Ordered directly from them, and the returns process is manual. You need to send to an address and include your own letter in the parcel. There's no returns form or anything to print. I returned my ord... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
As the wheels on my Office Chair were literally disintegrating I purchased a set of their replacement Office Chair Castors. They were very easy to install and they make a HUGE difference. I would or... See more
GBL Casters In one word CRAP, again Chinese quality is terrible. The bearing is loose and has to much Free play on each caster all 4 is identical in substandard manufactured products made i... See more
Generally good castors and service at a competitive price. My first order got a little mixed-up, but was easily rectified. The images of the products on-line are Computer Generated Images, and... See more
Company details
Information provided by various external sources
Retailer of Premium Castor wheels for furniture. Your one stop shop for High Quality Castors for your DIY needs or your furniture at home, office or garage.
Contact info
Unit 2076, Ripple Rd, IG11 0TT, Barking, United Kingdom
- 02085993222
- sales@gblcastors.co.uk
- gblcastors.co.uk
3.0
Average
103 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service & product
December 9, 2020
Still not arrived after 8 days and…
Still not arrived after 8 days and can’t track order
December 8, 2020
Workshop
Was looking for casters for a workshop table. Wide rang, great value, and dispatched quickly, post free.
December 6, 2020
Great product with good service
December 5, 2020
Sturdy castors with easy to use locking…
Sturdy castors with easy to use locking device. Needed small but sturdy to go under kids bed posts to be able to move it easier! Fantastic purchase!
December 2, 2020
Generally good castors and service.
Generally good castors and service at a competitive price.
My first order got a little mixed-up, but was easily rectified.
The images of the products on-line are Computer Generated Images, and give the impression of extremely high-quality and well finished products, when in fact they are just pretty normal when they turn up in the box.
Altogether a great product and service. I'll be using them again and have recommended them to other people.
November 28, 2020
Well made product
Well made product, good information provided - perfect for the need I had
November 24, 2020
I bought 2 more sets of these excellent…
I bought 2 more sets of these excellent casters
November 15, 2020
Excellent service
Excellent service, arrived within 48 hours, castors work a treat and unlike some suppliers come with sturdy screws for easy fitting
November 9, 2020
Fantastic casters
Fantastic casters - going to buy another set for our other sofa. Don't know how they can make them for such a low price !
November 4, 2020
Quick delivery
Quick delivery, good communication regarding dispatch of item and an email thanking me for my order. Good product and ideal for my situation, will be using this site again in the future.
November 3, 2020
Not a lot to say really
Not a lot to say really. Saw a product I liked, paid the fee and received the item. All as described and delivered in good time.
Would use this company again without hesitation.
October 30, 2020
25mm castors
Very good service and excellent product l would definitely order again a five star product
October 26, 2020
Fast and help full service.
October 26, 2020
Amazing customer service
Ordered some casters from AmaZon however the delivery was returned as the had an issue with the deliver.
As I urgently needed the castors I rang GBL and, even though the post had gone they did a special next day delivery order to guarantee I got the casters in time .
AmaIng customer service and would definitely recommend this company
casters were great as well :)
Thanks
October 21, 2020
Perfect for what I needed
Arrived quickly, very securely packaged. Castors are good quality and fitted perfectly for the job I needed them for.
October 19, 2020
Ideal for my requirements
Ideal for my requirements, used on a platform for my bench router. Just the job.
October 16, 2020
Great service & product
October 5, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.