Gary McGowan Senior engineer has succeeded all our expectations when he came to fit our new boiler.He always liased with us on the time of his arrival and came on time. He is a very proffesional an... See more
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Huge shoutout to Dave - absolutely great guy! He came to do a regular inspection, however he noticed that our boiler hadn't been serviced in a while, so he did an entire service instead! Honestl... See more
They’ve charged me for a different (more expensive) service than the one they were instructed for, with no explanation. Beware!
Senior Engineer Gary McGowan attended my property to carry out our annual boiler check. He was on time and called before he attended. He was polite and explained to us how to use the boiler and room s... See more
Company details
Written by the company
gas-elec is a market-leading national provider of gas & electrical services to the private rental sector. We specialise in gas & electrical safety inspections, servicing, boiler installations & home services reports, completing over 150,000 each year. Established in 1996 gas-elec launched the UK’s first-ever combined gas and electrical inspection carried out by one engineer in one visit - today we continue to create bespoke and innovative services and compliance management solutions to the lettings industry.
Contact info
Summer Road, IP31 3AJ, Bury St. Edmunds, United Kingdom
- 0800 041 8614
- sales@gas-elec.co.uk
- gas-elec.co.uk
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A good company for landlords
I have several properties I rent out and always use gas elec to carry out the gas and electric checks every year. They turn up on time and contact tenants direct so ensuring the checks take place . The forms are emailed very quickly

Reply from gas-elec Group
Super Service
Many thanks to Phil C for the speedy and professional help in replacing my boiler. Kept up to date throughout and the job was completed in good time. Phil is a real credit to your company, thanks Phil.

Reply from gas-elec Group
Gary came today to do some gas safety…
Gary came today to do some gas safety checks he arrived on time and very efficient. Very friendly, my dog wanted to leave with him I think!

Reply from gas-elec Group
Thank you very much for a great service…
Thank you very much for a great service Gary turned up on time and very friendly

Reply from gas-elec Group
Last week I had a new boiler fitted…
Last week I had a new boiler fitted Ideal Heating T/A ideal boiler LTD on behalf of gas-elec Group, Scott & Lewis were very efficient men, they vacuumed up the mess and took all the rubbish away with them
10th June
Harborne
B'ham

Reply from gas-elec Group
Gas Safety Gary McGowan
Prompt arrival and efficient delivery of service. Thorough throughout.
Would totally recommend

Reply from gas-elec Group
Gary McGowan
Gary McGowan fitted my boiler after another company had incorrectly installed the boiler and made a mess of the fittings. Gary was friendly and tidied up any mess that was made. He came again today to do a safety gas check, he is professional and friendly and a credit to the company.
Thank you.

Reply from gas-elec Group
Outstanding service
Outstanding service. Very easy to book an appointment and the engineers are very professional. Would definitely recommend.

Reply from gas-elec Group
Good service
Excellent service from initial phone appointment to engineer calling within the time slot.. would highly recommend

Reply from gas-elec Group
I had my new electric boiler and…
I had my new electric boiler and central heating fitted in January, and I can honestly say that I am very pleased with the product and the company gas-elec Who supplied and fitted the product. The work was carried out to a very high standard and was very pleased with the end result I would recommend this company to anybody who is thinking of having the same work done. Mr R Toms Little Clacton Essex.

Reply from gas-elec Group
I have used gas-elec Group for the last 10 + years…
I have used gas-elec Group for the last 10+ years and I would highly recommend them. Their service has been impeccable and their telephone manner a dream. All the staff that I have dealt with have been nothing but polite, helpful, patient and consistent. In a world where nearly every call is automated and you have to wait ludicrous amounts of time just to speak to a human, it is so refreshing then that at gas-elec Group you get a caring and professional response and matters are dealt with effectively and swiftly. I have never had a negative experience in all the 10+ years that I have been using them and every call I have made or any issue I have had ( and there have been many due to tenants!) they have always operated with the same high level of professionalism, care and success.

Reply from gas-elec Group
We have used Gas-Elec for years for the…
We have used Gas-Elec for years for the safety checks on our rented flat, always easy to deal with and have never had any problems whatsoever, would recommend.

Reply from gas-elec Group
They have taken the stress off our CP12…
They have taken the stress off our CP12 booking process and now handle it all for us. Email traffic is massively down, enabling us to focus on just getting the certificates in and sent out to everyone.

Reply from gas-elec Group
EICR Rip off
Used through Openrent to get EICR certificate. The report said my flat needed rewiring and quoted £8k to rectify. I obviously got a second opinion and had the work and EICR certificate completed for £400. This company should be barred from Openrent and other agencies. Rip off merchants, attempting to prey on the vunerable. AVOID.
Had a problem with a leaking hot water…
Had a problem with a leaking hot water tank, was pleased to not only get this replaced but also get the other tank replaced at the same time. Good service and fair price
Very rude customer service staff
Very rude customer service staff, second customer service staff member even ruder than first and made no attempt to apologise foe her or previous staffs attitude.
Terrible company bad communication…
Terrible company bad communication skills they just don't care about the customer
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