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Rated 1 out of 5 stars

Scammers. Take your money but do not supply any goods. Nationwide quickly refunded me. Given the number of negative reviews, I have no idea why these folk are not in jail where they belong.

Rated 1 out of 5 stars

Buyer beware. Ordered item but not paid and now having read the reviews will not complete my transaction, fortunately. Checked reviews and my favourite social media website Companies house. As othe... See more

Rated 1 out of 5 stars

I just wanted to thank everyone who spent the time to write important reviews/experiences. Like many others, I ended up in this website where the products are cheaper than most of the other places.... See more

Rated 1 out of 5 stars

I bought a Karcher pressure washer on 26 Sept, received a confirmation email but no delivery/tracking details. Got suspicious & read dozens of messages on Trustpilot saying it’s fraud. Had a webchat,... See more

Company details

  1. Garden Building Supplier

Written by the company

For all your Outdoor and Garden needs we have a great range of stock from Power Tools to BBQs and even our fantastic best selling range of swimming pools.


Contact info

1.1

Bad

TrustScore 1 out of 5

342 reviews

5-star
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How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

FRAUD. BEWARE

This is a FRAUD.

I paid £809 for Kamado Joe, purely through the Google Shop recommendation. Gave them adequate time do sort it out, but after the first response, they went quiet.

Luckily I bought through Amex, so am protected.

Like others, I wish I'd have read the reviews, but trusted Google and to be fair, it's a well done scam. Disappointed they are still operating and scamming more people though.

September 20, 2022
Unprompted review
Rated 1 out of 5 stars

Scamsters

Scamsters. Do not order from this company because they will not send you the goods. Luckily my credit card refunded me and are investigating accordingly

October 7, 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY! They are scammers
Still waiting for my makita batteries I have send may emails with no response have ask for a refund and still no answer got me hook line and sinker had to go and buy these again somewhere else. Not to be trusted.

September 21, 2022
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company. Do not buy anything off this so called company. Cannot believe they are still allowed to trade.... no goods, no refund no communication after 7 weeks of ordering. Please avoid at all costs

October 16, 2022
Unprompted review
Rated 1 out of 5 stars

Bought a lawnmower and strimmer from…

Bought a lawnmower and strimmer from here. It was meant to arrive weeks ago and still hasn't arrived. I have tried contacting the company and am not getting a response! Do no buy from this company they will take your money and leave you without an item or response!

Item never received!

October 16, 2022
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM
don’t use this company, they take your money and no goods or replies after multiple promises.
AVIOD AT ALL COSTS.

September 15, 2022
Unprompted review
Rated 1 out of 5 stars

Absolute disgrace of a company thief’s

Ordered on the 12th august a pool for the kids half of the £400 was what they saved up out of their birthday money nothing but excuses they said they put a refund through on the 15th of September for the £400 but not received it! They have stopped replying to my emails and now we are financially in turmoil because we could not afford to lose that money!! And the kids have lost all their savings!! Absolute disgusting how they can steal money of people

August 12, 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

Ordered a makita tool kit that never arrived. Tried contacting them through phone and email and got absolutely nowhere . Thankfully Revolt my bank account got my money for me. Please go to a company you know and trust. I won’t make the same mistake again lesson learnt.

August 10, 2022
Unprompted review
Rated 1 out of 5 stars

Scammers!

Ordered a lawn mower at the end of July, no confirmation of the order. Emailed, no response, the telephone number doesn’t exist. Now £190 light and not a lawn mower in sight. Scammers, fraudsters and thieves. AVOID LIKE THE PLAGUE!!

October 15, 2022
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

SCAMMERS! If I could have left 0 score I would have. Do not buy anything from them. They take payment, respond to emails time after time, don't issue refund and keep you running round in circles. 2 months after my purchase and no product, no refund. AVOID!!!

October 14, 2022
Unprompted review
Rated 1 out of 5 stars

Please Avoid This Company ( Fraudsters)

As with so many other people, do not use this website, these people are fraudsters. Which have zero intentions of ever delivering the item you ordered.
I ordered a generator, the delivery time came and went, when asked about delivery I was given a load of excuses about shipment and delays in Germany,
Asked for a refund, that was never issued. Screen shot and keeps all emails as an evidence trail for when you have to claim your money back, because you will have to do that.
Had to raise a case with American Express, to get my money back, on the plus side AmEx are fantastic, highly recommended.

September 3, 2022
Unprompted review
Rated 1 out of 5 stars

Please do not use this company

Please do not use this company. I ordered a Karcher pressure washer in August and never received it. So I managed to get on the chat and speak to an advisor once asking for cancellation even though the order had been upgraded to 'shipment' online.
But I have not been refunded and since then have not been able to get in contact by phone, email or chat.
I've now contacted my bank to pursue this issue.
A total nightmare.

September 15, 2022
Unprompted review
Rated 1 out of 5 stars

SCAMMERS RECEIVE A ZERO AT GARSTORE

If there was a possibility to select 0 stars i would. no delivery. Dysfunctional phone no. No Communication. Reporting to trading standards. Do not purchase anything from this company.

October 13, 2022
Unprompted review
Rated 1 out of 5 stars

AVOID GARSTORE

AVOID GARSTORE - It's a complete scam. You'll never get the goods and will get no sense from them either. Their customer service number returns number unobtainable tone.

September 27, 2022
Unprompted review
Rated 1 out of 5 stars

Totally shocking I only wish I had…

Totally shocking I only wish I had looked at the reviews before. Placed order on 22nd August chased so many time I then asked 3 weeks ago to cancel the order and for a refund. Now waiting for refund. Telephone no. on Website doesn't work and they have stopped responding to emails

October 4, 2022
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience
Never again cancelled my order and never heard back from them after 2 weeks of trying to get a refund!
Had to get my bank to get refund very stressful it took nearly 4 weeks
Why tell people lies

September 14, 2022
Unprompted review

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