Gadget Centre Reviews 1,256

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 381 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently pleased with the products, often highlighting the excellent quality and value for money. Many found the ordering process straightforward and appreciated the ability to customize their purchases. The delivery service is frequently praised for its efficiency and good communication, with many noting that their items arrived as expected and in great condition. However, some customers also noted longer delivery times than anticipated, with a few experiencing delays. There were occasional mentions of minor cosmetic issues like small scratches, and a small number of people received products that did not fully meet their expectations regarding specifications or battery life. A few reviewers also expressed concern about the lack of an immediate order confirmation email.

What people talk about most

Product

Customers consistently note positive experiences with product, often describing their refurbished laptops as... See more

Quality

Reviewers mention positive feedback about quality. Many customers are delighted with their purchases, noting... See more

Delivery service

Users describe positive interactions with delivery service, often praising fast shipping times, with some... See more

Order

Clients share positive opinions on the ordering process, often highlighting its ease and clarity. Many... See more

Price

Customers had positive experiences with price, often finding exceptional value for money. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a laptop for domestic, everyday, light use to replace my 6 years old Dell. Same spec machine was 2 to 4 times the price if bought new from Currys. Delivered as expected within 5 days and go... See more

Rated 5 out of 5 stars

Taken a chance with the deal thinking it's too good to be true but decided to have a punt as Windows 10 had put me down the cul de sac so my lap top was really of no use.Gadjet Center have got me on t... See more

Rated 5 out of 5 stars

Bought a laptop as my old Dell could not be upgraded to current OS. I found it easy to order and built to my spec from initial order to delivery no problems and prompt updates. When delivered the cond... See more

Rated 5 out of 5 stars

Had some trepidation at first but ordered a reconditioned laptop with hi-spec specifications. Couldn't be happier! Delivered in days and now all my music files are safely stored and backed up! 3 yea... See more


Company details

  1. Computer Store

Written by the company

Affordable laptops, computers and phones! All with inclusive warranty! High-end electronics, at low prices. Looking for a powerful laptop with top performance? Try our "Build your own" laptop service!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 4% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Workstation laptop is perfect

Workstation laptop is perfect, runs well, spec is as I requested and I was able to discuss with the team by email prior if my requirements could be met regarding ports, size and capability.
While there was a delay due to demand I was kept up to date when I chased and have since ordered another for a family member.

October 19, 2025
Unprompted review
Rated 5 out of 5 stars

It was a DELL

I have just purchased a laptop for my grandchildren asked for a 15,6 inch screen, was really pleased when it arrived took a little longer about 4 weeks well worth the wait it was a DELL computer high specification and a great price looks like new no marks on it thanks guys
Highly recommended

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

The Gadget centre

The Gadget centre has delivered exactly what they promised. A fast and like new laptop. Their communication was first class. I would highly recommend Gadget Centre to buy a laptop.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Looks brand new…

Waited a little time for my computer but when it arrived it looked brand new, made to my specifications. Jake from customer service was very attentive replying to any queries I had within 72hrs. Would thoroughly recommend the Gadget Centre

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

I'm really happy with the laptop

I'm really happy with the laptop, it seems just like new, but better! Battery lasts ages and everything works like it should. I'd use again, when I was being inpatient as it had been a few weeks I asked for an update and got one, but that's just me being impatient, mine took just over 3 weeks. I'd recommend.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service was slightly…

Brilliant service was slightly concerned at first with the delivery delay but an email was received and and explanation expressed definitely definitely will recommend this company first class 👍

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

These guys are really good

These guys are really good, the laptop came not only running like new but also looking like new with the wrap that they put on it. When I eventually need another laptop which hopefully won't be for some time I will definitely use these guys again.

October 11, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Took a while to arrive, i contacted Jake a few times & he was quick to respond & very informative of the progress of the laptop, he informed me when it was ready & posted it Thurs & it arrived Fri at 07.30, when the laptop arrived it was like new, it was a Dell & I ordered i7, 16gb ram, 500 storage & it works perfectly, absolutely blown away with it, i would not hesitate to recommend Gadget Laptop's to anyone 😀

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great laptop at half the price

I received my laptop a few weeks ago and I must say you can't tell the difference as to whether it's a refurbish laptop or not.
It looks brand new. I can't thank you enough and will in deed purchase another one for a member of my family.
Thanks again

October 7, 2025
Unprompted review
Rated 4 out of 5 stars

As we get older we all get…heavier !

Looked for replacement laptop to get win 11 and looked at gadget centre which fitted the bill .Gave them my preferred specs and laptop duly arrived about ten days later , packaging damaged but not laptop.Laptop heavy , old model , made out of cast iron , but that ok , everything works as it should , only small gripe is the screen/ graphics card not as sharp as I thought it would be , but again I am not using it for graphics work / gaming. So all in all not bad atall

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great DELL refurbished laptop

The DELL refurbished laptop I received has everything I requested on the build I asked for. Took about four weeks to arrive but they answered my email enquiry instantly when I asked for a delivery time. They said they were short staffed and waiting for parts. It was well worth the wait I would definitely use this company again.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Very cost effective way of purchasing…

Very cost effective way of purchasing my laptop. Also, very comprehensive ordering service, with the ability to easily personalise your required specifications. My one and only (small) negative was the ambitious delivery forecast (in my case).
Highly recommend Gadget Centre!

September 26, 2025
Unprompted review
Rated 1 out of 5 stars

A very poor experience

The laptop is OK. Does what it says on the tin however:
# The 3 second launch is bogus. Mine takes much longer than that
# The 'top quality' mouse doesn't work on the mouse mat I was sent
# The mouse mat itself is cheap and nasty.
# They closed down their phone system as they were 'busy'
# Support is hopeless
# The instructions to upload your data are poor - I ended up paying a gut to do this for me
# The director graciously offered me a telephone slot to discuss these matters- then never called

Not sure where these 5 star reviews come from...

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

They are very well priced & trustworthy.

I have been thinking of buying a new laptop for well over a year, as my old laptop started out as windows 7, but with all the windows upgrades, it was slower than a snail, sometimes taking up to 40 minutes just to start up.
I repeatedly saw Gadget Centre's ad on Facebook & thought its probably another scam, as with many Facebook ads. So I did some research to find out if they are legit, & yes they are.
I received my refurbished laptop around 3 weeks after placing the order online. I'm not tech savvy, but the online questions asking you for the type of usage was very handy & simple to navigate. The only thing it does not give you, is an option on the screen size, which is a bit of a shame, as my old Dell laptop had a 17 inch screen.
The start up time is as described in the ad & looks brand new. I would highly recommend them, rather than going to one of the big stores.
Would I buy from Gadget Centre again? Yes!

August 24, 2025
Unprompted review

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