Official Gatwick Airport Parking Reviews 

21,419
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 4,084 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the simple online booking process and mention that the efficient shuttle bus transfers make traveling with luggage very easy. Consumers find the convenient location very helpful, noting that short walks directly to the terminal save a lot of time and hassle. However, some people mentioned that shuttle buses can get extremely overcrowded and full during busy peak periods, causing unnecessary waiting times and frustration. Reviewers also noted that parking can feel relatively expensive overall, and unexpected extra charges or overstay fees can add up quickly for travelers.

What people talk about most

Location

Users describe ambiguous interactions with location, noting that while the site is very convenient for the... See more

User experience

People report positive experiences with user experience, highlighting seamless booking, efficient entry... See more

Booking process

Reviewers highlight positive aspects of booking process, noting that the website is simple to navigate and... See more

Price

Reviewers mention ambiguous feedback about price, with many customers appreciating the fair rates, reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Long stay parking at Gatwick Good quick shuttle bus availability Safe well lit parking spaces Considerate driver who went around the car park twice at 3am! Reasonably priced. No damage to veh... See more

Company replied

Rated 5 out of 5 stars

Quite simply the easiest and most convenient parking experience we've ever had. Straight into terminal via covered walkway, up in lift turn left and you're at Security. Coming back, the same, throug... See more

Company replied

Rated 5 out of 5 stars

Needed 4 days parking at Gatwick North. Explored various options off site but found mid stay competitive value. Simple online booking process, excellent post booking information and messages and sim... See more

Company replied

Rated 5 out of 5 stars

​Thank you for requesting feedback regarding my recent stay at the North Terminal Long Term Car Park. ​Overall, everything went very smoothly. The bus transfer service in particular was excellent—t... See more

Company replied


Company details

  1. International Airport
  2. also in
  3. Parking Lot
  4. Public Parking Space
  5. Valet Parking Service

Written by the company

Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

21K reviews

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4.6

All reviews

(21,419)

3,865 reviews in the last 12 months

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Rated 5 out of 5 stars

Convenient Valet parking

Quick and easy booking and drop off and pick up with the valet service.

October 5, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Resh

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the Valet parking service was quick and easy to book, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Gatwick's Long Stay South car parking…

Gatwick's Long Stay South car parking is excellent value and really convenient, and easy to get to. You just arrive, park in a space, keep your keys and hop on one of the very regular transfer busses which take only a few minutes to arrive at the airport. If I had to make any suggestions, a marshall or at least better signage just after the entry booms to guide you to the correct zone would have helped especially when the parking zone is immediately after the booms, this resulted in us overshooting and driving past. Unfortunately you can't turn around and go back so we needed to go out the main exit and come in again...so watch out for that. No issues leaving the car park after returning from holiday, car was as we left it, and even when our flight was delayed we were not charged any extra. All in all a very good parking experience and I would recommend Gatwick Long Stay South parking.

October 6, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Gary

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the Long Stay South car park was excellent value and convenient, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Quick with no wasted time

Quick with no wasted time. Easy to arrange, easy to park, easy to leave. Job done.

September 30, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Georgina

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to arrange, easy to park and easy to leave, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 4 out of 5 stars

Very easy & close to Terminals

Very easy & close to Terminals

September 26, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Crouchy

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and close to the terminals, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

North Long Stay

Very easy to locate, good access to the North Long Stay. Buses every 15 mins. Easy to book too.

October 5, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Jason

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the Long Stay North car park easy to locate with good access and that it was easy to book, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Great experience easy drop off and car…

Great experience easy drop off and car ready on collection

September 28, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear C White

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to being easy to drop off your vehicle and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 3 out of 5 stars

Too many offers screens during the…

Too many offers screens during the booking process. I know what I want, don't try to sell me more.

October 9, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Paul

Thank you for taking the time to share your feedback regarding your recent experience with us.

We aim to offer those services and discounts we believe will be of interest to our customers, including those offered by our airport partners, and we’re disappointed to hear your experience hasn’t been positive in this instance.

Please rest assured your feedback will be taken on board and shared with our Management Team.

Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

I am 74 and have been travelling to…

I am 74 and have been travelling to airports with and without my car , parking at Gatwick official parking was the easiest of all , I was secptical that it was going to be an easy parking , but to my amazement , i arrived and the barrier opened and I went to the level that i thought was the best with plenty of space and when I came back , and got my car and drove to the barrier , it opened and left , there were not tickets or people to bother you , bit more expensive , but it was worth it , much better than valet parking or other forms of parking

October 5, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Kamran

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking was easy to use on entry and exit, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 4 out of 5 stars

Mid Stay South Terminal,easy to follow…

Mid Stay South Terminal,easy to follow directions

October 5, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Christopher

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding Directions to the Mid Stay South car park easy to follow and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

So easy to park the car in the past we…

So easy to park the car in the past we have used off airport parking, but will not be using off airport parking again.Valet parking is so easily, Park the car and a 2 or 3 minutes to departure Good Start to the holiday

September 22, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Michael

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding parking in the Valet parking car park was easy and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Parking at Gatwick has become part of…

Parking at Gatwick has become part of the holiday experience, parking is easy in long stay and the short bus ride to the airport and saying good morning to fellow holiday travellers is fun and enjoyable 😎👍👍

September 21, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Mick

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding parking in the Long Stay car park was easy with a short bus ride to the terminal and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 4 out of 5 stars

It is so easy to park in the short stay…

It is so easy to park in the short stay parking you drive to the allotted carpark and follow the signs
Park and go.
It is no too bad a walk to the terminal building.
We had a bit of a hick up on return. We were delayed by over 3 hrs
So we're not sure if we would have an over charge. On leaving the car par the barrier lifted straight away but when we tried to leave the airport we had a £437 charge.
I pressed the assistance button and it responded straight away.
Realised it was a mistake and we left.
It took no time at all really.
So all was good in the end.

October 1, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Susan

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your overall positive experience at Gatwick due to finding the parking process was easy and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

It’s works a very smooth process no…

It’s works a very smooth process no issues

September 21, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Cliff

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the process smooth and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 4 out of 5 stars

The best part about mix stay car park…

The best part about mix stay car park is that it is walking distance to check-in but not as close as the short stay and nearly as expensive, also it is not well signposted on the approach to the North Terminal

September 19, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Jeffery

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your overall positive experience at Gatwick due to finding the Mid Stay car park was within walking distance of the terminal and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Easy to book parking online

Easy to book parking online. Buses regular and easy to enter and exiting too

October 4, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Jill

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book with regular buses and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Seemless and efficient parking system

Seemless and efficient parking system. Busy location proves its uage but still easy to find parking space. Only negitive comment is signage to find exit very vague could benefit from better signage but otherwise perfect.

September 25, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Jeff

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking seamless and efficient, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Good value and easy to use

Good value and easy to use. No messing around!

October 2, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Paul

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking good value and easy to use, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 3 out of 5 stars

The return bus experience was awful

The bells on the bus did not work so despite shouting to the driver he carried on driving - I ended up having to walk from car park A to car park D.

October 4, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Mr Wood

Thank you for taking the time to share your feedback regarding your recent experience with us.

I'm sorry to hear the driver did not stop in the correct zone when recently using our car park bus service.

We would expect the bell to work and the driver to stop at the requested stop and we are sorry for any inconvenience this may have caused.

Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Absolute ease

Absolute ease, car dropped off to staff within a minute of arrival at airport parking and car then ready for collection on return, fautless!!!

October 4, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Jonathan

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and faultless, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Great service and option for easy travel

October 8, 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Ian

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the service great due and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

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