Official Gatwick Airport Parking Reviews 

20,444
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 4,096 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the convenient location, often highlighting its proximity to the terminal which makes the overall journey stress-free. The service is frequently described as excellent, reliable, and safe, contributing to a seamless user experience. People also find the booking process straightforward, with clear information provided. However, some customers also noted that the cost can be quite high, with some finding it expensive compared to alternatives or encountering unexpected surcharges for changes or delays. Additionally, a few people mentioned issues with unclear signage or navigation, sometimes leading to confusion upon arrival or unexpected charges.

What people talk about most

Location

Consumers find location to be positive, with many reviewers highlighting the convenience and proximity to the... See more

Service

Users describe positive interactions with service, highlighting its efficiency and convenience. Customers... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the convenience and ease... See more

Booking process

Clients share positive opinions on the booking process, with many reviewers finding it extremely easy to book... See more

Price

People report ambiguous experiences with price, with many reviewers finding the costs to be very expensive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Valet Parking - expensive but super convenient This is the third time we have used valet parking and it is a lot more expensive than the park and ride options but we love the convenience of it. The c... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Valet parking at Gatwick North. Easy to book, directions perfect and very smooth handover once parked on arrival with helpful attendants. Once arrived back then again, ease of p... See more

Company replied

Rated 5 out of 5 stars

This is our go to parking choice for Gatwick, the information and guidance is clear. There has always been car plate recognition (to date) which has made it a seamless process. On only one occasion (... See more

Company replied

Rated 5 out of 5 stars

Perfect short stay (7 days) experience. I ungraded to have priority security, passport control etc and the whole experience was easy and stress free. I was able to park a couple of minutes walk from... See more

Company replied


Company details

  1. International Airport
  2. Parking Lot
  3. Public Parking Space
  4. Valet Parking Service

Written by the company

Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

20K reviews

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4.6

All reviews

(20,444)

4,077 reviews in the last 12 months

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Rated 5 out of 5 stars

The Gatwick Airport parking is so easy…

The Gatwick Airport parking is so easy to do .the staff on arrival are good and when you get back from you holiday the car is always ready and waiting for you.I would definitely recommend it to anyone who wants to just park and go.

July 6, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Customer

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience and that you’ve found it so easy to park at Gatwick, with our friendly onsite staff ensuring your vehicle is ready and waiting for you upon your return. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Nice and close to the airport!

Nice and close to the airport, plenty of shuttle buses, very easy to book and also to navigate on the day.

July 17, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Jane

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and that you’ve found our car park to provide a regular shuttle bus service, with an easy-to-follow pre-booking process. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

This is our go to parking choice for…

This is our go to parking choice for Gatwick, the information and guidance is clear. There has always been car plate recognition (to date) which has made it a seamless process. On only one occasion (over new year) did we have to drive up and down the levels in search of a space. But it was offset with the short walk into the airport.

July 8, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Customer

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and that you’ve found our parking info and guidance to be clear and helpful, with our ANPR systems ensuring a seamless entry/exit process. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Good Value

Clear information, fair price, polite staff

July 15, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Jane Wallace

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience and that you found our website to provide clear information and good value for money, with our onsite staff providing a warm welcome. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

If it wasn't for my reserved parking

If it wasn't for my reserved parking, that was so close to departures (and arrivals), I would have definitely missed my flight, due to our road network being shut overnight for repairs

July 15, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Matthew Sillifant

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and that pre-booking with us online ensured you were able to make your flight successfully. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Such an easy process

Such an easy process. Gatwick London official car parking every time for me.

July 8, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Jacqui

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and that you found parking with us to be so easy. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Good service

Good service

July 17, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Ajithshelton Geekiyanage Fernando

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Everything was brilliant

Everything was brilliant. Simple, quick and comfortable

July 13, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Алексей Овчаренко

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and that you found our car park to be quick and simple to use. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Much easier to access this year as all…

Much easier to access this year as all done with cameras. Last year I had to scan a ticket in order to enter the Premium level. There is always available space so no stress.

July 11, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Dinah Bowles

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and that you found it easy to access our car park and find an available space. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

very easy experience

very easy experience

July 20, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Warren Edwards

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and that you found it easy to use our parking services. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 4 out of 5 stars

Mr Henry

Was all good , maybe harder to find parking spot, but all was fine

July 17, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Henrikas Maciulis

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your overall positive experience at Gatwick and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Very friendly and professional service…

Very friendly and professional service provided by all staff. Car park location afforded a quick trouble free transit into the airport which is vital as my spouse has mobility problems and uses a wheelchair.

June 16, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Michael Coulson

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and that you’ve our car park to provide convenient access to the terminal building, with our friendly onsite staff providing a professional parking service. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 4 out of 5 stars

Great for access to the airport

Great for access to the airport. Value for original parking good but addition cost for extra day parking (through travel delay) expensive

July 17, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Estelle Beaumont

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your overall positive experience at Gatwick and that you’ve found our car park to provide convenient access to the terminal building, and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Easy booking

Easy booking, good information and directions. Didn't wait long for the bus both ways overall everything went smoothly and good value for money.

July 2, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Steve Webster

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience and that you’ve found it easy to pre-book parking online, with helpful parking information, good value for money and a prompt shuttle bus service also provided. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Easier that other meet & Greet…

Easier that other meet & Greet companies I've used in the past and more competitive

July 16, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Bill

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experiences at Gatwick and that you’ve found our parking services to easy to use, with competitive pricing also offered. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Good drop-off and collection

The drop-off and collection process was straightforward and stress free. We had booked at The Hilton as our flight was very early and being able to just walk through was very convenient. My only quibble is with the cost which is very high and it would be helpful if a joint hotel/parking could be made available at a lower overall cost.

July 16, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Martin

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and that you’ve found parking with us to be so straightforward, with convenient terminal access also provided, please rest assured we’ll share your feedback regarding our parking pricing with the relevant department. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Super easy to get in

Super easy to get in
Bus connection run often and easy to access from the terminal

July 18, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Nathalie Devies

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and that you’ve found it easy to gain access to our car park, with a convenient and reliable shuttle bus service also provided. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 4 out of 5 stars

mostly fine

mostly fine, but could do with an option to add to apple wallet

July 20, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Justin Raza

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive overall experience at Gatwick and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Easy entry and easy exit to the car…

Easy entry and easy exit to the car park and easy walk to the terminal

July 3, 2026
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Robin Quartermain

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and that you’ve found it easy to enter and exit our car park, with convenient access to the terminal building also provided. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Great from start to finish

Easy to book, seamless drop off and pick up and the reassurance that your car is safe.

July 6, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Angela Strange

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience and that you’ve found it easy to pre-book parking, with a seamless drop-off/pick-up service also provided. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

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