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Rated 1 out of 5 stars

I had my boiler fitted 2 years ago and all been fine up until recently. It was only when my thermostat stopped working and telling the boiler what to do i realised what an error i had made. I h... See more

Company replied

Rated 5 out of 5 stars

Had a solar PV system installed by Solar Fast (part of Gas Fast). Their sales rep Lee was fantastic - answered the hundred questions I had. Quote was much more competitive than the 3 others I sourced.... See more

Company replied

Rated 5 out of 5 stars

Amazing and great service from gas fast, engineer arrived on time, calling before he would come, very friendly and quick, answered are questions and queries about radiatiors. Will always use them neve... See more

Company replied

Rated 5 out of 5 stars

Great Company. Never had a problem with boiler since they fitted it. Easy to contact and get advice. Latest boiler yearly check went with no problems, done by engineer Ash, very professional and gives... See more

Company replied

Company details

  1. Boiler and Heating Service
  2. Boiler Supplier

Written by the company

We specialise in quick and thorough A-rated boiler installation, servicing and repair.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

368 reviews

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Rated 5 out of 5 stars

Had our new boiler fitted yesterday

Had our new boiler fitted yesterday
The sales rep James explained everything and all the options available took photos as to pass to fitters .2 great lads turned up, never stopped all the time they were here, kept us informed on everything they were doing, explained how all the control's worked
They cleaned as they went and left no mess or any water on any floor after changing all valves
Thanks again Gas fast
Will recommend you anytime

May 25, 2023
Unprompted review
Gas Fast logo

Reply from Gas Fast

Hi Pete
We are so pleased to hear you have enjoyed your experience with Gas Fast and we will be passing your comments on to our team in our weekly meeting. The more we hear good things from our customers, the more we want to maintain our excellent service and push ourselves to new levels. Thank you so much for choosing Gas Fast to install your system and for taking time out of your day to leave us this positive feedback. Please don’t hesitate to contact us whenever you need help with your system.

Kind Regards
Gas Fast

Rated 5 out of 5 stars

15074

15074
Great from start to finish. And very quick

May 25, 2023
Unprompted review
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Reply from Gas Fast

Hi Darren.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Kind Regards
Gas Fast

Rated 5 out of 5 stars

From start to finish was very…

From start to finish was very professional and speedy. Definitely recommend.

May 16, 2023
Unprompted review
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Reply from Gas Fast

Hello Reyce
We are incredibly grateful that you took the time out to leave us a 5-Star review. Thank you so much
Best Wishes
Gas Fast

Rated 5 out of 5 stars

Excellent from start to finish

14439
Gas Fast have provided an excellent and efficient service since the first point of contact. The sales person and surveyor communicated with me very well to ensure they provided my home with the correct installation and that all my requirements were fully met. The installer arrived early and literally worked non-stop, all day and left late to ensure the install was completed in a most timley manner. Customer services even telephoned me to ensure I was happy with how the installation was going during the install. The fitters level of workmanship and knowledge was outstanding which was clearly reflected in his work and the effort he took with even the smallest details of the install didn’t go un-noticed. He kept my house clean and tidy throughout even though a lot of it is more like a building site at the moment. All my carpets were protected with plastic sheeting and all rubbish and old appliances were carefully removed and taken away at the end of the install. I would definitely recommend this company to others as my experience has been an excellent one.

May 22, 2023
Unprompted review
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Reply from Gas Fast

Hi Alison
Thank you so much for taking the time to give us this review - and thank you for being so complimentary. We feel that a top tier experience is something to be shared and if you are happy, we are happy. We rely on customer service being helpful and accommodating so we can give the very best experience, so thanks also for helping us achieve that. We pride ourselves on our after sales care too, so if you have any issues, please don’t hesitate to get in touch.
Best Wishes
Gas Fast

Rated 5 out of 5 stars

Order number 15053,

Order number 15053,
When the Rep came to the house to give us advice on the Boiler and Energy Saving he Explained it Very Well so we both could understand Everything. We accepted offer and couldn't believe how quick your Service was to getting it put in Next Day . He made us both feel at Ease and have to say What a Lovely Polite and Friendly Guy he was. He didn't push us into anything it was all our decision. The Engineer came and Fitted the Boiler and Explained how to use the Boiler and the Halo Thermostat App. He Cleaned up after himself and was Very Polite and such a Lovely Guy.. Would definitely recommend this Company to others

