Hi, I booked ticked from them unfortunately my name spellings are wrong on my ticket and this was system error. Booking I'd 10206990. I asked them to correction but they emailed me that I have to buy... See more
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See what reviewers are saying
Information on baggage was not laid out clearly. Would have been useful to be able to see flight details at all stages of booking process. Seat selection not available for some long haul legs but no i... See more
So I see there are a number of terrible reviews but tbh they have not been that bad. Yes the customer service is non existent, shocking infact and the the site badly designed and needs a major upheav... See more
Although I always feel worried by the nature of these websites - taking me from one site to another - this went quite smoothly. I won't be satisfied (breath easier) until I receive confirmation of the... See more
Company details
Information provided by various external sources
We will help you making your decision. We aim to supply you all the information about a flight we can get so you can decide what is important to you! So we will offer you the on time performance of our flights, information and previews on airlines and their service on board. We will show you the Seat Pitch in economy on different airlines; a nice thing to know when choosing a long haul flight. We also look for nearby airports which could result in a cheaper fare. With just one click on the map you can see how to get to the (alternative) airport. Gate1 will show you the environmental friendliest flight and give you the option to compensate your CO2 emissions. These are just a few examples on how we can make your choice easier.
Contact info
Netherlands
- gate1.co.uk
2.9
Average
323 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was a relatively quick process with…
It was a relatively quick process with no complications so far
February 10, 2023
Unprompted review
Good experience
February 10, 2023
Unprompted review
This website helped me getting cheap…
This website helped me getting cheap deal for whole family.
February 25, 2022
Unprompted review
Quick
Quick, great price found. Typed in the dates etc. and found a really good price on a long haul flight to UK. Had confirmation quickly from the company so hopefully all is good.
January 31, 2023
Unprompted review
efficient service
January 30, 2023
Unprompted review
Very simple to use and the cheapest…
Very simple to use and the cheapest price I could find !
January 27, 2023
Unprompted review
Very Easy to operate and go through the…
Very Easy to operate and go through the process
January 26, 2023
Unprompted review
Do not book with this company
Absolutely terrible. Booked and paid for flights. Got an email days later saying they wanted more money or otherwise my tickets will be cancelled. Do not book with this company. I wish I read other reviews before making this mistake.
January 19, 2023
Unprompted review
Verey good price and easy to use
January 20, 2023
Unprompted review
fast and efficient!
January 17, 2023
Unprompted review
easy and quick
January 18, 2023
Unprompted review
Gate 1 booked wrong flights
Booked flights for a trip to Mexico, prices were good and happy at first. However, upon reviewing the flights they were booked for the wrong day by gate 1
, despite my booking confirmation stating the right days for my return journey. Hopefully Gate 1 will rectify this ASAP but waiting on then to contact me back.
January 10, 2023
Unprompted review
Quick and Easy to use
January 14, 2023
Unprompted review
Shocking service!
Shocking service!! Possible fraudulent sales process and no repsonse to emails. I was charged extra for free seats and a corporate credit card (which i dont have). Emailed immediately to ask for support and no reply. Patiently waited 30days as suggested on website and emailed again... and then repeated again. Now 3 months later with zero repsonse I called the phone number that proceeded to tell me they are too busy to answer calls. Shocking service and I just hope there is no problem with my tickets.
October 21, 2022
Unprompted review
It was very easy to navigate and book…
It was very easy to navigate and book with Gate1
January 8, 2023
Unprompted review
no fee increase
December 30, 2022
Unprompted review
Straightforward and quick
December 29, 2022
Unprompted review
Easy and fast
December 29, 2022
Unprompted review
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