Shipping seemed a little longer than expected but it arrived safely. Watch itself is great with a lot of features. Easy to pair and set up. I wish it had the option for the orange band when purchas... See more
Company replied
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Review summary
Based on reviews, created with AI
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Based on these reviews
Brought gardpro watch July 2025 & in jan 2026 had trouble charging taking 3- 4 days to get to 67% . After emails back & forward between me & gardpro agent who were brilliant by the way it was agreed t... See more
Company replied
I am very satisfied with my smartwatch. All the health indicators work accurately and it looks very well on . It also feels very light you wouldn't realise you were wearing a watch. I would definitely... See more
Company replied
I first purchased a GardPro Ultra 2+ at the start of 2026, secondhand , but, this was to replace my well worn & failing Versa 3. Wow, what an amazing watch with so many built in features & hea... See more
Company replied
Company details
Written by the company
To create the ultimate sports watch, we brought every element together for unparalleled performance. - Gard Pro ©
Contact info
United States
- support@gardpro.com
- gardpro.com
4.4
Excellent
1K reviews
Replied to 72% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service i knew where my package…
Great service i knew where my package was at all times through the delivery process.
Package arrived safe and sound..
Excellent
March 25, 2026
Unprompted review
Reply from Gardpro.com
Hello,
Thank you for your great feedback. We’re glad to hear that you felt well informed throughout the delivery process and that your package arrived safely.
We truly appreciate your support!
GARD PRO TEAM
Great watch excellent quality…
Great watch excellent quality everything I need and looks classy delighted with purchase and great battery life
March 25, 2026
Unprompted review
Reply from Gardpro.com
Hello,
Thank you for your wonderful feedback. We’re delighted to hear that you’re happy with the quality, design, and battery life of the watch, and that it meets your needs so well.
We truly appreciate your support!
GARD PRO TEAM
watch and app are awesome
Firstly the watch and app are awesome. Huge battery life! Quality is amazing and the value is second to none.
March 5, 2026
Unprompted review
Reply from Gardpro.com
Hello,
Thank you for your fantastic feedback, Rahl. We’re delighted to hear that you’re enjoying both the watch and the app, as well as the battery life and overall quality.
It’s great to know you see such strong value in the product. We truly appreciate your support!
GARD PRO TEAM
good quick service product as…
good quick service product as advertised delivered on time very happy
March 20, 2026
Unprompted review
Reply from Gardpro.com
Hello,
Thank you for your positive feedback. We’re glad to hear that everything was delivered on time and that the product met your expectations.
We truly appreciate your support!
GARD PRO TEAM
A quality watch, value for money
Super fast postage. A great quality watch with heaps of features. Looks great on too. A great value watch worth every dollar. Highly recommend.
March 1, 2026
Unprompted review
Reply from Gardpro.com
Hello,
Thank you for your fantastic feedback. We’re delighted to hear that you’re happy with the quality, features, and design of the watch, as well as the fast delivery.
We truly appreciate your recommendation and your support!
GARD PRO TEAM
delivered on time as stated
sorted problem on time and with little fuss. great to deal with.
March 16, 2026
Unprompted review
Reply from Gardpro.com
Hello,
Thank you for your positive feedback. We’re glad to hear that everything was delivered on time and that your issue was resolved quickly and smoothly.
We truly appreciate your support!
GARD PRO TEAM
Great service & very prompt thank you…
Great service & very prompt thank you grandson will love it
March 24, 2026
Unprompted review
Reply from Gardpro.com
Hello,
Thank you for your kind feedback. We’re glad to hear that you’re happy with the service and that everything was handled promptly.
We hope your grandson loves it! We truly appreciate your support!
GARD PRO TEAM
it is an eccellent products at a competitive price
J just purchased the Gard pro ultra 3 to monitor my health and am complety satisfied with it. It is accurate compared to the other products like garmin.
March 24, 2026
Unprompted review
Reply from Gardpro.com
Hello,
Thank you for your great feedback. We’re delighted to hear that you’re satisfied with your Gard Pro Ultra 3 and that it meets your expectations for health monitoring and accuracy.
It’s great to know you see it as strong value compared to other brands. We truly appreciate your support!
GARD PRO TEAM
Great product
The whole ordering/buying experience was seamless, delivery was prompt and the product has excellent features andvit is fun to use!
March 22, 2026
Unprompted review
Reply from Gardpro.com
Hello,
Thank you for your great feedback. We’re glad to hear that your ordering experience was smooth, delivery was prompt, and that you’re enjoying the features of the watch.
We truly appreciate your support!
GARD PRO TEAM
SOS function…
Would like to see the sos function improved to be reactive upon a sudden medical emergency/impact/fall etc.
March 20, 2026
Unprompted review
Reply from Gardpro.com
Hello, Thank you for your suggestion and feedback. We appreciate you sharing this idea with us.
Improving the SOS function for automatic detection in emergency situations like sudden impacts or falls is a valuable feature request, and we will pass this along to our product team for consideration in future updates.
If you have any further ideas or need assistance, feel free to contact us via email.
The watch is amazing
The watch is amazing! It was packed with a lot of care and it's lovely ,pink color!
March 20, 2026
Unprompted review
Reply from Gardpro.com
Hello,
Thank you for your wonderful feedback. We’re delighted to hear that you love the watch and its design, and that it arrived carefully packaged.
We truly appreciate your support.
GARD PRO TEAM
The Ads are correct!
For once, the advertising claims are real: the battery life is phenomenal. After tracking 6 sports activities over 7 days, monitoring blood oxygen and pressure, and sleep patterns, there's still 61% battery left. I used to charge my old watch at least daily.
