I am actually going to speak to a lawyer about filing a lawsuit. As mybsituation got worse and worse i was notifify them an d was blown off. Leading to a real life or death emergency situation. Im wri... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Complete Scam Submitted A $84.80 Macys Card They Took My Money Almost Immediately Checked My Card Yesterday Money Gone Still Says Processing So My Money Shouldn’t Be Gone & If So Should’ve Been Paid M... See more
Company replied
Got scammed lol, they did a pretty good job with the fake reviews below, didn’t do my due diligence and check the accounts. Sold my card and of course nothing back. All the reviews below follow the sa... See more
Company replied
Worst customer service ever still have not received my payment it's been more than 3 days and I still haven't received a email about my transaction or what's going on there has been no kind of update!... See more
Company replied
Company details
Written by the company
GC Primo is an online gift card exchange platform that helps customers convert unwanted gift cards into cash through a secure and streamlined verification process. Our platform supports gift cards from many popular retailers and provides multiple payout options, including PayPal, Zelle, Bitcoin, Cash App, and bank-supported payment methods where available. At GC Primo, we focus on: Fast gift card verification Secure transaction processing Multiple payout options Transparent status tracking Dedicated customer support Our mission is simple: make selling unwanted gift cards safe, convenient, and accessible for everyone.
Contact info
600 Peachtree Street NE,, 30308, Atlanta , United States
- (404) 555-3471
- support@gcprimo.com
- gcprimo.com
1.7
Bad
124 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not quick but works
Send an email to support and they explained the process. But the wait time is really painful if you need quick cash.
July 1, 2026
Unprompted review
More relibale support needed
Finally, payment arrived after a long wait!! but I expect more faster processing and better communication.
June 29, 2026
Unprompted review
If i could give 0 Stars i would!!! BIG Scammers
If i could give 0 Stars i would!!!! Do not use this business for selling your gift card, They will scam you(Use your funds) & Not process a payment promptly. They are desperate and they are very unprofessional. Be sure to use other trusted sites. Do not trust these people or the so called general manager “justin Cooper” it does not take hours to approve someone for a payment mind you, You already used the funds off the persons card. Be forreal you money hungry bums!!!!! Yall got the right one though i will tell you that much
July 2, 2026
Unprompted review
Reply from Gcprimo
UPDATE : PAID
We've reviewed your transaction for reference PRIMO-FBE78F-097C.
Your payment has been successfully processed via Cash App.
We understand that the delay was frustrating. Gift card exchanges are a high-risk industry, and while many transactions are completed much sooner, some require additional vendor verification before payment can be released. This can occasionally result in longer processing times.
We do not keep funds from approved transactions. Once verification is complete, payment is issued, and in your case, your payment has now been processed successfully.
If you've received your payment, we'd appreciate it if you would consider updating your review to reflect the final outcome.
We're sorry to hear that you feel this way.
Could you please provide your reference number (it starts with PRIMO-) so we can locate your submission and review your transaction?
Once we have your reference number, we'll investigate your case and provide you with an update. While many transactions are completed quickly, some gift cards require additional vendor verification before payment can be released.
We look forward to resolving this for you.
My experience with this firm is…
My experience with this firm is terrible because they are cheaters, and they will not process your payout because they are not reliable. I would say #Crop# Mines# is exceptional in their service and pays their user on time without any stress.
July 1, 2026
Unprompted review
Reply from Gcprimo
We're sorry to hear about your experience.
Could you please provide your reference number (it starts with PRIMO-) so we can locate your submission and review its current status?
Once we have your reference number, we'll investigate your transaction and provide you with an update as quickly as possible.
Thank you.
Received the payment
Received the payment via crypto but it took a few days to clear the money.
June 28, 2026
Unprompted review
Got paid 🤪
Well to be completely honest I have been waiting 11 days and 14 hrs and finally I received my payment so if you're willing to wait for the verification you will get paid for your gift card so sometimes the verification takes longer than what it states but that's okay because they did really pay me this morning. I gsve 3 stars because of the lenth of time it took to get paid and the customer support sucks and could have been better. Thanks gcprimo
June 17, 2026
Unprompted review
Reply from Gcprimo
UPDATE : PAID
We've reviewed your transaction for reference PRIMO-1E23AF-5917
We understand that waiting for a payment can be frustrating. While many transactions are completed much sooner, some gift cards require additional vendor verification before payment can be released, which can result in longer processing times.
We're pleased to confirm that your payment has been successfully processed via PayPal.
We process payments for approved transactions once the verification process is complete, and your transaction has now been completed as promised.
If you've received your payment, we'd appreciate it if you would consider updating your review to reflect the final outcome.
If i could give negative 10 stars i would
If i could give negative stars i would! They used my gift card and I can’t get in touch with a human to speak with! Customer service sucks! They used it after I requested them to cancel because I didn’t want to sell anymore! This is completely unacceptable behavior and I want my gift card back!
June 29, 2026
Unprompted review
Reply from Gcprimo
Update : PAID
We're sorry to hear that you feel this way.
