Ordered directly from them, and the returns process is manual. You need to send to an address and include your own letter in the parcel. There's no returns form or anything to print. I returned my ord... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
As the wheels on my Office Chair were literally disintegrating I purchased a set of their replacement Office Chair Castors. They were very easy to install and they make a HUGE difference. I would or... See more
GBL Casters In one word CRAP, again Chinese quality is terrible. The bearing is loose and has to much Free play on each caster all 4 is identical in substandard manufactured products made i... See more
Generally good castors and service at a competitive price. My first order got a little mixed-up, but was easily rectified. The images of the products on-line are Computer Generated Images, and... See more
Company details
Information provided by various external sources
Retailer of Premium Castor wheels for furniture. Your one stop shop for High Quality Castors for your DIY needs or your furniture at home, office or garage.
Contact info
Unit 2076, Ripple Rd, IG11 0TT, Barking, United Kingdom
- 02085993222
- sales@gblcastors.co.uk
- gblcastors.co.uk
3.0
Average
103 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really good quality and reasonable price
February 9, 2021
All fine thank you
January 25, 2021
Given delivery circumstances were out…
Given delivery circumstances were out of their control, customer service was excellent in keeping me up to date as to what the issue with delivery was.
In regards to the quality of the product I would have to say that the powder coating/painting of the product let it down a little, as certain parts the coat was thicker than on other parts. Given that this was not noticeable when castors were fitted, if I was going for a high end finish to the project this would have been more of a concern. Overall this is a great product for the value.
January 15, 2021
Great service and reasonable prices
Great service and a very reasonable price. Replacing the old castors with these was very easy and took less than 2 minutes. These castors are perfect for use on wooden floors and carpeted floors which is what I needed, thank you .
January 15, 2021
Great wheels worked with the girls…
Great wheels worked with the girls under bed storage.
Thanks would buy again
January 10, 2021
Great service despite covid challenges
Great customer service, initially Royal Mail had issues with delivery, so Tim sorted it
January 9, 2021
Great communication and product.
December 30, 2020
Found website very informative
Found website very informative, I purchased 8 x bench type caster wheels with foot lift ,I'm in process of designing some kind of lift to transport heavy turnstiles from one area to another I'll send photos when they are done
December 28, 2020
Good product, decent price, delivered on time
Product was as described, at a fair price, and came when they said. Excellent service.
December 27, 2020
Unprompted review
Our casters arrived in good time and i…
Our casters arrived in good time and i was very happy with such a friendly, personal service.
Thank you.
December 26, 2020
Fast delivery!
December 22, 2020
Trustworthy business.
December 19, 2020
Excellent company
Would deal with them again, excellent service and quality goods. Speedy delivery.
December 16, 2020
Came pretty fast and quality was good…
Came pretty fast and quality was good for the money
December 16, 2020
The castors are great
The castors are great, well made and very strong. The delivery experience left much to be desired though. The Royal mail 48 service took almost two weeks to deliver.
December 13, 2020
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.