Was 5* in the old days, Sue, Zena, Audrey, Kerry and the rest of the team all knew their stuff but since was bought out and moved to Wolverhampton it's just got worse and worse. Stopped using them no... See more
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See what reviewers are saying
Just phoned this company to ask about the cost of a replacement matrix for my 4 year old Nu-flame Energis hotbox. I was told they don't have one probably because it's now obsolete. Just phoned Nu-fla... See more
Very poor customer service. I orded some parts of the internet the internet said they were in stock I've wated 3 weeks for my delivery which never came. I phoned the help line and was told they were... See more
Company replied
I've used Gas Spares twice now and they have come up trumps each time with respect to information to ensure correct parts identified. Well packaged (maybe a bit over the top for recent small item ord... See more
Company details
Information provided by various external sources
Gas Appliance Spares is one of the leading spares distributors in the UK, we have been established for over 40 years, and pride ourselves on providing the best service within our sector. We currently hold approximately 10,000 lines in stock, with a further 20,000 on our database, all of our stock items are dispatched for next day delivery across the UK, giving engineers and merchants alike, a more fluid and efficient service to their clients.
Contact info
414 Watling Street Road, PR2 6UA, Preston, United Kingdom
- 01772 702 755
- info@gas-spares.co.uk
- gas-spares.co.uk
1.8
Poor
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Good price, same day dispatch, arrived in 24 hours. Great service
March 4, 2018
Unprompted review
The goto place for boiler spares
The goto place for boiler spares. Next day delivery at good prices.
March 3, 2018
Unprompted review
Great service arrived on time and…
Great service arrived on time and exactly the part I need would recommend this company. There telesales Team are excellent too had the occasion to call regarding another part even though they did not have it in stock was no bother for them to get the part for me and send it 10/10
March 3, 2018
Unprompted review
Excellent transaction
Excellent transaction, fast delivery, recommended!!! Cheers!!
March 3, 2018
Unprompted review
Great service
March 2, 2018
Unprompted review
Gas Spares had exactly the part i…
Gas Spares had exactly the part i needed. Arrived the day after i put my order in. Excellent service.
February 27, 2018
Unprompted review
5 Star service
February 27, 2018
Unprompted review
Parts arrived the next day, much appreciated!
February 26, 2018
Unprompted review
Fast delivery great product
February 26, 2018
Unprompted review
Very pleased with the speedy service…
Very pleased with the speedy service and the part arrived very securely packaged.
February 25, 2018
Unprompted review
Top class
Excellent search facility led me to exactly the right part, which was in stock and delivered promptly and well packaged. Top class service.
February 25, 2018
Unprompted review
I am delighted to confirm that their…
I am delighted to confirm that their customer care is excellent. I had a query querie someone regarding my order
February 22, 2018
Unprompted review
Great service and my customer is very…
Great service and my customer is very happy as well now there fire is working
February 22, 2018
Unprompted review
Great service.Item packaged well
Great service.Item packaged well, Recommend 100%.
February 22, 2018
Unprompted review
Very good service
Very good service. .will use again and definitely recommend
February 22, 2018
Unprompted review
Great Service.
Despite not receiving an acknowlegement for my order I received the item as promised the next day, and my communication with the company was replied to in quick time, all in all great service and a reliable product, my Gas Safe Technician came and fitted the part on the same day and the Gas Fire is now in perfect working order. Many Thanks for the service.
February 21, 2018
Unprompted review
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