Was really disappointed with their customer service who ignored me even though I made several attempts to contact them through different channels regarding my order. Based on my experience i won't... See more
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The meal was absolutely delicious! My only comments would be that the faux gras should have come with toasted bread Or crackers instead of having to provide them yourself and the pudding needed a crea... See more
I bought a voucher for a three course meal champagne and wine when they were not plant based. I now want my money back because I am not a huge vegetable fan and my husband dislikes vegetables. They... See more
I was really looking forward to trying Gauthier at Home, but nearly everything in the box was a great disappointment and I would say it ruined my weekend having to eat this food over 2 days when I c... See more
Company details
Written by the company
Plant-based meal kits from award-winning vegan chef Alexis Gauthier, delivered nationwide direct from Soho, London
Contact info
21 Romilly Street, W1D 5AF, London, United Kingdom
- 02074943111
- customerservice@gauthierhome.co.uk
- gauthierhome.co.uk
No history of asking for reviews
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Fantastic food
Fantastic food! This was such a treat, it felt like we’d had a night out! Will definitely order again.
Almost everything was perfect
Almost everything was perfect. The order arrived on time, as advertised. We are new to veganism, so still getting our heads round some of the flavours/textures, and the cauliflower veloute was a step too far for us. However, the rest was delicious.
Just OK
It was just OK so I wouldn’t have the experience again. We found the veloute very unpalatable and couldn’t eat it and for the price I would expect a bit more than stewed apples with a bit of calvados for dessert.
Amazing food for a very reasonable…
Amazing food for a very reasonable price. We have eaten at the Gauthier restaurant in person and this certainly lived up to the very high standards they set there. From now on a monthly treat. To put things in perspective we had a very average Thai meal from a local restaurant that was only £5 less and this is in a different league
Inspired, delicious and memorable!
The meal was absolutely delicious! My only comments would be that the faux gras should have come with toasted bread Or crackers instead of having to provide them yourself and the pudding needed a creamy element. Otherwise gorgeous and do much appreciated during these extraordinary times. The madras was divine. Well done team, great way to keep your business alive and get incredible vegan food to the masses. Thank you 💚💚💚
Goods arrived on time and well packed
Goods arrived on time and well packed. Instructions were included. Very happy with the lovely meal and I didn’t expect a bottle of wine so that was an added bonus.
Birthday treat
Wanted to treat my son on his birthday. He is vegan and as we’re in lockdown thought your vegan box would be a great present. It did not disappoint. The food was amazing, so full of flavour. The box arrived at the time stated and the packaging is recyclable. The instructions were easy to follow and there was plenty for the 4 of us. Well worth every penny. Can’t wait until lockdown is ended and we can come down and have a meal in your restaurant.
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