Gatewaycarrental Reviews 10

TrustScore 2 out of 5

2.0

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2.0

Poor

TrustScore 2 out of 5

10 reviews

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Rated 1 out of 5 stars

Scam

Scam! Be careful please! They didn’t paid the deposit back after promised it. Now they are not answering anymore!

August 15, 2025
Unprompted review
Rated 1 out of 5 stars

I wait my money 2 years now,of deposit…

I wait my money 2 years now,of deposit back for rent from Gateway carrental Dubai, from march 2024.They made a lot of promise, but they never return,my money .They cit tourist don’t leave them deposit card ,they will stole it..

January 11, 2026
Unprompted review
Rated 1 out of 5 stars

Security deposit not refunded

I rented a car from Gateway Car Rental LLC for 2 days in Dubai. The rental itself was fine and the vehicle was returned in good condition.

However, I paid a refundable security deposit of 4,975 AED which was supposed to be returned within 21–30 working days. The deadline has passed and I still have not received my refund despite several follow-ups.

I have now opened disputes with my bank and filed complaints with the authorities.

If anyone has successfully received their deposit back, please share how long it took and what steps helped.

December 7, 2025
Unprompted review
Rated 1 out of 5 stars

Leased a brabus g wagon

Leased a brabus g wagon, it was a fake standard g wagon with a body kit, 20 minutes into driving down the highway and the carbon bonnet scoop flew off, it had been glued to the bonnet with no proper fixing. I was charged 8 thousand dirhams and threatened with my passport being blocked and prevented from leaving the country if I did not pay. I had my family with me whilst this was happening, do not use.

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

Stay away from these scammers

Stay away from these scammers. They take your money and a deposit which they don’t return. Police are investigating. Got my money back from my bank in the end but they have done this to multiple people hence why they keep creating new business names!

September 6, 2024
Unprompted review

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