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Gas Spares Reviews 

1,325
•
TrustScore 2 out of 5

1.8

Gas Installation Service
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Rated 2 out of 5 stars

Was 5* in the old days, Sue, Zena, Audrey, Kerry and the rest of the team all knew their stuff but since was bought out and moved to Wolverhampton it's just got worse and worse. Stopped using them no... See more

Rated 1 out of 5 stars

Just phoned this company to ask about the cost of a replacement matrix for my 4 year old Nu-flame Energis hotbox. I was told they don't have one probably because it's now obsolete. Just phoned Nu-fla... See more

Rated 1 out of 5 stars

Very poor customer service. I orded some parts of the internet the internet said they were in stock I've wated 3 weeks for my delivery which never came. I phoned the help line and was told they were... See more

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Rated 4 out of 5 stars

I've used Gas Spares twice now and they have come up trumps each time with respect to information to ensure correct parts identified. Well packaged (maybe a bit over the top for recent small item ord... See more

Company details

  1. Gas Installation Service
  2. also in
  3. Boiler Supplier
  4. Heating Equipment Supplier

Information provided by various external sources

Gas Appliance Spares is one of the leading spares distributors in the UK, we have been established for over 40 years, and pride ourselves on providing the best service within our sector. We currently hold approximately 10,000 lines in stock, with a further 20,000 on our database, all of our stock items are dispatched for next day delivery across the UK, giving engineers and merchants alike, a more fluid and efficient service to their clients.

Contact info

1.8

Poor

TrustScore 2 out of 5

1K reviews

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1.8

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(1,325)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Order Ref. GAS410767

Gas Appliance Spares have always been very easy to deal with and have great customer service communication. however have noticed since the takeover by UK Electric that stock levels are much lower than they used to be and the prices seem to be steadily increasing on a regular basis. My latest order (though I am using them less for the reasons stated) included part number 600524 (a braided flexible hose for an expansion vessel) which on the website was shown including the fibre washer, actually came minus the washer. This seems a very small point, but it is pretty major when you don't find out until you have the boiler drained ready for fitting the part and the old washer disintegrates! so, come on G.A.S...supply what it shows in the pictures!

June 21, 2018
Unprompted review
Rated 5 out of 5 stars

Used you for the past 18 years…

Used you for the past 18 years excellent service, advice and deliveries on time, I receive the goods quicker by you than using the three suppliers close to me and you are slightly cheaper plus with the carrier leaving the goods in a safe place my customers get the best service I can ever give.
Keep up the good work as me and my sons have many more years of service to give.
P.C Ltd

June 15, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent supplier

Item arrived very quickly, packed extremely well. Everything in perfect condition. Very pleased with this purchase. Thank you.

June 8, 2018
Unprompted review
Rated 5 out of 5 stars

Very professional service

Very professional service. Extremely helpful. Easy location of part and very accurate information for delivery and they kept me up to date with delivery. A company that knows how to treat its customers. Will use them in the future.

May 28, 2018
Unprompted review
Rated 5 out of 5 stars

5*s from me

The website was great. I could clearly see what I was ordering. Delivery was prompt. The parts were as described. Great service and gets 5*s from me

May 24, 2018
Unprompted review

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