Long stay parking at Gatwick Good quick shuttle bus availability Safe well lit parking spaces Considerate driver who went around the car park twice at 3am! Reasonably priced. No damage to veh... See more
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Review summary
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Quite simply the easiest and most convenient parking experience we've ever had. Straight into terminal via covered walkway, up in lift turn left and you're at Security. Coming back, the same, throug... See more
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Needed 4 days parking at Gatwick North. Explored various options off site but found mid stay competitive value. Simple online booking process, excellent post booking information and messages and sim... See more
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Thank you for requesting feedback regarding my recent stay at the North Terminal Long Term Car Park. Overall, everything went very smoothly. The bus transfer service in particular was excellent—t... See more
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Company details
Written by the company
Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.
Contact info
Horley, RH6 0NX, Gatwick, United Kingdom
- gatwickairport.com/parking
4.6
Excellent
21K reviews
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Worth the peace of mind going with the…
Worth the peace of mind going with the airport parking. Parking is intuitive experience. Didn't get a step by step explanation before hand. Appreciated the adult experience and it was easy.
October 8, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Stephen
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking provided peace of mind and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
North Terminal parking: an absolute shambles
I prepaid £97 for Short Stay North, expecting a straightforward start and finish to my holiday. Instead, I got confusing signage, a failed booking system and days of unnecessary worry.
On arrival, my correct number plate appeared on the barrier screen, but the system failed to recognise my prepaid booking. I called for assistance and was told to take a ticket. Gatwick has since confirmed that its system read my registration correctly but failed to link it to the booking.
I then had to make calls from Portugal and spent my holiday worrying about being charged again when I returned. On exit, I had to call for assistance AGAIN, explain everything and give my name before they opened the barrier.
The signage was APPALLING. I initially entered a car park displaying “Short Stay Premium”, leaving me unsure whether my standard booking was valid there. After circulating, I eventually moved to Car Park 6.
Returning late at night was just as confusing. Signs directed me towards Short Stay and across the road, then I couldn’t find clear continuation signage identifying the entrance. Instead, I saw “Valet”. How difficult is it to put up a clear sign saying “Car Park 6 — Short Stay entrance”?
To top it off, on my first afternoon in Portugal I received an AutoPay failure email for a separate £10 drop-off charge. I was there to use prepaid parking. I paid because I didn’t want escalating charges hanging over my holiday. That refund request remains unresolved. A £10 minimum drop-off fee is ridiculous enough; receiving this demand while away made an already stressful experience worse.
Gatwick apologised but declined my request for £50, saying I had used the parking for its intended purpose. That misses the point completely: I paid for convenience and got hassle, uncertainty and holiday stress.
In my experience, South Terminal feels like a different airport. North Terminal parking needs a serious review of its signage, booking system and customer service. Thoroughly disappointing.
October 1, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear MattS
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear your booking was not recognised on entry to the car park when using our Short Stay North car park.
All of our entry barriers are expected to recognised your vehicle registration and link to your pre booking. We’re sorry this hasn’t been what you’ve experienced and for the worry this caused while you were away.
I'm also sorry to hear you found our signage directing customers towards the car park to be appalling.
We recognise signage is important for all customers trying to reach our Short Stay car park and the signs we display need to be clear so customers can know where they need to go, and how to get there. We’re sorry to hear the signage hasn’t been clear during your recent visit to Gatwick and for the impact this has had on your journey.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.
Kind regards
Gatwick Customer Services
Parking made easy
Easy parking! Car was in the same place then when I left !
Good performance!
October 2, 2026
Reply from Official Gatwick Airport Parking
Dear Andreas
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Parking at Gatwick Airport is always…
Parking at Gatwick Airport is always easy and if you book in advance good value and gives a sense of security. Always had a very smooth experience
October 1, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Philip
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book, good value when booking in advance and secure, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
I have used the Gatwick holiday parking…
I have used the Gatwick holiday parking a couple of times is good and convenient a good alternative to a tax given the duration of your stay
October 8, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Anglian Customer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the Gatwick Holiday Parking car park convenient and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Surprisingly Competitive
Surprisingly the cost of using the Gatwick short term parking was more competitive than my usual supplier. Being only a short walk from the terminal made things so easy, both for departure and more especially arrival
October 8, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Barry
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the Short Stay car park competitively priced and only a short walk to the terminal, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Have used many times and is convenient…
Have used many times and is convenient for us.I like the peace of mind with your car keys with you.We use South long stay whether flying from South or North Terminal as your not always aware which you are flying from or arriving into and its only a shuttle away for either.Prices are creeping up but what isn't these days.i just feel reassured my wonderful fifteen year old Focus is there waiting to greet us.
September 30, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Paul
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking convenient and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Very easy to book and confirmation…
Very easy to book and confirmation received immediately. Once at the car park it’s very easy to get to the terminal with minimum effort. Excellent have used before and will use again
September 28, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Lizzie
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book and easy to get to the terminal, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Always easy to park and clear…
Always easy to park and clear instructions I have used it many times.
September 27, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Bijan
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding it easy to park with clear instructions and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Very easy and efficient
October 8, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Donald
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and efficient, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Great service
Great service, quick and easy to use. Reception staff are extremely helpful
October 9, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Consumer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the service quick and easy with helpful staff and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
No hassle and easy booking.
October 11, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear David
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book and no hassle, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Very efficient and simple and car there…
Very efficient and simple and car there on return. Kept off site but in a secure location.
October 7, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Richard
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking efficient, simple and secure, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to book at a reasonable cost
Easy to book at a reasonable cost, easy to find with good directions to open parking area along with regular buses to the terminal.
September 23, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Gillian
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book, easy to find, a reasonable cost and with regular buses, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy location for terminal as only 5…
Easy location for terminal as only 5 min walk. Just one issue was only one member of staff when checking car in so customers were waiting around. Plus you need a £1 coin for trolleys for luggage.
September 27, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Murray
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick due to the easy location for the terminal and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Competitively priced parking within a few minutes walk from the terminal.
Car park is easy to find and the price was competitive. It's great to be able to park in the short stay when your flights are very late as it saves the wait for the bus. Also. pretty much all under cover.
I would like to see some sort of information about how many parking spaces are available in each car park on entry.
October 3, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Karen
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking competitively priced and easy to find, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Booked parking in advance on arrival…
Booked parking in advance on arrival barrier did not open,contacted reception at first could not find booking after a while they found my booking,said he would update records for my return only to have same problem when exiting,first time this as happened,I would definitely use official Gatwick parking again
October 8, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Mark
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear the entry barrier did not recognise your booking when using our car park recently.
All of our entry cameras are expected to recognise your vehicle and link with your booking when entering the car park. We’re sorry this hasn’t been what you’ve experienced and for any delay this caused to your arrival.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.
Kind regards
Gatwick Customer Services
Very easy to find being just off the main road
Very easy to find being just off the main road. Spacious and easy to manoeuvre. Pleasant staff. Good to know my car is parked close by in a secure location. We used the electric charging facility which was quite good value and convenient. Always use valet parking as it’s so close to arrivals
October 8, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Snakey
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to find and spacious with pleasant staff, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Very easy to navigate
Very easy to navigate, very helpful and had no problems. Thankyou
October 11, 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear David
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to navigate and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Official Gatwick Airport Parking
Dear Carol
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and only a short walk to the terminal, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
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