Valet Parking - expensive but super convenient This is the third time we have used valet parking and it is a lot more expensive than the park and ride options but we love the convenience of it. The c... See more
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Review summary
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Excellent service from Valet parking at Gatwick North. Easy to book, directions perfect and very smooth handover once parked on arrival with helpful attendants. Once arrived back then again, ease of p... See more
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This is our go to parking choice for Gatwick, the information and guidance is clear. There has always been car plate recognition (to date) which has made it a seamless process. On only one occasion (... See more
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Perfect short stay (7 days) experience. I ungraded to have priority security, passport control etc and the whole experience was easy and stress free. I was able to park a couple of minutes walk from... See more
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Company details
Written by the company
Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.
Contact info
Horley, RH6 0NX, Gatwick, United Kingdom
- gatwickairport.com/parking
4.6
Excellent
20K reviews
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Very efficient and courteous drivers
Very efficient and courteous drivers
July 16, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Gina
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the drivers efficient and courteous, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Official Gatwick Airport Parking
Dear Rui Campos
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience and that you found it easy to park at Gatwick with good value for money also offered. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Valet Parking
Valet Parking - expensive but super convenient
This is the third time we have used valet parking and it is a lot more expensive than the park and ride options but we love the convenience of it. The car was waiting for us when we arrived back from holiday and keys were handed back with no hassle. The charge also covers the airport tariffs so there is nothing else to pay on exit of the car park.
July 17, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Rosie Jones
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experiences when using our Valet Parking car park and that you’ve found it to provide a convenient and reliable service, with your car ready and waiting for you upon your return. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Parking experience
Extremely easy to book and directions to parking very clear. Experience was let down by entrance barrier not recognising car number plate and hence the booking. So had to take ticket which meant exit likewise did not recognise booking and had to seek assistance to avoid being charged again.
July 20, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Chris Riley
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience and that and that you found our pre-booking process and travel directions easy to follow, we’ll ensure your feedback regarding the barrier recognition issues is shared with the relevant department. Thank you again for sharing your feedback with us and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Instructions clear and very easy to navigate,
Instructions clear and very easy to find, Still within the North Terminal Area, Better than Park and Ride as the closest, Cost was competitive and with offers being sent I take full advantage, Bus is so quick both ways and staff always helpful, I lost my ticket 🤔 but really helpful so I didn’t have meltdown, Always use now as it doesn’t trigger me, other parking around always stressed me out as directions and instructions blew my mind,
July 20, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Ange Channing
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and that you’ve found our travel directions and signage easy to follow, with competitive prices also offered, alongside assistance when needed by our helpful onsite staff. Thank you again for sharing your feedback with us and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Came back to a flat tyre and car not charged for 2 hours that I had paid for
Have used the Gatwick Valet parking service 3 times now, first 2 no problem at all, however the last time was far from smooth:
- Drop off all ok
- Collection was not:
1) On arrival back at the airport, my car app was telling me there was low pressure in tyre. On getting to my car the tyre was flat with a nail in it. I managed to pump it up and get to a garage to get it replaced, it was therefore obvious the car had been driven there by the driver from the parking space so was both dangerous and illegal.
2) On arrival at the reception my keys were not in the place the computer said they should be. I had to wait 5 minutes while the guy tried to locate them. There were 2 other people there who were also waiting for their keys and cars to be found.
3) I paid for 2 hours EV charging, the car had been put on charge 15 mins before my arrival, meaning I have been charged for something I didn't actually receive.
When it goes smoothly it is great, when it doesn't the experience is a nightmare.
July 17, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Mr Robert Owst
Thank you for taking the time to share your feedback.
We're sorry to learn of your experience with our Valet Parking Team.
We aim to provide the highest quality service and care to all our customers using our valet services and we're disappointed to hear of your recent experience.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.
Kind regards
Gatwick Customer Services
Gatwick Mid Stay Parking
Easy Access. Really Near to the Terminal.Four Days Secure parking. The price paid was more than reasonable.
