Garden Tractor Spares Reviews 

3,527
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I had a relatively small issue with my ride on mower and initially it seemed the replacement part was no longer available. Nick went above and beyond in finding a work around for the issue and sourcin... See more

Rated 5 out of 5 stars

very helpful in identifying a non-essential part for my very old Laser mower. Unfortunately ordering my part was omitted and I wrote several weeks later asking about progress. An email reply ,possibl... See more

Rated 5 out of 5 stars

These guys are all that stands between my venerable garden tractor and the scrap yard! I’ve used them for years and they’ve never failed me. This time it was a collapsed PTO bearing and shaft. Order... See more

Rated 5 out of 5 stars

For dogged pursuit of a small but scarce part for my Hayter Hayterette, Jodie at Garden Tractor Spares deserves full marks. Took a while but she got there in the end. Kept me informed throughout and w... See more

Company details

  1. Garden Center

Information provided by various external sources

Garden Tractor Spares is a genuine spare parts dealer for garden tractors and ride-on mowers. We stock a wide range of spare parts to help you repair your garden tractor. We have been trading for over 20 years and try our hardest to provide great customer service, alongside quality products.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.7

All reviews

(3,527)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous service

I only required a small part for my Toro ride on mower, but needed it urgently. Consequently i placed the order for courier delivery. I was overjoyed to see an email come in soon after order placement informing me that the delivery charge had been refunded by 80 percent as standard royal mail postage was as quick as the courier. I was overjoyed that a company would go the extra mile to look after the customer as a priority over making profit! Well done and thanks again.

October 19, 2021
Rated 5 out of 5 stars

Excellent service

Excellent service and prompt delivery of parts, our laser L95 is now in operation again after gearbox troubles. Will use this company again if needed.
Thank you

October 16, 2021
Rated 5 out of 5 stars

Great Service

Bearings in idler pulley on cutter deck of Countax tractor worn out and become very noisy. Replacement part ordered on Sunday, dispatched Monday and received Tuesday. Perfect fit and easy DIY repair.

October 16, 2021
Rated 4 out of 5 stars

Good for spares they have

Good for spares they have , but if you are trying to keep an old Westwood operational, they could have a few more options up their sleeves for obsolete parts. Had to source the making of a cutting deck shaft myself . It wasn’t difficult!!

October 10, 2021
Rated 5 out of 5 stars

Great service

Great communication and really quick dispatch and delivery. They even changed the delivery for my order for free to a lower cost once for more efficiency. Can highly recommend

October 9, 2021
Rated 3 out of 5 stars

Prompt delivery but poor customer service

Delivery was prompt and all items were in stock. There was however a problem with one item as I ordered a sweeper switch from the description on the web site. The item delivered was not correct for the application. I subsequently found out the correct item had a different description. I contacted the company and explained there was a problem with the description on their site . They replied that I could return the item but would have to re-order and return the incorrect item for credit. Whilst this is not a problem I do object to paying additional carriage due to a questionable description. I contacted them again but have not had the courtesy of a reply. It is such a shame the company lets itself down by poor customer service. Whilst the costs involved in this instance are not significant it does show there is little support from the company.

October 8, 2021
Unprompted review
Rated 5 out of 5 stars

Toro transmission belt

Typed in part number of a 21 year old tractor mower
Belt was in stock dispatched and received within 3 days
Genuine part at discounted price
Would recommend

October 4, 2021

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