Official Gatwick Airport Parking Reviews 

20,267
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 4,110 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease and convenience of the parking process, highlighting that it is straightforward and hassle-free from booking to arrival and departure. Many appreciate the close proximity of the parking to the terminals, with some options allowing for a short walk directly into departures, making the overall journey smooth and efficient. The service provided by the staff is frequently described as excellent, with helpful and courteous teams assisting customers. While many find the pricing reasonable, some people mention that costs can vary significantly and can be more expensive than other parking options, especially for overstays. A few customers also reported issues with signage, particularly when approaching the car park or finding bus stops, leading to confusion and sometimes incurring unexpected charges. Additionally, some experienced long waits for shuttle buses or encountered difficulties with the meet and greet service, affecting their return journey.

What people talk about most

Location

Customers consistently note positive experiences with location, highlighting its convenience and proximity to... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the ease of booking,... See more

Booking process

Consumers find the booking process to be positive, consistently describing it as easy, simple, and... See more

User experience

Customers had positive experiences with user experience, consistently describing it as easy, convenient, and... See more

Price

People report ambiguous experiences with price, with many finding it competitive and reasonable, especially... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I used the mid-stay parking and it honestly couldn’t have been easier. Booking online was really straightforward, the cost was very reasonable and there were clear signs to the car park. Parking itsel... See more

Company replied

Rated 5 out of 5 stars

I unexpectedly (and unavoidably - death in the family) stayed 48 hours after the period I’d booked (and was otherwise occupied to even think about it) but was very pleasantly surprised to be charged a... See more

Company replied

Rated 5 out of 5 stars

Highly convenient as within few minutes walk of departures. Hands-on valet service. Have used this facility at Gatwick’s South and North Terminal on many occasions and always been happy with the servi... See more

Company replied

Rated 5 out of 5 stars

This was a new experience. Arrive, park in a lane, remove luggage (Close to the transfer bus.), hand keys in, and throughout an excellent service from a helpful, courteous team to assist me.... See more

Company replied


Company details

  1. International Airport
  2. Parking Lot
  3. Public Parking Space
  4. Valet Parking Service

Written by the company

Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

20K reviews

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4.6

All reviews

(20,267)

3,887 reviews in the last 12 months

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Rated 5 out of 5 stars

A great experience again using the…

A great experience again using the valet parking at Gatwick. Second time I have used it and I would use again, so much less hassle than offsite airport parking and better peace of mind. I would also recommend to others who wanted to make sure their cars were safe and well looked after.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to book

Easy to book, easy to park. Buses in and out of terminal were good and ran regularly.

June 28, 2026
Unprompted review
Rated 1 out of 5 stars

How can any airport in any country…

How can any airport in any country justify £10.00 for 10 minutes? I have travelled the world and this is just ridiculous, I dropped my daughter off at Gatwick Airport I was there 4 MINUTES and got charged £10.00, where is the fairness in this, you only get ripped off In Britain.

July 11, 2026
Unprompted review
Rated 4 out of 5 stars

Good parking option, fast and secure

Easy to find, lots of pick up coaches which meant little wait time. You can keep your keys so the arrangement is more secure.
Only drawback was to change the car required a phone call and this took me about 20 minutes after having being cut off the first time with a 15 minute wait.

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience

I had an excellent experience
I required further assistance as I accidentally drive into the drop off point when searching for the carpark
I called and spoke to someone- who helped me & put me at ease immediately

Thankyou

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Perfection!

Simple, straightforward and good value parking.
Car hasn’t been used for taxi runs, it wasn’t stolen the fuel hadn’t gone!
There are many stories of dodgy valet parking but this was professional and very well organised and the car seems to have been well cared for.
Outrageously convenient! Leave the car and walk a few paces into the terminal.

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

So easy

So easy - pull into parking area - greeted by friendly staff - leave keys and walk for 3 or 4 mins and you are in the terminal. On return the process is just as slick. Great way to arrive by car.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

More than happy to park my car myself

More than happy to park my car myself. The car park is clouse to the terminal and frequent buses pick up and drop off.
My problem was missing the M23 signpost when leaving the carpark and having to go through another parking lot. Luckily I was allowed to drive through without any cost.

July 6, 2026
Unprompted review

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