Made my order on line . They didn’t have it in stock ,I got a email telling me. That was great usually company’s don’t tell you. And give you something different. I made another order very happy with... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Home of innovative garden products. Home of Autopot Systems.
Contact info
810 Springvale Rd, Braeside, 3195, Melbourne, Australia
- (03) 9701 8811
- sales@gardensmartshop.com.au
- gardensmartshop.com.au
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing products and service
I've been using the Autopot system and Autopot nutrients for a while now, and it's without a doubt the best system I've ever used. They provide professional expertise and support when it comes to your hydroponic needs. They've always been exceedingly generous with their time and have always backed up fantastic service.
A week until shipped, NOW have to wait for AusPost.
Really hate it when companies ask for feedback when the product hasn't arrived yet. Ordered 24th April. Now 1st May... ONLY JUST listed as shipped. Probably another week before I get it.
Can't comment on the product. Don't have it yet!

Reply from Gardensmart
quick processing and delivery
When it comes to your demands, we give experienced expertise and service. I've been using the Autopot system and Autopot nutrients for a while now, and it's hands down the greatest system I've seen. Thank you for your quick processing and delivery of the product.
So far so good
Good reliable company, website is usable and interesting, looks like tried and tested products for sale.
Package arrived a bit knocked around but all was well when opened, system looks a good quality product, so looking forward to playing with it,
Thanks you mob
Super fast processing and delivery of…
Super fast processing and delivery of the product...thanks
I have some larger pots that came with…
I have some larger pots that came with a kit and they work fantastic I expect this smart pot will work just as well it came pretty quick as well thanks will be buying again
Only giving 4 starts The light came…
Only giving 4 starts The light came dented and I believe it was the courier fault the day it arrived I was in my local garden shop and it was $50 cheaper than I paid here that was my own fault but all in all it was what I wanted my fault for not shopping around
Speedy delivery thank you
When I contacted the shop the staff…
When I contacted the shop the staff were terrific and ordering online was easy and delivery was very quick.
Products were delivered on time and in…
Products were delivered on time and in good condition
Always Excellent Service
Great service, great advice and excellent products, what more could you ask for
Have been buying from Gardensmart for…
Have been buying from Gardensmart for many years, and always an excellent service.
Pleasent and easy to deal with
Pleasent and easy to deal with. I always seem to have plenty and fortunately the staff have always had the answers and suggestions to resolve my problems. They have always been generous with their time and I have always felt comfortable talking to them. Not once have I felt that they were not happy to talk to me. Thank you very much guys.
Great service
fast easy delivery
Great prices and fast delivery.
Service was excellent
Service was excellent. Fast & efficient, products came exactly as ordered.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







