Absolutely awful company, truly disgusting service,will never use again! Total scam artists, charged extra for a special meal they never bothered to order, told me it was my responsibility to order... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Was nervous booking through the site as price seemed to good to be true. However everything was quick and easy and flights went without any hitch. However when booking one needs to be vigilant when u... See more
First time doing reservation over the Gate1 service. Friendly interface. Easy going process. The problem appeared while I was trying to select seats. Selection was not available. Hope I will seat next... See more
I booked flights to Cancun and only realised afterwards that I couldn't do the stop overs in America on the way there because of covid ban. I had no insurance or cancellation policy but they were v... See more
Company details
Information provided by various external sources
Whether you are looking for a flight or a rental car; Gate1.ie will help you easily find what you're looking for! Of course a cheap flight is very important, but there are more criteria to be met when choosing a flight. You want the one thing that suits you the best! We aim to supply you with all the information about a flight we can get, so that you can decide what is important to you! We will help you make your decision and our amazing customer support is always ready to help if you have any questions
Contact info
Netherlands
- gate1.ie
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Overall
Really great service. Easy to book at the best price.
Very clear instructions
Ok all good yes
swift service and friendly support team
Good easy to use
You made my booking experience very…eary
You made my booking experience very easy. I will use this site again.
AWFUL EXPERIENCE
you cancelled my outgoing flight!!!!! no mention of how much refund? and we can't now book another flight as we don't have the money!!!!!!! please act fast!!!
straight forward instructions
Easy booking flow
Easy booking flow, no surprises in terms of crazy extra charges along the way. Good!
SCAM!!! FAKE PRICES & NO CONFIRMATION EMAILS
SCAM!!!! FAKE PRICES NO CONFIRMATION EMAILS- DO yourself a favour and AVOID this website at all costs!- you will not receive a confirmation email when you pay, no evidence of your transaction will exist, except the money leaving your account, and there is no customer service to assist. You will end up having to raise a dispute with your card issuer to try get your money back which will takes weeks, all the while sending countless emails to Gate1.ie which will never get responded to. How this company is allowed to operate illegally like this is beyond me. I booked through them as they came up ok skyscanner. I wish I had seen everyone else’s negative reviews beforehand, as this has been one massive headache for me
It was fast and easy booking
Terrrible
Terrrible
Took 930euro and cancelled the booking for no reason.
We wasted days waiting for a refund so we could book again and by then the prices had gone up.
Got an email asking me not to email!!!
Also the same email said it could be 6/8 weeks or even months before we get a refund.
To be clear ,they cancelled.
We were delighted up to that point.
I can book the ticket successfully
very fast and efficient
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








