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Rated 2 out of 5 stars

It is not fair, that gate.com does not send verification codes anymore to login to their trading platform. The support was not able to give access after 4 days. I assume that this is due to low liqui... See more

Company replied

Rated 5 out of 5 stars

We are hosting two websites for nearly 20 years with gate.com and we are very satisfied with their exceptional overall service. During this period we needed only once serious support (namely a datab... See more

Rated 5 out of 5 stars

Hi, this is Dr. Eve. I have been a patron of Gate for many years building website and utilizing the many resources they have available for online presence. As a leadership capacity builder, I am als... See more

Rated 5 out of 5 stars

Once I was directed to Customer Support he was able to clear things up with my card info with the experation date was changed. The web site does not allow one to delete the default card data and reint... See more

Company details

  1. Cryptocurrency Service

Written by the company

Established in 2013, Gate is one of the world's pioneering cryptocurrency exchanges, serving over 50 million users globally. It consistently ranks among the top 3 globally in both trading volume and liquidity. Gate is currently ranked second globally in 24-hour spot trading volume, supporting spot trading, futures trading, margin trading, and wealth management products for over 4,400 cryptocurrencies. The platform offers comprehensive and diversified digital asset trading and blockchain application services. It employs zero-knowledge technology to ensure the 100% verifiability of user assets. As of January 6, 2026, the overall reserve coverage ratio increased from 124% to 125%, with total reserves reaching $9.478 billion, well above the industry safety benchmark of 100%. The reserves support nearly 500 different types of user assets.


Contact info

3.7

Average

TrustScore 3.5 out of 5

120 reviews

5-star
4-star
3-star
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1-star

Replied to 87% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Once I was directed to Customer Support…

Once I was directed to Customer Support he was able to clear things up with my card info with the experation date was changed. The web site does not allow one to delete the default card data and reinter the information being changed. If you try to add a card it thinks you are duplicating that card and errors out. I now have updated and paid my two fees. Thanks

November 19, 2020
Unprompted review
Rated 5 out of 5 stars

Gate hasn't failed me yet.

Hi, this is Dr. Eve. I have been a patron of Gate for many years building website and utilizing the many resources they have available for online presence. As a leadership capacity builder, I am also helping other to build their online presence through Gate. The simplicity of it all makes it worth it. The fact that I can call them anytime of the day or night makes them exemplary.

November 19, 2020
Unprompted review
Rated 5 out of 5 stars

The best value for price, performance and features in the hosting marketplace

We have been using Gate for hosting our Wordpress and corporate websites for several years now, and have found them to be the best value for price, performance and features in the hosting marketplace. They are the value brand of Hostway, running on the same hardware and network infrastructure, maybe with a few less frills, but with everything we want or need.

November 19, 2020
Unprompted review
Rated 5 out of 5 stars

Easy hosting with exceptional support

We are hosting two websites for nearly 20 years with gate.com and we are very satisfied with their exceptional overall service.
During this period we needed only once serious support (namely a database dump from their backup for a database that we missed) and the support personnel of gate.com responded promptly and provided a satisfactory solution with the help of their Systems Team.

November 15, 2020
Unprompted review
Rated 5 out of 5 stars

consistently excellent service

I previously used Gate for domain name and website hosting - now only for domain name. Therefore, my experience is somewhat limited, but I have stayed with them because of their consistently excellent service. Nothing critical to add. An excellent experience.

November 13, 2020
Unprompted review
Rated 5 out of 5 stars

Great customer service!

I have been with Gate.com probably close to 10 years. I have five websites with them. Throughout the years, I made calls for various issues including technical support and even billing. Every time I have called, they have solved my problem with no issue. And, when I do call, I always get a live person (Lord know, I hate machine generated prompts). Their pricing is very competitive with other companies. And their phone support is top notch. I highly recommend Gate.com

November 13, 2020
Rated 5 out of 5 stars

I have been a customer of Gate.com for more than 10 years

I have been a customer of Gate.com for more than 10 years and I am very happy with the services. Even though my site is a personal website with travel pictures, this is exactly the type of provider I was looking for. I can't remember the last time the servers were not and if they were I did not notice it. I had to call technical services a couple of times during the more than 10 years for minor problems mainly concerning emails and it was always fixed promptly and to my entire satisfaction. Thank you Gate.com

November 12, 2020
Unprompted review
Rated 1 out of 5 stars

Have been with Gate.com for many years

Have been with Gate.com for many years. Never have had issues with my website or email.

November 12, 2020
Unprompted review
Gate Exchange logo

Reply from Gate Exchange

Thanks so much, Jared! Did you mean for the review to be 5-stars? Just checking if you put 1-star as an accident! :)

Rated 5 out of 5 stars

My Gate review

gate.com has provided us with uninterrupted service for 5 plus years with no problems on our website. Their design software is easy to use and their customer service is unbeatable.

November 11, 2020
Unprompted review

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