Extremely efficient costumer service! I had a complaint about a product purchased before, and after reporting it to Garnerbutikken, they responded promptly and sent me a replacement. Very easy to com... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
God service og rask behandling av ordre. Kjekt.
Company replied
Fast delivering... And the product is of good material and as described 👍
Company replied
Rask levering, god kvalitet,
Company replied
Company details
Written by the company
Norges største dyrkebutikk på nett. Gartnerbutikken fører et stort utvalg av varer til hobbydyrking. Vi tilbyr vekstlys til planter, frø, potter, gjødsel - ja, alt du trenger for å dyrke planter, inne, i drivhus eller ute. Vi tilbyr rask levering fra vårt lager i Skien til alle adresser i Norge.
gartnerbutikken.no
Written by the company
- Velkommen til Gartnerbutikken.no
- Gartnerbutikken.no ble etablert høsten 2014 på Hamar. Med mål for øyet om å være best i Norge på kundebehandling, tilgjengelighet, varebeholdning og hurtig levering har vi utviklet oss raskt siden oppstarten. Det viktigste for oss er at alle våre kunder føler seg trygge, fornøyde og godt ivaretatt; både før og etter de handler hos gartnerbutikken.no. Vi har rundt 2.000 ulike varer i vårt lager, og våre lagermedarbeidere i Skien jobber utrøttelig for å pakke og levere ordrene som kommer inn så fort som mulig. Gartnerbutikken.no leverer til adresser over hele Norge og er stolte av å kunne tilby lynrask levering - gjerne så kort som én til to dager. Hvis du velger å handle hos oss skal du føle deg sikker på at du blir godt ivaretatt.
Contact info
Østregate 21, 2317, Hamar, Norway
- 620 00 849
- hei@gartnerbutikken.no
- gartnerbutikken.no
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Gartnerbutikken
Hi! thanks for a shining review.
We will take your comment to heart and see to the issues you are mentioning.
Have a great day =)
Very fast shipping and good customer…
Very fast shipping and good customer service when claiming a deffective product.
March 30, 2021
Reply from Gartnerbutikken
Hi! Thank you so much for those kind words!
We aim to please and rectify anything as fast as we can if it is needed!
Good to hear it is working so well!
Thank you for a great review and 5 stars!
Have a great spring!
Arrived very quickly
March 26, 2021
Reply from Gartnerbutikken
Hei DT!
Thanks for the review. Hope you have a happy easter! :D
Kind regards Sigve - Gartnerbutikken
Reply from Gartnerbutikken
Hello!
We appreciate your feedback, thanks! We hope to see you in future as well!
Have a nice day!
Kind regards
Albert- Gartnerbutikken
Rask levering.
March 12, 2021
Reply from Gartnerbutikken
Takk for en kjempe omtale!
Ha en fin vår videre=)
Reply from Gartnerbutikken
Hei Rafal!
Takk for at du tok deg tiden til å legge igjen en omtale, den setter vi pris på!
Ha en fin dag videre :)
Mvh. Sigve -Gartnerbutikken
Rask levering
February 8, 2021
Reply from Gartnerbutikken
Hei Jennie. Så fint å høre at pakken kom raskt frem. Takk for tilbakemeldingen :)
Mvh. Kristian - Gartnerbutikken.
Reply from Gartnerbutikken
Hei Rytis!
Så koselig å høre at du er godt fornøyd med vår butikk. Vi setter pris på at du tok deg tid til å legge igjen en tilbakemelding. Ha en strålende dag videre! :)
Mvh. Jo S. Gartnerbutikken.
Reply from Gartnerbutikken
Hello Juste!
Thanks for the review. We really appreciate you taking the time to let us know how you feel about our shop. Have a nice day :)
Cheers, Jo S. Gartnerbutikken.
Reply from Gartnerbutikken
Hei Mark!
Om du opplever problemer med en forsendelse så ta kontakt på hei@gartnerbutikken.no så vil vi bistå deg så raskt vi har mulighet. Vi har nå sendt deg en mail angående henvendelsen.
Ha en riktig god jul!
Mvh Jo S. -Gartnerbutikken
Reply from Gartnerbutikken
Hei Tone!
Godt å høre at maskineriet virker knirkefritt. Vi setter pris på tilbakemeldingen. En riktig god jul til deg også :D
Mvh Jo S. -Gartnerbutikken
Super super bra
December 12, 2020
Reply from Gartnerbutikken
Hei Ninjaman!
Så deg ikke der (super bra ninjaskills) :P Takk for tilbakemeldingen og ha en fortsatt fin uke i skyggene.
Mvh Jo S-Gartnerbutikken
Reply from Gartnerbutikken
Hi Trilochan. I check this with Bring and send you the reply to your email. I'm sorry about the delay. For the future, please let us know by email or telephone if something taking unusual long time, or if theres something wrong with the order. Kind regards, Jim.
I did not get the last package
I did not get the last package
Kollinummer
370726209094879607
Vekt
34,7 kg
Dimensjoner
75 x 68 x 53 cm
December 2, 2020
Reply from Gartnerbutikken
Hello!
We refer you to our ongoing correspondance by mail, where we will resolve this issue and make it right.
Best regards Jo S. -Gartnerbutikken
It was a really huge package compare to…
It was a really huge package compare to pretty smal bottle... Why we have to transport an air ?
November 7, 2020
Reply from Gartnerbutikken
Hello Miloslav!
Thank you for taking the time to give us a review, we appreciate it.
Sometimes it's hard to get boxes that fit perfectly, and we must resort to using larger containers instead. Thank you for giving us this most welcome feedback.
Have a great day!
Mvh. Albert -Gartnerbutikken
The plastic pots look really nice
October 19, 2020
Reply from Gartnerbutikken
Hello Davide!
That's really nice to hear. Thanks for the feedback and have a nice week :)
Regards Jo S. -Gartnerbutikken
Nice shopping experience.
October 13, 2020
Reply from Gartnerbutikken
Hello Elijah!
We appreciate that you took the time to give us your feedback!
Thanks for the review and have a nice week! :)
Kind Regards Jo S. -Gartnerbutikken.
Reply from Gartnerbutikken
Hi Erikas!
You are super welcome! Thanks for the review and have a nice week :D
Mvh Jo S. Gartnerbutikken
Rask levering 👍
September 30, 2020
Unprompted review
Reply from Gartnerbutikken
Hei Christoffer!
Tusen takk for at du tok deg tiden til å gi oss tilbakemelding! Det setter vi pris på.
Ha en riktig fin dag!
Mvh Albert -Gartnerbutikken
Good service
September 10, 2020
Unprompted review
Reply from Gartnerbutikken
Hi Philippe!
Thanks for taking the time to review us. It's great to hear that you had a good experience with us.
Have a lovely weekend!
Best regards
Albert -Gartnerbutikken
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.