May 15, 2023
Unprompted review
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Reply from Gas Fast

Hi Mr Beadnall
We are so pleased to hear you have enjoyed your experience with Solar Fast and we will be passing your comments on to our team in our weekly meeting. The more we hear good things from our customers, the more we want to maintain our excellent service and push ourselves to new levels. Thank you so much for choosing Gas Fast to install your system and for taking time out of your day to leave us this positive feedback.
Kind regards
Gas Fast

Rated 5 out of 5 stars

Top of the range service and excellent…

Top of the range service and excellent installers of our boiler 15061

May 19, 2023
Unprompted review
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Reply from Gas Fast

Thank you for posting your positive review. At Gas Fast we value your time and always strive to provide fast and efficient service. We are so pleased to hear our boiler installation was provided in a timely manner. We look forward to welcoming you back soon.
Best Wishes
Gas Fast

Rated 5 out of 5 stars

I had a boiler fitted today the work…

I had a boiler fitted today the work that was carried out was of excellent standard Ash was very efficient and friendly.Great job!!!

May 20, 2023
Unprompted review
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Reply from Gas Fast

Hi Corinne
Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy with your boiler installation.
If you require anything else, do not hesitate to contact us.
Kind Regards
Gas Fast

Rated 5 out of 5 stars

Very impressive service all round

15058
I’ve been very impressed by all aspects of the service provided by this company, from the initial phone calls, the visit of the representative who told us in detail about what was on offer, to the final installation. Everything has been conducted with professionalism and courtesy. I would have no qualms in recommending them to anyone thinking about changing their boiler.

May 19, 2023
Unprompted review
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Reply from Gas Fast

Hi Gillian
Thank you for posting your positive review. At Gas Fast we value your time and always strive to provide fast and efficient service. We are so pleased to hear our boiler installation was provided in a timely manner. We look forward to welcoming you back soon.
Kind Regards
Gas Fast

Rated 5 out of 5 stars

courteous, professional and efficient

15041
These guys have a really slick operation. We received a card through the door offering government help with a new boiler - no surprise to find that I dn't meet the criteria - so really this was just a way of getting in the door.
However, the salesman was friendly, knowledgable, and gave me plenty of time to make up my own mind. And a few days later they came and installed my new boiler.
The whole experience was extremely efficient, the engineer was friendly, professional, seems to have done a good job, took care to cover up my carpets when needed, and took the old boiler away - no fuss, no mess.
I think, looking back, that maybe I should have taken more care to read the 1* reviews and check out the market for alternatives. However, my experience with GasFast has been a good one; they have been courteous, professional and efficient, and I am very pleased with my new boiler.

May 16, 2023
Unprompted review
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Reply from Gas Fast

Hi Helen, Thank you so much for taking the time to give us this review - and thank you for being so complimentary. We feel that a top tier experience is something to be shared and if you are happy, we are happy. We rely on customer service being helpful and accommodating so we can give the very best experience, so thanks also for helping us achieve that. We pride ourselves on our after sales care too, so if you have any issues, please don’t hesitate to get in touch. Thanks again,
Kind regards
Gas Fast

Rated 5 out of 5 stars

Excellent fitters replacing old system…

Excellent fitters replacing old system totally professional and no mess at all.

May 18, 2023
Unprompted review
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Reply from Gas Fast

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Kind Regards
Gas Fast

Rated 5 out of 5 stars

Very helpful and professional …

Very helpful and professional engineer who gave welcome advice on how to save on our gas bill

May 12, 2023
Unprompted review
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Reply from Gas Fast

Thank you so much Yvonne for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to hearing from you again soon. Best Wishes.
Gas Fast

Rated 5 out of 5 stars

Great over all service

15034 From sales to installation had no problems polite and efficient
Next day installation the guys were great tidy an polite thank you

May 11, 2023
Unprompted review
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Reply from Gas Fast

Hi Anita
Thank you so much for taking the time to leave an excellent rating. We really appreciate your feedback and review.
Do not hesitate to contact the office if you require anything else.
Kind Regards
Gas Fast

