, ph, Ec. Ppm etc just top up tank & nutes every few weeks & everything else runs off timers, 🤞
Good fast service
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