After reviewing your transaction PRIMO-5438A4-9DD9, we can confirm that your payment was completed within 3 days and was successfully sent via Cash App. We only became aware of this review after your transaction had already been completed.
We're disappointed to see your comments because your payment was processed and the transaction was successfully closed. Once a gift card has been validated, approved, and payment has been issued, the transaction cannot be reversed or the gift card returned.
If you've received your Cash App payment, we kindly ask that you consider updating your review to reflect the final outcome.
I’ve been waiting for 8 days now
I’ve been waiting for 8 days now, my balance has been taken off my gift card, and I’ve not received any money. The only time I’ve talked to a real person is when I emailed them, got the same exact answer twice now, saying the payments team would review my submission. If anything changes I’ll edit my review but I definitely would not use this platform to sell a gift card.
Edit: The following day after I posted this review, I did indeed receive my money, so overall that’s all I wanted, could have been faster with a little better communication, they did pay though!
June 21, 2026
Unprompted review
Reply from Gcprimo
UPDATE : PAID
We've reviewed your transaction for reference PRIMO-6F800E-DAFA.
We process gift card transactions in batches, and in some cases vendor approvals take longer than expected, which can result in delays. While many cards are completed much sooner, every approved transaction is processed once verification is complete.
We're pleased to confirm that your payment has now been successfully completed via Cash App.
We understand the delay was frustrating and appreciate your patience throughout the process. If you've received your payment, we'd be grateful if you would consider updating your review to reflect the final resolution.
Another Con Fraudster just difffernt appearance.
This is one of the worst companies to deal with everything that advertise on their website is a lie and when you try to contact, it’s not alive human agent it’s just but who keeps on giving you the same stupid answers back to back. I submitted my gift card from Best Buy for $200 on June 24 approximately 2 PM and the original impression I was given was that it would take less than eight hours now this card was not used. It had the receipt of the card which I submitted along with it and as a friend and the payment was via Zelle, which everybody knows just Minutes now after five days and eight hours still there is no status Update. I contacted the supervisor which I have worked a different companies and never came across people who I just either plain stupid or they think they can get away with their stupid lies because the customers don’t know anything better. I think Mission should do something about these kind of websites with these promises and stuff you know because when they promise you that you submit a card with everything validated, which is because I can already tell that the card has been transferred you know you can get paid off within eight hours after five days with countless email chain back to back asking questions on the status update and getting the same stupid response over and over and this is actually coming from one of the supervisors that is being reviewed now the world itself being reviewed. I have looked it up in the Webster dictionary, but these guys have given it a whole new meaning stay away from this kind of companies do yourself a favor give the car to some charities. I think you’ll get a better blessing of this than dealing with these kind of people.
BTW, another site
GCCIRCLR.COM
Which is all by the same people and at one point a couple weeks ago it was ran by the same people too. I submitted them $400 worth of eBay gift cards four days later the site is down doesn’t exist all my emails that I wrote to them, I start bouncing back to me.
June 22, 2026
Unprompted review
Reply from Gcprimo
UPDATE : PAID We're pleased to let you know that your payment for reference PRIMO-182F83-4750 has been successfully processed via Zelle.
We're sorry to hear that you're frustrated with the processing time.
First, we want to clarify that we are not affiliated with or related to any other gift card website or company, including the one you mentioned. Comparing us to another business or suggesting common ownership is incorrect.
Regarding your transaction, our records show that your gift card has already been processed and is currently awaiting final vendor approval. This approval is a standard part of the verification process and, unfortunately, the timing is outside of our direct control. Once vendor approval is received, your payment will be processed promptly using your selected payout method.
We understand that waiting is frustrating, but delays during the vendor verification stage do not mean a transaction is fraudulent. Every payment we process is completed after the required verification steps have been successfully finalized.
We appreciate your patience and will notify you as soon as the approval is complete and your payment has been issued.
Same people who ran GC Circle
Same people who ran GC Circle, same scam happening. I lost $400 in Visa gift cards that still hasn’t been paid out or recovered from GC Circle. They shut down the site and conveniently stopped replying to reviews there just to switch to this site.
As for previous responses from the site that claim they are not affiliated with GC Circle, the FAQ on your Primo website still says GC Circle. It’s obviously the same.
June 2, 2026
Unprompted review
Reply from Gcprimo
We appreciate your feedback and would like to clarify a few points.
We are not affiliated with any other gift card company. During the development of our website, our designers referenced industry-standard layouts and content for inspiration. If any outdated wording or placeholder text was ever present, it was an unintentional oversight. We have since thoroughly reviewed our website and confirmed that it does not reference any other company.
We also want to clarify that every gift card submitted to us goes through a validation and vendor verification process.All cards that are successfully validated and approved are paid. While some transactions are completed within hours, others can experience delays due to additional vendor verification. Once approval is received, payment is released.
We understand that delays can be frustrating, but our process is straightforward: validate the card, obtain vendor approval where required, and issue payment. We remain committed to ensuring every approved transaction is completed.
