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Rated 1 out of 5 stars

Scammers. Take your money but do not supply any goods. Nationwide quickly refunded me. Given the number of negative reviews, I have no idea why these folk are not in jail where they belong.

Rated 1 out of 5 stars

Buyer beware. Ordered item but not paid and now having read the reviews will not complete my transaction, fortunately. Checked reviews and my favourite social media website Companies house. As othe... See more

Rated 1 out of 5 stars

I just wanted to thank everyone who spent the time to write important reviews/experiences. Like many others, I ended up in this website where the products are cheaper than most of the other places.... See more

Rated 1 out of 5 stars

I bought a Karcher pressure washer on 26 Sept, received a confirmation email but no delivery/tracking details. Got suspicious & read dozens of messages on Trustpilot saying it’s fraud. Had a webchat,... See more

Company details

  1. Garden Building Supplier

Written by the company

For all your Outdoor and Garden needs we have a great range of stock from Power Tools to BBQs and even our fantastic best selling range of swimming pools.


Contact info

1.1

Bad

TrustScore 1 out of 5

342 reviews

5-star
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1-star

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

FRAUD! Makita radio! No communication

Ordered a makita radio and was told 8-12 days! Sent an email by the thirteenth and they said we need an extension due to high demand so I’ve left it another 2 weeks and still no contact, after multiple emails, instagram messages, a number that doesn’t work! I’m extremely disappointed as they have scammed me £160! Would urge everyone to stay away!
FRAUD!

September 15, 2022
Unprompted review
Rated 1 out of 5 stars

I ordered a generator the 9/9/22

I ordered a generator the 9th September (£170) and was told there was a delay in ‘for filling this order ‘ then I was promised the order would be here last week now they are not responding to my emails and the phone line is cut off when I try to ring . I am very worried I have lost my money this company doesn’t seem very reliable at all !!

October 10, 2022
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam, ordered a BBQ in June, nothing arrived and whilst there was some communication it was all lies. AVOID THIS COMPANY and ignore the fake positive reviews.

June 10, 2022
Unprompted review
Rated 1 out of 5 stars

This is scam

This is scam. There are no products. I don't know why it is taking so long for "garstore" to be closed down. I have been defrauded of £500. Keep Away. In hindsite it was obvious: Suspicious registered address & they claim to be a top retailer. How could I not have heard of them? Because they do not exist Sadly Google ads & Stripe the payment facilitator have no interest in stopping this type of fraud

September 17, 2022
Unprompted review
Rated 1 out of 5 stars

Do not use this company

ordered my item on the 15th August still haven't received my item,i have received emails telling me that there is a misunderstanding delaying my order ? I have requested a refund but have had no response to this as of yet.
I will not use Garstore again and would advise against anyone using this company.

October 9, 2022
Unprompted review
Rated 1 out of 5 stars

Would not use

Ordered a DeWalt tool for my son as it was cheaper on this site didn't realise when ordering it would take 8-12 days still wasn't received so tried to contact number however number doesn't exist emailed to cancel my order and was advised it would take 8-12 days, received email Friday to say refunded and the next day it was back on my card which I was glad of as was about to do a charge back on my credit card.

September 15, 2022
Unprompted review
Rated 1 out of 5 stars

Vague timings and late refunds

Ordered a generator with delivery promised in two weeks. Chased after three to be told would be delivered within a week. Get shipping note next day saying allow upto 2weeks to ship from china. Thus cancelled order to be told upto another two weeks to be refunded and now not refunded as promised. Now with Barclaycard to get refund as still not got my money back….

August 25, 2022
Unprompted review
Rated 1 out of 5 stars

Bought a makita multi tool back in…

Bought a makita multi tool back in August - waited for the upto 8 days for delivery, This passed, I chased when to expect the delivery of my item, I was then informed that this would be with me the following week(it didn’t come) communication was good up until I asked for a refund- where customer support then hasn’t replied- hence my review- I will now be seeking advice to get my money returned.

August 26, 2022
Unprompted review
Rated 1 out of 5 stars

So many poor reviews for Garstore 👎

The address of Garstore is NOT correct & is just a mail drop address in London plus their phone number does NOT work.

To date I have still not received my order & now they will not even communicate with me, looking at all the bad reviews this company has I will now be seeking a full refund 👎

September 21, 2022
Unprompted review
Rated 1 out of 5 stars

Rip off

Ordered a Makita leaf blower in August 19th, after about five weeks I got a message from garstore that the item was delivered, it was never delivered. After some correspondence they said it was the shippers,they then promised a new delivery date 4/10/22, there has been no delivery and zero contact since, this feels like a total scam. BUYER BEWARE

October 7, 2022
Unprompted review
Rated 1 out of 5 stars

Worst experience ever placed order 2…

Worst experience ever placed order 2 months ago keep telling me it will be here next week that's 3 times now asked for refund now stopped answering me still trying to get my refund don't use this site thee worst ever its a con STAY AWAY

October 7, 2022
Unprompted review
Rated 1 out of 5 stars

Order No. 2457

I ordered a sander on the 24th July 2022, now the 7th of October. After numerous emails, chat messages left on their site and submitting many messages on their contact form have not heard anyting at all. lookslike I have been scammed!!!

October 7, 2022
Unprompted review
Rated 1 out of 5 stars

Disgusting scam company

Disgusting scam company. I have reported them to the fraud authorities and they are being investigated. I am shocked their website is still open!

October 7, 2022
Unprompted review
Rated 1 out of 5 stars

A Company to avoid!

Ordered a Karcher Pressure Washer in July, never delivered and no responses from the seller. Have resorted to claiming the money back via my Credit Card company after my request for a refund also received no response.

October 7, 2022
Unprompted review

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