Good communication. On arrival called then number provided, the driver arrived within 5 minutes. On return the driver rang me whilst we were waiting for luggage to arrive to say he was waiting for us... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great service from start to finish, easy booking system and great information supplied. Very safe parking area and although we arrived early due to travelling from Cornwall to Gatwick, one phone call... See more
Very well organised, communication was amazing we had a call the morning of asking what time we’d be arriving and then again just before arrival time to check everything was okay. No hassle with leavi... See more
Company replied
Great experience from start to finish. Arrived and there was someone waiting to take us straight to the airport. On arrival back from holiday we were slightly delayed and they were calling me for pick... See more
Company replied
Company details
Written by the company
We offer Park and Ride service for passengers travelling from Gatwick Airport. We can also service and do maintenance on your car while you away. Transfers are always free with Parking and servicing.
Contact info
Newchapel Road, RH7 6BJ, Lingfield, United Kingdom
- 01293988134
- info@gatwick-parking.co.uk
- gatwick-parking.co.uk
4.6
Excellent
248 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We were so happy with the service we…
We were so happy with the service we received. It was a swift switch over to get us to the airport in time and when we arrived early they came immediately to get us. Just what we needed after a very early morning start and very little sleep! Both drivers were super friendly and excellent drivers! Thank you 😊
October 24, 2024
Unprompted review
Excellent communication
Excellent communication, good staff,nice services
November 4, 2024
Unprompted review
Very good service
Very good service, friendly drivers and easy to use. The price of the parking is more than reasonable. I will be back! Thank you
November 1, 2024
Unprompted review
An honest review of this company! Excellent
An honest review of this company!
The service was very good, especially for the price we paid! The transfer to and from the airport was on time with no wait time and very friendly/helpful staff!
Would highly recommend and will certainly use this service again if flying from Gatwick!
Thank you
October 31, 2024
Unprompted review
Efficient and good value for money
October 24, 2024
Unprompted review
Great value parking
Great value parking, will definitely use again. Dropped off and picked up punctually, friendly convenient service
October 31, 2024
Unprompted review
Reply from Airport Valet Parking and servicing
Thank you very much
Reply from Airport Valet Parking and servicing
Thank you very much for your review
Good
Good service, look after customers. Ring me string after landing excellence
October 30, 2024
Unprompted review
Reply from Airport Valet Parking and servicing
Thank you very much
Quick, friendly, reliable
Quick , reliable and friendly service. Transfer to the airport takes 20 minutes , but the driver is immediately with you as the site is not very spacious . Unlike other sites around Gatwick easy to find + handy email reminders how to get there and other useful information. Definitely worth the price- strongly recommend.
October 22, 2024
Unprompted review
Reply from Airport Valet Parking and servicing
Thank you
Friendly staff and responsive to calls
Friendly staff and responsive to calls. Easy to find. Is a 30 minute drive to North terminal.
October 30, 2024
Unprompted review
Reply from Airport Valet Parking and servicing
Thank you, sorry at the moment its taking slightly longer than normal because of road closures, creating a bit of traffic
Great service
Great service!
Dropped straight to the airport for our departure.
Faultless!
On our arrival back we did have to wait for 40mins as they were doing another drop (this was already stated before booking so we cannot complain about that!) they called and updated us throughout!
I would highly recommended their service! Priced well and very friendly drivers!
Thank you guys!!
October 28, 2024
Unprompted review
Reply from Airport Valet Parking and servicing
Thank you
Excellent communication
Easy booking and value for money and the transfer was very easy also very well informed and the contact was amazing
October 19, 2024
Unprompted review
Reply from Airport Valet Parking and servicing
Thank you
Reply from Airport Valet Parking and servicing
Thank you Very much for your Review
Thoroughly great service from start to…
Thoroughly great service from start to finish, key communication and friendly staff.
Very good value
Will definitely use again
March 20, 2024
Unprompted review
Reply from Airport Valet Parking and servicing
Thank you for your review, look forward to seeing you again
Very good experience
Easy to find car park. Quick collection. We did not wait to be collected. Van was waiting already for us. Fully recommend and for 100 % will use your service again :)
October 28, 2024
Unprompted review
Reply from Airport Valet Parking and servicing
Thank you can’t wait to see you again
Very polite staff
Very polite staff, quick and easy service to use and completely stress free too! Highly recommended.
May 16, 2024
Unprompted review
Reply from Airport Valet Parking and servicing
Just the way it’s meant to be thank you
We had an excellent experience with…
We had an excellent experience with this airport valet parking services , we had arrived a little bit late due to traffic and they were very patient waiting for us and as soon as we arrived we were parked up and transferred to the van and taken to the airport same with arrival it went very smoothly and we received our car back in one piece ( which was my worry at first but it was absolutely fine)
May 14, 2024
Unprompted review
Reply from Airport Valet Parking and servicing
Thank you for your review, your pride and joy is also ours, thank you for trusting us with it
Excellent customer service
Excellent customer service, very friendly, they even put a piece of paper on the mat so as not to dirty the floor, very impressed, 100% recommend, the car is safe.
Easy, punctual, just what you want from a car parking provider. We arrived at 2:30am where the driver was ready waiting to take us to the airport, take 15min away. And on the return, my flight is delayed for 1h10min but no problem at all, I call they when I'm in the same point where they drop me off and we only waited about 5 minutes to be collected. Will use again and for a good price!
October 26, 2024
Unprompted review
Reply from Airport Valet Parking and servicing
Thank you for your review glad you enjoyed the service
I have used AVPS twice now
I have used AVPS twice now.
Very friendly staff, secure parking. Great price. Would definitely recommend to anyone and will rebook on my next trip.
October 18, 2024
Unprompted review
Reply from Airport Valet Parking and servicing
Lovely looking forward in seeing you again
Staff not present on site
Not good enough as your staff was not present when we tried parking the vehicle
October 26, 2024
Unprompted review
Reply from Airport Valet Parking and servicing
Hi there, the only records we have of you was to arrive on a Saturday at end of May at 09:45 am when it was really busy and 3 or 4 members of stuff checking in customers I don’t see how there was no one to check you in could you please call 01293988134 and ask to speak to Paulo so I can get to the bottom of what happen here
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