Scammers. Take your money but do not supply any goods. Nationwide quickly refunded me. Given the number of negative reviews, I have no idea why these folk are not in jail where they belong.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Buyer beware. Ordered item but not paid and now having read the reviews will not complete my transaction, fortunately. Checked reviews and my favourite social media website Companies house. As othe... See more
I just wanted to thank everyone who spent the time to write important reviews/experiences. Like many others, I ended up in this website where the products are cheaper than most of the other places.... See more
I bought a Karcher pressure washer on 26 Sept, received a confirmation email but no delivery/tracking details. Got suspicious & read dozens of messages on Trustpilot saying it’s fraud. Had a webchat,... See more
Company details
Written by the company
For all your Outdoor and Garden needs we have a great range of stock from Power Tools to BBQs and even our fantastic best selling range of swimming pools.
Contact info
85 Great Portland Street, W1W 7LT, London, United Kingdom
- +441905570346
- info@garstore.co.uk
- garstore.co.uk
AVOID!!!!!!
AVOID!!!!!!! Never send goods out now having to dispute with the bank... Please do not order avoid at all costs.
SCAM SITE
SCAM SITE - do not order from Garstore. They are a scam site that will take your money and either not send you anything at all or send you cheap Chinese counterfeit goods instead of the genuine product they advertise.
If you are unfortunate enough to have ordered from Garstore, make sure and claim a refund from your credit card provider quickly. More information on how to do this is available at Martin Lewis' Money Saving Expert website.
Please don't give these scammers your hard-earned cash.
RIPOFF
I totally agree with all the negative reviews regarding this company! Ordered a new lawnmower for my elderly father 24 days ago, I was told it would take 8-12 days delivery. Rapid response to start with when I was emailing them but now they are ignoring me. Tried phoning them and the nos isn’t in use plus their address is false too! Wish I had read the reviews before ordering from them. Avoid this company please. I’m now seeking legal advice to get my father’s money back. What a disgrace robbing people like this!!
I wish I had read these reviews…
I wish I had read these reviews first..... It came up on top of Google search so I thought it was reliable. Google is just an accomplish of these scammers. I'll try to see if my credit card company can get my money back. Not so sure it will happen.
I ordered the Kacher K7 on 4th…
I ordered the Kacher K7 on 4th sep.2022, promised 8-12 business days for
delivery, now been waiting 6 weeks with no proper answer from customer service. ,never came, cancelled the order. Did not refund . I had to get my bank to refund me and then pursue Garstore . They must think their customers will just forget about the money. Terrible experience .
Scam?
Awaiting item despite emails assuring it will be sent on when they have received and checked it. Feels very much like a stalling technique and I am now losing hope that it will come or that a refund will either, as they are not responding to emails. Next step is Small Claims Online for a solution through the courts
Fake?
In the same boat as others. Placed an order for a lawn mower on 20 September but not heard anything. It is not possible to contact them.
I have informed the credit card company to try and recover the money that way but best to avoid!
Scam
Scam ! I’ve lost £109 due to this lot … absolute scum … keep my money and enjoy it but you’ll get your comeuppance… Kama will come for you
STAY AWAY!
STAY AWAY!! - do not use this company at all costs - & make sure you read all other reviews first before even thinking about using this sham of a ‘company’.
My order was placed over 3 weeks ago and I haven’t heard a single thing from ‘garstore’ despite emailing them twice- firstly to request an update & secondly to cancel my order & request a refund. - maybe this will get their attention?!
Certainly wont be recommending them to ANYONE.
I have not received full refund they promised.
I have ordered and paid for a lawnmower on 31st August. They told me the standard delivery time should be 16days. I have received an email saying the status is changed to "Awaiting Shipment" on 6th September. The lawnmower has never arrived after numbers of promises they made. They agreed to refund, if it does not arrive by 5th October. And there is no email or refund from them after passing the deadline. I am disappointed.
I thought it was too good to be true
I thought it was too good to be true. Ordered about 3 weeks ago. Emailed them and got reply same day saying awaiting shipment confort. Avoid at all cost. If its too good to be true then its a scam. I paid by paypal, so will open a dispute to get my money back. Fingers crossed
SCAM
SCAM - Ordered a generator back in August - frequent excuses by email about delays and then didn't respond any further. The telephone number doesn't work. Reported site as fraud DO NOT BUY FROM THIS SITE!
Ordered a generator in September
Ordered a generator in September, still not received, phone number, does not exist, emailed them said awaiting shipment still no item
After being told that a refund will…
After being told that a refund will take between 3 to 10 working days, I'm still waiting!! No reply to emails I've sent. Just do the right thing and refund my money please
Garstore very bad experience!
I ordered a Makita circular saw from this company (if company they are). So far I have not received the goods and judging by the similarity between my experience and other reviews on this site, I don’t expect to. I have tried emailing them and calling them using the telephone number on their website. I have not received any reply to my emails and the telephone number does not work. My intention is to report them to the National Cyber Security Centre. Do not place any orders with them, the likelihood is you will lose your money!
SCAM POOR SERVICE I ordered a makita orbital sander as it…
I ordered a makita orbital sander as it was loads cheaper and My order has still not arrived now over 2 weeks. My emails were replied to quick at the start but now I am asking to cancel the order and ask for a refund I am being completely ignored. Please avoid I feel as though I am being scammed and am going to be out of pocket !! will be going legal if I can not get my £70 refund
Credit card fraud scam site
Credit card fraud scam site
no one gets what they ordered, excuses, fake parcel tracking and when you ask for a refund they go silent
report to actionfraud.police.uk to try and get this site that has been up and running since about march shut down
Scam artists
Scam artists! Selling products they aren’t licensed to sell and then getting a refund from them is impossible. Avoid
I ordered 6 batteries 20 days ago.
I ordered 6 batteries 20 days ago.. and still no batteries and any refunds money. the phone number does not work.. I advise everyone to stay away
Scammed…
How I wish I'd seen all these before or we ordering off them.
No sign of my tools..no replies to emails.
Money gone I'm assuming.
Total scam.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








