Gate1.co.uk logo
Visit website

Gate1.co.uk Reviews 323

•
TrustScore 3 out of 5

2.9

Airline Ticket Agency
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Hi, I booked ticked from them unfortunately my name spellings are wrong on my ticket and this was system error. Booking I'd 10206990. I asked them to correction but they emailed me that I have to buy... See more

Rated 3 out of 5 stars

Information on baggage was not laid out clearly. Would have been useful to be able to see flight details at all stages of booking process. Seat selection not available for some long haul legs but no i... See more

Rated 4 out of 5 stars

So I see there are a number of terrible reviews but tbh they have not been that bad. Yes the customer service is non existent, shocking infact and the the site badly designed and needs a major upheav... See more

Rated 4 out of 5 stars

Although I always feel worried by the nature of these websites - taking me from one site to another - this went quite smoothly. I won't be satisfied (breath easier) until I receive confirmation of the... See more

Company details

  1. Airline Ticket Agency

Information provided by various external sources

We will help you making your decision. We aim to supply you all the information about a flight we can get so you can decide what is important to you! So we will offer you the on time performance of our flights, information and previews on airlines and their service on board. We will show you the Seat Pitch in economy on different airlines; a nice thing to know when choosing a long haul flight. We also look for nearby airports which could result in a cheaper fare. With just one click on the map you can see how to get to the (alternative) airport. Gate1 will show you the environmental friendliest flight and give you the option to compensate your CO2 emissions. These are just a few examples on how we can make your choice easier.

Contact info

2.9

Average

TrustScore 3 out of 5

323 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

The problem is that there is no contact…

The problem is that there is no contact number and Q ans A is just automated even contact form is.
Also i forgot it is the company that comes up cheaper so you click on them but systematically add 20pounds on the last page.
I think it must be their fee to find the flights. Next time i find the flight and book straight from the company itself much better. If there is any issue you cannot do anything. I got so stressed whenthe booking number was not working and no one i could talk to.

December 18, 2022
Unprompted review
Rated 1 out of 5 stars

They took my money and haven’t paid me…

They took my money and haven’t paid me back I lost so much money on train booking taxi booking and hotel booking holiday ruind for cristmas not worth risking to save a bit of money I don’t understand how can they suddenly cancel my flight is even legal and now they want £400 more I’m absolutely fuming can I take them to court

December 6, 2022
Unprompted review
Rated 5 out of 5 stars

Great site and good price.

Got an amazing price for the flight very easy to book online. Have been looking for months and this was the best deal by far and nice and direct very happy. Email confirmation came through in a few minutes, good secure site as had to approve payment through my bank app.

November 14, 2022
Unprompted review
Rated 3 out of 5 stars

More Info Would Be Better

Information on baggage was not laid out clearly. Would have been useful to be able to see flight details at all stages of booking process. Seat selection not available for some long haul legs but no information supplied as to why or what would happen.

November 14, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look