Gas Boiler Parts Reviews 

320
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Parts easy to find with a useful sized image. Good quality search facility yields sensible results quickly; fast loading pages with no nonsense content make a quick purchase easy. Well packed goods... See more

Rated 5 out of 5 stars

Needed boiler parts urgently just before Christmas. Normal sources didn't have them in stock and said no hope of getting them until after New Year. Found them on-line at Gas Boiler Parts, in sto... See more

Rated 5 out of 5 stars

I needed a replacement fan for my Potterton Netaheat boiler - the 3rd it's had in its long lifetime - to keep it running for a few more months until we bite the bullet and "upgrade" to a modern conden... See more

Rated 5 out of 5 stars

Ordered parts for the kin fire after 2pm and they still delivered by next day,fitted parts same day switched on fire with my back against it bragging of how efficient I had been sourcing a top supp... See more

Company details

  1. Electronic Spare Parts and Components Store

Information provided by various external sources

Gas Boiler Parts is the online extension of Stevenson Sales, a large independent family run specialist gas spares stockist located on the South London / North Kent border. Stevenson Sales have been supplying spare parts countrywide in excess of 30 years to all sections of the industry from individual Heating Engineers and Independent Merchants to nationwide stockists and businesses such as British Gas and Homeserve. With vast stock levels available “off the shelf” throughout the year, for next day delivery you can be sure we will have the parts you need even for many obsolete models. Our knowledgeable staff are always ready to help and with years of combined experience behind them there really is very little they do not know about gas boiler parts. For a bit more background see this blog post - http://blog.gasboilerparts.co.uk/miscellaneous/who-are-we/


Contact info

4.9

Excellent

TrustScore 5 out of 5

320 reviews

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4.9

All reviews

(320)

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Rated 5 out of 5 stars

Fast, efficient service

Ordered a couple of parts over the christmas period, 2 separate orders but sent in same parcel.
I was charged for 2 lots of postage but on contacting the firm was immediately refunded the second lot of postage without quibble.
Would definitely use them again and recommend to others.

January 6, 2014
Unprompted review
Rated 5 out of 5 stars

You blow my gasket!

Many thanks for very efficient & friendly service. However I would certainly consider changing your delivery company Initially I made a mistake by writing the wrong post code to an address I was using in the UK [One digit error] but due to lack of initiative I spent days tracking & contacting the company Interlink Express, at considerable stress & expense. I even had people in the UK trying to locate the package More expense to me in phone calls etc I did e mail you trying to discover the problem as well. I did not take a genius to realise that [a] the post code was incorrect or [b] the house number was wrong. Whatever happened to powers of deduction?! Fortunately , after 4 days the part arrived at the address in time for the owner to bring it out to me. [She was flying the next day & even took time off work to ensure she was at home take delivery in the 11th hour] Full marks to you but a big zero to Interlink express

December 30, 2013
Unprompted review
Rated 5 out of 5 stars

Good Stock ! Great Service ! :)

I required a part for a boiler that was in excess of 8 years old ! they had the part and it was dispatched fast ! and the carriers kept me informed of delivery progress right to the door ! Just Great ! Thanks Gas Boiler Parts for a great service

December 27, 2013
Unprompted review
Rated 4 out of 5 stars

2nd delivery very quick; 1st one went a bit astray

2nd delivery was fine, although the tube of heat sink silicone was burst. 1st delivery was a different matter. For some inexplicable reason, the delivery driver delivered it to a neighbour's house, although it was signed by the driver as having been delivered to our house. As neighbours were away, we didn't receive it for 4 days.

December 27, 2013
Unprompted review
Rated 4 out of 5 stars

Quick parts saved the day

Our heating was not working because of a simple switch on the boiler. I managed to order the exact part required, and it was delivered the next day. The delivery company also had excellent tracking so I knew when the part was going to arrive. Very good service, and the heating is now working perfectly !

November 26, 2013
Unprompted review
Rated 5 out of 5 stars

What servicxe

I found the part really easily on the website paid my money and it was delivered two days later, thing was it took the plumber 3 days after that to come and fit it !

November 23, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent turn round

From ordering an urgently needed part to the point where it was dispatched took less than an hour. And this was late on a Friday afternoon. Thank you

November 19, 2013
Unprompted review
Rated 5 out of 5 stars

Right knob for the Right Job!!

My knob on my boiler broke off - despair! So I searched on line and found it with GasBoilerParts, Fab Service. They sent me a new knob really quickly, so I didn't have to wait (next day delivery), it was the right size and so fitted perfectly. Thank you for an excellent service. When I need a new knob - you guys will the first people I look up.

November 19, 2013
Unprompted review
Rated 5 out of 5 stars

What you want when you want it

Very good service. Delivered when they say they will with options to change at last minute which was good. Price very good.Comprehensive range of parts and details of upgraded changes. Spot on.

November 17, 2013
Unprompted review
Rated 5 out of 5 stars

Absolutely first company to deal with.

This was the first time I have used this company and what a wonderful experience, from first contacting them with a query to ordering the part.. extremely fast delivery and prices of parts, unbelievable. First class service. I went on to this website to find out price of parts as I had been quoted a ridiculous price by my normal gas servicer.Your price for parts was absolutely fantastic. For one of the parts it was a saving of several hundred pounds. Was also advised by you before fitting the part to contact the manufacturers of my boiler. So glad I did as it seems that the advice given by my gas service engineer was wrong. Two of the parts he said were faulty and needed replacing had nothing wrong with them, in fact the diagnosis he gave was completely wrong. If I had not contacted your company I would have been hundreds of pounds out of pocket. Central heating is now working perfectly. Would highly recommend your company for great service and advice. Its nice to know there are still firms around who care about their customers.

November 9, 2013
Unprompted review
Rated 5 out of 5 stars

HOLIDAY RESCUED

With guests about to arrive, a failure in the boiler feeding two large self-catering cottages presented a big problem. Finding the part on the website and confirming a component change, the ordering process was simple. The item arrived next day with an excellent courier service who gave us a timed delivery. He was 2 minutes early, but we accepted that!
The whole process was seamless and professional. Good stocking, knowledgeable staff, simple ordering and selecting a reliable courier. We have no hesitation in recommending the company.

November 8, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service and value

Would recommend to anyone. Product information excellent and price very competitive. Delivery very quick with tracking from the point of order

November 7, 2013
Unprompted review

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