March 23, 2026
Unprompted review
Reply from Gardpro.com
Hello,
Thank you for your great feedback. We’re delighted to hear that the watch lives up to its claims and that you’re impressed with the battery performance, even with regular use.
It’s great to know it makes such a difference compared to your previous watch. We truly appreciate your support!
GARD PRO TEAM
Gard Pro Ultra 3 - cheap Chinese rubbish
I am glad this watch didn't cost much - at just over £100 I would not pay £10.
The step counter is appalling - e.g. walked a full 18-hole golf course today which I know was 13-14,000 steps - the watch says 7,700.
There is a really limited choice of awful watch faces available. Anything decent costs extra.
The phone app is also useless as it will only display today's readings. There is no way of looking at yesterday, or farther back.
If you need the information this alleged 'smart' watch gathers, I recommend you buy a FitBit - they work and the app is superb.
This item is entirely unfit for purpose and, under UK consumer law, I should be due a full refund from the seller.
DO NOT buy anything from this company - their so-called "customer service" is appalling. They are now refusing to answer any emails.
March 22, 2026
Unprompted review
Reply from Gardpro.com
Hello, We’re sorry to hear that the watch didn’t meet your expectations. We understand your concerns regarding the step count accuracy, watch faces, and app functionality, and we appreciate your feedback.
We’d like to make this right for you — please contact us via email with your order details so we can assist further, including reviewing your refund request.
The amount of apps
The amount of apps, strong connection to phone, watch face customization is great
March 14, 2026
Unprompted review
Reply from Gardpro.com
Hello,
Thank you for your great feedback. We’re glad to hear that you’re enjoying the wide range of apps, the strong connection with your phone, and the customization options for the watch faces. It’s great to know the features are meeting your expectations.
We truly appreciate your support!
GARD PRO TEAM
Sara was very knowledgeable and…
Sara was very knowledgeable and professional. She always asked if I needed anymore help. She communicated very clearly. She explained everything perfectly.
March 19, 2026
Unprompted review
Reply from Gardpro.com
Hello,
Thank you for your wonderful feedback. We’re delighted to hear that Sara was able to assist you in such a knowledgeable and professional way.
It’s great to know that you felt well supported throughout the process. We truly appreciate your support!
GARD PRO TEAM
I love my watch very comfortable to…
I love my watch very comfortable to wear and, stylish to wear and, Gard Pro are truthful honest to their word they sell quality and, they kept me updated on delivery and they helped me to contact the right app to my watch and. It just works perfectly and, sure monitors my health and, they give true advertising about their product and, you can trust them all the way I'm glad I bought a watch from Gard Pro didn't make any mistake period.
March 6, 2026
Unprompted review
Reply from Gardpro.com
Hello,
Thank you for your wonderful and detailed feedback. We’re delighted to hear that you love your watch and find it comfortable, stylish, and reliable.
It’s great to know that everything—from delivery updates to setup and performance—met your expectations so well. We truly appreciate your trust and your support!
GARD PRO TEAM
Don’t waste your money on this tat
Bought my son Gard Pro Health Smartwatch 2. Delivered 16th feb. By the 13th March it stopped working. The sensors are not registering steps, hr and sleep etc. Contacted support and they want me to do pointless steps of resetting the app on my phone. What this has to do with the sensors I don’t know. They have no phone support and are not willing to refund as they are inferring that we have broke it. My son bought it with some of his birthday money as it now upset. Don’t waste your time or money on this cheap crap. Buy a Garmin or reliable brand. Now got to go through recording videos of it not working to try and get it replaced.
March 16, 2026
Unprompted review
Reply from Gardpro.com
Hello, We’re really sorry to hear about your experience and understand how upsetting this must be, especially for your son.
The troubleshooting steps we suggest are meant to rule out any connection issues, but we completely understand your concerns regarding the sensors. This is not the experience we want for our customers.
Please contact us via email with your order details, and we’ll prioritise your case and work towards a resolution as quickly as possible, whether that’s a replacement or refund.
Fast efficient and great service
Fast efficient and great service , really love the product
March 13, 2026
Unprompted review
Reply from Gardpro.com
Hello,
Thank you for your positive feedback! We are glad to hear that you are satisfied with the fast and efficient service and that you love the product.
Thank you for choosing GARD PRO.
GARD PRO TEAM
I've owned a smart watch before but…
I've owned a smart watch before but this one seems way better at tracking and way more stylish! Very satisfied with this watch so far and may have to purchase another one just to change it up when I go out!
March 19, 2026
Unprompted review
Reply from Gardpro.com
Hello,
Thank you for your wonderful feedback! We are delighted to hear that you find the watch more accurate and stylish compared to your previous one.
It’s great to know you are so satisfied and even considering getting another one.
Thank you for choosing GARD PRO.
GARD PRO TEAM
Great looking watch
Shipping seemed a little longer than expected but it arrived safely. Watch itself is great with a lot of features.
Easy to pair and set up.
I wish it had the option for the orange band when purchasing, I see it is available for purchase separately. Almost a quarter of the cost of the watch purchase.
Will try to order it in the future.
March 12, 2026
Unprompted review
Reply from Gardpro.com
Hello,
Thank you for your detailed feedback! We are glad to hear that you are satisfied with the watch, its features, and that you found it easy to set up.
We also appreciate your comments regarding the delivery time and the availability of additional bands, and we will take this into consideration as we continue to improve our offering.
Thank you for choosing GARD PRO.
GARD PRO TEAM
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