Gadget Centre Reviews 1,255

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that items often arrive looking and performing like new, even when reconditioned. Many found the ordering process straightforward and appreciated the ability to customize specifications, leading to products that perfectly met their needs. The value for money, especially when compared to new items, is frequently highlighted, alongside efficient delivery services and good communication throughout the process. However, some customers also noted occasional issues with delivery times, which sometimes extended beyond initial expectations. A few people experienced minor cosmetic imperfections, such as tiny scratches, or received products with older specifications than anticipated. There were also isolated reports of issues with accessories or, in rare cases, significant product malfunctions, though these were often resolved by the company.

What people talk about most

Product

People report positive experiences with product. Customers are highly satisfied with their refurbished... See more

Quality

Users describe positive interactions with quality. Many customers are delighted with their refurbished... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising the ease of ordering, prompt... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and... See more

Price

Reviewers highlight positive aspects of price, consistently expressing satisfaction with the value received.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a laptop as my old Dell could not be upgraded to current OS. I found it easy to order and built to my spec from initial order to delivery no problems and prompt updates. When delivered the cond... See more

Rated 5 out of 5 stars

Bought a laptop for domestic, everyday, light use to replace my 6 years old Dell. Same spec machine was 2 to 4 times the price if bought new from Currys. Delivered as expected within 5 days and go... See more

Rated 5 out of 5 stars

Taken a chance with the deal thinking it's too good to be true but decided to have a punt as Windows 10 had put me down the cul de sac so my lap top was really of no use.Gadjet Center have got me on t... See more

Rated 5 out of 5 stars

I got to choose exactly what I needed from my laptop, and was then sent a brilliantly performing laptop that looks like new. Following a really bad experience with Back Market, I was so glad I came a... See more


Company details

  1. Computer Store

Written by the company

Affordable laptops, computers and phones! All with inclusive warranty! High-end electronics, at low prices. Looking for a powerful laptop with top performance? Try our "Build your own" laptop service!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 4% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Thank you Trust Pilot

Thank you Trust Pilot. I was toying with the idea of buying from Gadget Centre but when I saw the poor customer follow up I decided not to purchase.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Everything exactly as described in the…

Everything exactly as described in the advertising! (That's pretty rare these days). Just one tiny point, I had to enable Secure Boot myself as this had not been done. I would certainly buy another device from Gadget Centre! :)

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Bought a laptop as my old Dell could…

Bought a laptop as my old Dell could not be upgraded to current OS. I found it easy to order and built to my spec from initial order to delivery no problems and prompt updates. When delivered the condition was nearly new and the start up time and speed as described . I would recommend this company .

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Refurbished laptop

Seeing Gadget Centres advert on Facebook, I was interested, but a little sceptical that it may be ‘too good to be true’ due to the number of fake ads on social media.

Having read the reviews on Trustpilot, I decided to place my order. I have to say, I couldn’t be happier with my laptop. It was built to the spec I chose, and was delivered on time.

The laptop has been professionally refurbished, including the case, which looks like new.

I would definitely recommend Gadget Centre.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful laptop

I got to choose exactly what I needed from my laptop, and was then sent a brilliantly performing laptop that looks like new.
Following a really bad experience with Back Market, I was so glad I came across this excellent company.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent laptop quickly delivered

Very quick delivery, within 4 days. After years struggling with an aging laptop, it's a delight to have a good-as-new machine that starts up almost instantly, seems to do everything required, and looks good.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

My order was dealt with quickly

My order was dealt with quickly, with good communication. It arrived within 4 days. All was as advertised, I am very pleased and would use Gadget Centre again - in fact I am ordering another one when I have topped up my piggy bank 😁

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Top Tier Laptop and service

I recently purchased a reconditioned Dell Latitude 7400 laptop from Gadget Centre, and I have to say, it has exceeded all expectations.

From the moment I started using it, the performance has been outstanding. With 32GB of RAM and an Intel Core i7-8665U processor, the laptop is incredibly fast and handles everything I throw at it with ease. The 2TB of storage provides more than enough space, and the overall system runs smoothly and efficiently.

One of the standout features for me is how compact and lightweight the device is. It’s easy to carry around, making it perfect for both work and everyday use. Despite its size, it delivers powerful performance without compromise.

Another major plus is that it came with Windows 11 pre-installed and thoughtfully de-bloated. This means there’s no unnecessary software slowing things down—just a clean, streamlined system focused on what actually matters. It’s clear that care was taken to optimise the user experience before delivery.

Considering I paid around £720 which also includes a 3 year warranty, the value for money is exceptional. To get similar specifications in a brand-new laptop, you would easily be looking at £1,500 or more. This makes the purchase not only satisfying in terms of performance but also a very smart financial decision.

Overall, this is the best laptop I’ve owned to date. I’m extremely happy with my purchase and highly recommend Gadget Centre to anyone looking for high-quality reconditioned laptops at great value.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

Laptop from GC

Ir received my laptop and i was surprised it's very fast same like brand new I definitely would recommend to all my friends.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fabulous service from start to finish

Absolutely fabulous service from start to finish. Easy to order; everything very clear and easy to understand. I was very sceptical but the reviews persuaded me to take a risk. My new laptop - a refurbished Dell was everything I wanted it to be.

I work as an online tutor so require everything to be quick, fast and reliable. My old hp laptop (3 years old) had started to struggle with multiple content and students on zoom and I was starting to look unprofessional.

I have travelled extensively already whilst teaching with my new laptop, even tutoring from a couple of cruise ships and everything has been fabulous. My only comment would be I wish that I had ordered a slightly smaller/lighter model - my fault!

Really cannot praise these guys enough, they are completely awesome. The 3 year guarantee gives me peace of mind too.

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Dell Laptop

After searching for a new laptop I couldn't find what I was looking for & after reading several unhappy reviews from people about after care from well known electrical shops i decided to go with the Gadget Centre & am so glad I did , when it arrived there was one small issue but 1 email sent & it was all sorted , really happy with mine & wouldn't hesitate to use again. Amazing service, thanks guys 👌

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Top Drawer Quality, Bottom Drawer Price

The quality is amazing, the price was very reasonable and the packaging was very secure.

My laptop may not start in 3 seconds as advertised... but it still starts in about half the time of my PC.

Overall, I am 3 months in to having my laptop and I'm still very impressed with its performance.

January 12, 2026
Rated 5 out of 5 stars

Laptop purchase

Laptop purchase
I advised to try Gadget Centre when I needed a replacement laptop.
Ordering was straightforward and delivery prompt.
I had a problem with charging the laptop at first although the performance of the machine was excellent.
Gadget Centre fixed the problem swiftly with no quibble.
I am happy to recommend the company.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased with my refurbished Dell…

Very pleased with my refurbished Dell laptop from Gadget Centre. It's like new and very fast. Only minus was it did not have a built-in DVDdrive, which was no biggy as i bought an external drive fron a well known Chinese company for £12. The pre-installed free Opensource(?) Libre Office suite was an unexpected bonus, enabling me to edit all my MS Office files. Thank you guys!

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great choice, great prices

I love the fact that its so easy to specify exactly what you want with your laptop. For me a large HDD memory and RAM were what was important and its great to be able to pick your spec and not be forced to pay more for things you don’t need like graphics cards. Amazing laptop, as good as new for a fraction of the cost of a new pre-built one. Quick delivery & exactly what I requested. Perfect

March 30, 2026
Unprompted review

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