Gadget Centre Reviews 1,255

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that items often arrive looking and performing like new, even when reconditioned. Many found the ordering process straightforward and appreciated the ability to customize specifications, leading to products that perfectly met their needs. The value for money, especially when compared to new items, is frequently highlighted, alongside efficient delivery services and good communication throughout the process. However, some customers also noted occasional issues with delivery times, which sometimes extended beyond initial expectations. A few people experienced minor cosmetic imperfections, such as tiny scratches, or received products with older specifications than anticipated. There were also isolated reports of issues with accessories or, in rare cases, significant product malfunctions, though these were often resolved by the company.

What people talk about most

Product

People report positive experiences with product. Customers are highly satisfied with their refurbished... See more

Quality

Users describe positive interactions with quality. Many customers are delighted with their refurbished... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising the ease of ordering, prompt... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and... See more

Price

Reviewers highlight positive aspects of price, consistently expressing satisfaction with the value received.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a laptop as my old Dell could not be upgraded to current OS. I found it easy to order and built to my spec from initial order to delivery no problems and prompt updates. When delivered the cond... See more

Rated 5 out of 5 stars

Bought a laptop for domestic, everyday, light use to replace my 6 years old Dell. Same spec machine was 2 to 4 times the price if bought new from Currys. Delivered as expected within 5 days and go... See more

Rated 5 out of 5 stars

Taken a chance with the deal thinking it's too good to be true but decided to have a punt as Windows 10 had put me down the cul de sac so my lap top was really of no use.Gadjet Center have got me on t... See more

Rated 5 out of 5 stars

I got to choose exactly what I needed from my laptop, and was then sent a brilliantly performing laptop that looks like new. Following a really bad experience with Back Market, I was so glad I came a... See more


Company details

  1. Computer Store

Written by the company

Affordable laptops, computers and phones! All with inclusive warranty! High-end electronics, at low prices. Looking for a powerful laptop with top performance? Try our "Build your own" laptop service!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 4% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Don't dither, do it!

Took my time deciding but now wish I had decided ages ago! Struggled on with my old unit to the point it nearly died. Then the appeal of recycling, custom build, and outstanding value for money won me over. Ordered and delivered within the week.

Is the condition perfect? No - tiny scratches around the ports. Every other square millimetre is pristine though. Does it boot up in two seconds? No - usually 5-10 which is at least 20 seconds quicker than my old one. Speed is genuinely awesome and the screen is just fantastic - pin-sharp images and clearly defined motion.

I am absolutely delighted and the Gadget Centre will be the first (and probably only) outlet on my list when I renew. Highly recommended.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Needed new laptop quickly

The process of designing my new laptop was simple and straight forward. Ordered on Saturday arrived on Wednesday can't fault the service at all. Really happy with the laptop, have been using it every day since I got it and all for a price under half of what I could have got from the "big boys", would definitely use these guys again

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered my laptop with some scepticism

I ordered my laptop with some scepticism, but was persuaded by the good reviews. The laptop arrived, and I was truly amazed at the condition of the case and screen. It looked like a new computer with the wrap applied. I checked the internals, and these were all as ordered. After using it for several weeks, I am more than pleased with my purchase. It did take all of the mentioned delivery time to arrive, which other reviews spoke about, but this isn't aproblem for me.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Taken a chance …

Taken a chance with the deal thinking it's too good to be true but decided to have a punt as Windows 10 had put me down the cul de sac so my lap top was really of no use.Gadjet Center have got me on track ,,Widows 11 installed plus other apps, 3yr warranty could not be happier 😀 So far so good.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

The computer was built to the exact specification requested

The computer was built to my exact specification and received in perfect order. They also added "Office" with no extra cost. It is fast and looks good, all for under £400.
They also have a detailed and simple guide on securing the computer software. The Dell computer is of the highest quality, and was delivered within 2 weeks as promised.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased with my refurbished…

Very pleased with my refurbished laptop. Great that it doesn't come with bloatware. They are not "off the shelf" items so a wee wait of a few days between ordering and receiving is OK by me. On arrival it was easy to set up even although I am no computer expert. Email correspondence is answered quickly and efficiently.
I am happy to recommend this company based upon my experience so far.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

I entered into this with some trepidation as it felt like a lot of money for something refurbished. However the spec is amazing and for £400 I got a laptop with a £1K spec plus a 3 year warranty. It’s absolutely brilliant, fast, responsive and has all the systems my son needed for his college work. Absolutely completely satisfied it’s such a great idea, and we’ve prevented something going to landfill too so win win!

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

I was alittle sceptical at first

I was alittle sceptical at first, mainly due to trying to speak to someone at the company by phone several times to no avail. The gadget centre got back to me when I emailed and raised this with them. I took the plunge and ordered via the website, and I'm very satisfied with my purchase, delivered within 5 days and very well packed. The laptop was a lot cheaper than from a main retailer with a 3-year guarantee. I'm so far very impressed with the service and laptop, and would highly recommend them.

January 23, 2026
Unprompted review
Rated 4 out of 5 stars

Had a great deal on a refurbished Dell…

Had a great deal on a refurbished Dell laptop. Nice price, good service. Had a glitch and support sorted the issue.

Recommended them to a friend, whose criticism was that the delivery date slid out. Their laptop arrived in time for Christmas but it involved a few emails exchanges. Our guess is that they were overcome by their own success.

I guess if you are looking for a good deal on refurbished kit, you need to be ready for a flexible delivery date.

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

An absolutely fantastic service

An absolutely fantastic service. I was in the market to replace a 10 year old hand-me-down laptop that my son uses for school. I picked carefully the options using their guided configuration tool and ended up with an awesome laptop. So clean, looks perfect and works great!

February 6, 2026
Unprompted review

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