July 17, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Jorge Ivan
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience when using our Mid Stay North car park and that you’ve found it to provide convenient access to the terminal building, alongside good value for money. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Ease and speed of arrival and collection
Easy to book on line. Price comparable with Taxi return fare. Easy access to Departures and Arrivals. Courteous and helpful staff.
July 8, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Chrissy
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience and that you’ve found it easy to pre-book parking at a competitive price, with our car park providing convenient terminal access and managed by our helpful onsite staff. Thank you again for sharing your feedback with us and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Official Gatwick Airport Parking
Dear Ed Booker
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and that you’ve found our car park to provide reliable and secure parking. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy parking facilities
Easy parking facilities
No leaving keys Excellent bus service 👍
July 17, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Patrick James McCarthy
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and that you’ve found it easy to use our parking facilities with a reliable shuttle bus service also provided. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
South terminal valet parking
South terminal valet parking, Convenient 2 minute walk to departure lounge, polite and reliable staff. Excellent service but very expensive for 1 week parking.
July 12, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Michael
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience when using our Valet Parking service and that you found the car park to provide convenient access to/from the terminal building, with our polite staff on hand to help. Thank you again for sharing your feedback with us and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
The cost of parking as opposed to a cab is better for where we live
The cost of parking as opposed to getting a cab is slightly cheaper and the thought of jumping in your car rather than wait for a cab to find you is a no brainer.
The only downside was as a newbie to parking at the airport we found clear instructions to be missing; received a lot of emails regarding extras like booking a lounge but nothing as straightforward as a basic map to show you to the area you should park in.At three o’clock in the morning trying to navigate where to go is fairly stressful, luckily we found a phone number and a helpful human who explained how to get to the far side of the parking area.The other bonus is the frequency of buses and plentiful well signed stops. You are dropped off at the airport and collected on the way back just as efficiently.
Now we know the drill, next time will be easy?!
July 6, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Tony and Deb
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick and that you found our car park to be competitively priced, with a reliable shuttle bus service provided to/from the terminal building, please rest assured we’ll share your feedback regarding our online and pre-booking directions with the relevant department. Thank you again for sharing your feedback with us and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Really easy parking.
Really easy parking and helpfull staff, use this parking now everytime im off out the country.
July 9, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear John Sedge
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience and that you’ve found it east to park at Gatwick with our friendly staff on hand to help when needed. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Wet well signposted and organised
Wet well signposted and organised. Staff very friendly and polite
July 18, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Customer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and that you found our car park to be well signposted, with our friendly staff on hand to help. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Very easy will use every time I go away…
Very easy will use every time I go away from now on
July 12, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Mark Barber
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and that you found it so easy to use our parking services. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to use and navigate.
June 12, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Patricia
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and that you’ve found our car park easy to use and navigate using our onsite signage. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Good parking place Good prices bu easy…
Good parking place Good prices bu easy to get lost due to lack of clear direction signs...if you missed the first sign you are lost
July 15, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Andrei Zaharia
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick and that you found our car park to offer competitive prices, please rest assured we’ll share your feedback regarding our onsite signage with the relevant department. Thank you again for sharing your feedback with us and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Convenient and seamless.
July 12, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Customer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and that you’ve found our car park to provide a convenient and seamless service. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Great Customer Support Service
There was confusion over exit times on booking form and this was resolved by a very friendlyand efficient person on customer services. Thank you Matt.
July 23, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Christopher Crook
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience and that Matt provided friendly support in ensuring your booking times were addressed efficiently when recently calling our CS Team. We’ll ensure your kind words are shared with the relevant manager.
Kind regards
Gatwick Customer Services
Booking is easy
Booking is easy. Finding the car park and spaces is easy. The walk to the departure area is short.
October 20, 2025
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Alison Flynn
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience and that you’ve found it easy to pre-book parking online, with clear signage, plenty of parking spaces and convenient terminal access also being provided. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
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