Rated 5 out of 5 stars

Great Company

Great Company. Never had a problem with boiler since they fitted it. Easy to contact and get advice. Latest boiler yearly check went with no problems, done by engineer Ash, very professional and gives advice if asked anything. Would recommend Gasfast to anyone. Mr B

May 6, 2023
Unprompted review
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Reply from Gas Fast

Hi Dennis, We are so pleased to hear you have enjoyed your experience with Gas Fast and we will be passing your comments on to our team in our weekly meeting. The more we hear good things from our customers, the more we want to maintain our excellent service and push ourselves to new levels. Thank you so much for choosing Gas Fast to install your system and for taking time out of your day to leave us this positive feedback. Please don’t hesitate to contact us whenever you need help with your system or if you wish to upgrade or improve. Thank you again,

Kind Regards
Gas Fast

Rated 5 out of 5 stars

Overall great service from the sales…

Overall great service from the sales visit to the completed installation. The sales visit was informative and non pushy. The service department were always on hand to answer questions and ensure everything went smoothly. The installation was exactly as described the fitters were polite and efficient and did a first class job and ensuring everything was explained before leaving. First class and definitely recommend

May 4, 2023
Unprompted review
Gas Fast logo

Reply from Gas Fast

Hi Neil.
When we hear good things from our customers, it helps us to maintain our excellent service and push ourselves to new levels. So, thank you very much for taking the time out to let us know that your installation went well and you are happy with the system. Also, thank you for choosing Gas Fast to install your system and for helping us to make everything run so smoothly. Please don’t hesitate to contact us whenever you need help with your system or if you wish to upgrade or improve.
Kind Regards Gas Fast

Rated 5 out of 5 stars

Very good service and the fitters 14981where…

Very good service and the fitters where very polite and left no mest behind.

May 5, 2023
Unprompted review
Gas Fast logo

Reply from Gas Fast

Thank you for choosing us for your service. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Gas Fast in the near future.

Kind Regards
Gas Fast

Rated 5 out of 5 stars

14998

From initial phone call, to installer i have found, polite and good communicators.
Changed day of installment to suit me. Order completed bank holiday, new boiler fitted 3 days later. A positive experience.

May 4, 2023
Unprompted review
Gas Fast logo

Reply from Gas Fast

Hi Fiona
Thank you for posting your positive review. At Gas Fast, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our boiler installation was provided in a timely manner. We look forward to welcoming you back soon.

Kind Regards
Gas Fast

Rated 5 out of 5 stars

14967

14967
Brilliant service from start to finish which took roughly about 30 days. It would have been quicker but we were away on holiday. Boiler fitted and working in a day. Friendly service. Listened to what we wanted and delivered.

April 25, 2023
Unprompted review
Gas Fast logo

Reply from Gas Fast

Hi Lesley
Thank you for posting your positive review. At Gas Fast, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our service was provided in a timely manner. We look forward to welcoming you back soon.

Kind Regards
Gas Fast

Rated 5 out of 5 stars

Boiler service

turned up on time, did a good job

April 28, 2023
Unprompted review
Gas Fast logo

Reply from Gas Fast

Hi Graham
We are incredibly grateful that you took the time out to leave us a 5-Star review. Do not hesitate to contact Gas Fast if you require any further assistance.

Kind regards
Gas Fast

Rated 4 out of 5 stars

14358

Overall, good experience. Engineer was really helpful, experienced and did a good job. Salesman was helpful in explaining what the problems were with our current system. Our system now is much better than before :-)

December 13, 2022
Unprompted review
Gas Fast logo

Reply from Gas Fast

Hi Anna
Thank you for choosing us for your boiler installation. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Gas Fast in the near future.

Rated 4 out of 5 stars

14913 Gas Fast new boiler

Gas Fast installed my new boiler. We went from a back boiler to a combi boiler. Had the boiler a few weeks now and it's great. Sales person missed taking pictures of our roof so location of new boiler had to be changed. The plumber used was good, but it was a contracted out job and he lived two hours away.
Overall happy with what I've got. Only took a few days after the sales visit to get it installed.
I've got 10yrs warranty and call outs, which is the main reason I went with Gas fast and no call out charges.

April 6, 2023
Unprompted review
Gas Fast logo

Reply from Gas Fast

Hi Claire
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.

Gas Fast

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