gas-elec Group Reviews 

182
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Gary McGowan Senior engineer has succeeded all our expectations when he came to fit our new boiler.He always liased with us on the time of his arrival and came on time. He is a very proffesional an... See more

Rated 5 out of 5 stars

Huge shoutout to Dave - absolutely great guy! He came to do a regular inspection, however he noticed that our boiler hadn't been serviced in a while, so he did an entire service instead! Honestl... See more

Rated 1 out of 5 stars

They’ve charged me for a different (more expensive) service than the one they were instructed for, with no explanation. Beware!

Rated 5 out of 5 stars

Senior Engineer Gary McGowan attended my property to carry out our annual boiler check. He was on time and called before he attended. He was polite and explained to us how to use the boiler and room s... See more

Company details

  1. Property Management Company
  2. Boiler Supplier

Written by the company

gas-elec is a market-leading national provider of gas & electrical services to the private rental sector. We specialise in gas & electrical safety inspections, servicing, boiler installations & home services reports, completing over 150,000 each year. Established in 1996 gas-elec launched the UK’s first-ever combined gas and electrical inspection carried out by one engineer in one visit - today we continue to create bespoke and innovative services and compliance management solutions to the lettings industry.


Contact info

4.0

Great

TrustScore 4 out of 5

182 reviews

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4.0

All reviews

(182)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

A good company for landlords

I have several properties I rent out and always use gas elec to carry out the gas and electric checks every year. They turn up on time and contact tenants direct so ensuring the checks take place . The forms are emailed very quickly

June 21, 2022
Unprompted review
gas-elec Group logo

Reply from gas-elec Group

Good afternoon Xanthe,

Thank you for your review. We're happy to have worked with you for so long, your review is very appreciated

Rated 5 out of 5 stars

Super Service

Many thanks to Phil C for the speedy and professional help in replacing my boiler. Kept up to date throughout and the job was completed in good time. Phil is a real credit to your company, thanks Phil.

June 16, 2022
Unprompted review
gas-elec Group logo

Reply from gas-elec Group

Good afternoon Conor,

Thank you for your wonderful review about our engineer Phil. We work with our engineers closely to ensure the work is completed to a high standard

Rated 5 out of 5 stars

Gary came today to do some gas safety…

Gary came today to do some gas safety checks he arrived on time and very efficient. Very friendly, my dog wanted to leave with him I think!

June 13, 2022
Unprompted review
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Reply from gas-elec Group

Good morning Philippa

Thank you for your wonderful review about our engineer Gary. We love all dogs here at gas-elec :)

Rated 5 out of 5 stars

Thank you very much for a great service…

Thank you very much for a great service Gary turned up on time and very friendly

June 13, 2022
Unprompted review
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Reply from gas-elec Group

Good morning Jon

Thank you for your wonderful review about our engineer. Your feedback is very appreciated.

Rated 5 out of 5 stars

Last week I had a new boiler fitted…

Last week I had a new boiler fitted Ideal Heating T/A ideal boiler LTD on behalf of gas-elec Group, Scott & Lewis were very efficient men, they vacuumed up the mess and took all the rubbish away with them

10th June
Harborne
B'ham

June 11, 2022
Unprompted review
gas-elec Group logo

Reply from gas-elec Group

Good afternoon Chris,

Thank you for your review of the Boiler Installation service. Your feedback is very appreciated. We work hard with all our engineers to ensure they deliver the best service possible.

Rated 5 out of 5 stars

Gas Safety Gary McGowan

Prompt arrival and efficient delivery of service. Thorough throughout.
Would totally recommend

June 10, 2022
Unprompted review
gas-elec Group logo

Reply from gas-elec Group

Good afternoon Helen

Thank you for your kind words regarding our engineer Gary. Your feedback is very much appreciated

Rated 5 out of 5 stars

Gary McGowan

Gary McGowan fitted my boiler after another company had incorrectly installed the boiler and made a mess of the fittings. Gary was friendly and tidied up any mess that was made. He came again today to do a safety gas check, he is professional and friendly and a credit to the company.
Thank you.

June 9, 2022
Unprompted review
gas-elec Group logo

Reply from gas-elec Group

Good morning Carly,

We are happy to hear that Gay our engineer was of help to you and was able to fix the incorrect installation. Thank you for your review.

Rated 5 out of 5 stars

Outstanding service

Outstanding service. Very easy to book an appointment and the engineers are very professional. Would definitely recommend.

June 7, 2022
Unprompted review
gas-elec Group logo

Reply from gas-elec Group

Good morning Nat

We are glad to hear you were satisfied with our service. Thank you for your feedback.

Rated 5 out of 5 stars

Good service

Excellent service from initial phone appointment to engineer calling within the time slot.. would highly recommend

May 31, 2022
Unprompted review
gas-elec Group logo

Reply from gas-elec Group

Thank you Catherine for taking the time to leave a review with us. It is appreciated

Rated 5 out of 5 stars

I had my new electric boiler and…

I had my new electric boiler and central heating fitted in January, and I can honestly say that I am very pleased with the product and the company gas-elec Who supplied and fitted the product. The work was carried out to a very high standard and was very pleased with the end result I would recommend this company to anybody who is thinking of having the same work done. Mr R Toms Little Clacton Essex.

May 23, 2022
Unprompted review
gas-elec Group logo

Reply from gas-elec Group

Good afternoon Mr R Toms

Thank you for your valued feedback, it is appreciated here at gas-elec group. Our engineers always try to carry out any installation works to the highest possible standard for all our customers.

Rated 5 out of 5 stars

I have used gas-elec Group for the last 10 + years…

I have used gas-elec Group for the last 10+ years and I would highly recommend them. Their service has been impeccable and their telephone manner a dream. All the staff that I have dealt with have been nothing but polite, helpful, patient and consistent. In a world where nearly every call is automated and you have to wait ludicrous amounts of time just to speak to a human, it is so refreshing then that at gas-elec Group you get a caring and professional response and matters are dealt with effectively and swiftly. I have never had a negative experience in all the 10+ years that I have been using them and every call I have made or any issue I have had ( and there have been many due to tenants!) they have always operated with the same high level of professionalism, care and success.

May 18, 2022
Unprompted review
gas-elec Group logo

Reply from gas-elec Group

Good afternoon Sharron,

Thank you so much for your kind words. We appreciate your feedback

Rated 5 out of 5 stars

We have used Gas-Elec for years for the…

We have used Gas-Elec for years for the safety checks on our rented flat, always easy to deal with and have never had any problems whatsoever, would recommend.

May 10, 2022
Unprompted review
gas-elec Group logo

Reply from gas-elec Group

Thank you Adrian for your feedback, we're happy to have worked with you for so long!

Rated 4 out of 5 stars

They have taken the stress off our CP12…

They have taken the stress off our CP12 booking process and now handle it all for us. Email traffic is massively down, enabling us to focus on just getting the certificates in and sent out to everyone.

May 9, 2022
Unprompted review
gas-elec Group logo

Reply from gas-elec Group

Thank you Alexandria for your feedback, it is very much appreaciated

Rated 1 out of 5 stars

EICR Rip off

Used through Openrent to get EICR certificate. The report said my flat needed rewiring and quoted £8k to rectify. I obviously got a second opinion and had the work and EICR certificate completed for £400. This company should be barred from Openrent and other agencies. Rip off merchants, attempting to prey on the vunerable. AVOID.

April 9, 2022
Unprompted review

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