I been stuck in progress for 4 days…
I been stuck in progress for 4 days hasn't yet moved my card is unused was told I would be priority nothing nothing nothing was told I will talk too a teammate nothing like wth I need my money or gift card cause this is crazy im trying too feed my family now I cant sign in and it's saying submission not found that is crazy smh
Update i did get paid it just takes a little while I appreciate that they were trying too get me paid fast I sent the wrong information thats my fault but when they got the right info instantly paid thank you
June 19, 2026
Unprompted review
Reply from Gcprimo
We're sorry to hear about your experience.
Could you please provide your reference number (it starts with PRIMO-) so we can locate your submission and review its current status?
Once we have your reference number, we'll check your transaction with our vendors and provide you with an update as quickly as possible. While many transactions are completed sooner, some gift cards require additional verification and may take longer to process.
Thank you for your patience.
Is this Justin cooper just a robot
Is this Justin cooper just a robot ? It’s a day nothing but bs! They drained the gc within a hour but have yet to receive anything! What’s more to review once the funds have been taken?
June 26, 2026
Unprompted review
TERRIBLE!
TERRIBLE!! They said it was pending for 4 days and I checked my gift card , they cleaned it out !! $125 !!! Plus never got paid ‘n SCAM SCAM SCAM!!! I am calling the gift card issuer to see who redeemed it and how I can get this company to go out of business and pay everyone they’ve scammed . They need to be reported . All they do is respond with the sane messages and never do anything about it . Sell our gift cards for their profit . I’m not going to let it go , I’m going to get to the bottom of it because I don’t want anyone rise to get scammed . DO NOT USE THIS SIGHT !
June 26, 2026
Unprompted review
Reply from Gcprimo
We're sorry to hear about your experience.
We've reviewed your transaction and can confirm that **your payment has been successfully completed via Cash App**.
While many transactions are completed much sooner, **some gift cards require more than 7 business days** to complete the vendor verification process before payment can be released. This processing timeframe is outlined on our website.
We understand the delay was frustrating, but we do not keep customer funds. Once vendor verification is complete, payments are released, and in your case, your payment has now been completed.
If you've received your payment, we'd appreciate it if you would consider updating your review to reflect the final outcome.
Thank you.
Sent in gc to sell on June 19th
Sent in gc to sell on June 19th. As of today nothing. Get emails answering my question. Unfortunately he always says the same thing. Told Justin cooper just give me gc back and I’ll go to more reputable company. Now dead silence.
Pretty sure I’ve been scammed. PRIMO-A4F211-8993 I’ve added the ref number. 8 days plus almost 23 hours. Sick stuff.
June 17, 2026
Unprompted review
Reply from Gcprimo
Update : We've reviewed your transaction PRIMO-A4F211-8993.
Your transaction has now been completed, and your payment has been successfully processed. The case is closed.
We understand the delay was frustrating. While many transactions are completed much sooner, some gift cards require additional vendor verification before payment can be released.
If you've received your payment, we'd appreciate it if you would consider updating your review to reflect the final outcome.
Thank you for your patience.
We're sorry to hear about your experience.
Could you please provide your reference number (it starts with PRIMO-) so we can locate your submission and review its current status?
Once we have your reference number, we'll check your transaction with our vendors and provide you with an update as quickly as possible.
Thank you for your patience, and we look forward to resolving this for you.
Reply from Gcprimo
We're sorry to hear about your experience.
Could you please provide your reference number (it starts with PRIMO-) so we can locate your submission and review its current status?
Once we have your reference number, we'll check your transaction with our vendors and provide you with an update as quickly as possible.
Thank you for your patience, and we look forward to resolving this for you.
I tried selling my $50 Target Gift…
I tried selling my $50 Target Gift card, it said it would take 8 hours to process. They took the balance off my card and it’s been 5 days without any progress or update. They took the balance one day after I submitted my request. PRIMO-E679B8-C585
June 26, 2026
Unprompted review
Reply from Gcprimo
We've reviewed your transaction for reference PRIMO-E679B8-C585.
Your payment has been successfully completed and sent via Chime.
We understand the delay was frustrating. While many transactions are completed quickly, some gift cards require additional vendor verification before payment can be released. Once the verification was completed, your payment was processed.
Please check your Chime account for the transfer. If you've received your payment, we'd appreciate it if you would consider updating your review to reflect the final outcome.
Thank you for your patience.
SCAM!!!
Submitted $55 Walmart Gift Card 2.5 days ago and still NOTHING! No payment, no update, no movement. I wrote customer service and they keep telling me they are processing it. I went to Walmart’s website and checked the gift card balance and it’s at $0. Where’s my money?!? PRIMO-483380-EF58
June 23, 2026
Unprompted review
Reply from Gcprimo
We've reviewed your transaction for reference PRIMO-483380-EF58.
Your payment has been successfully completed via PayPal Goods & Services.
We understand the delay was frustrating. Some gift cards require additional vendor verification before payment can be released, which is why processing can occasionally take longer than expected.
Please check your PayPal account for the payment. If you've received it, we'd greatly appreciate it if you would consider updating your review to reflect the final resolution.
Thank you for your patience and for giving us the opportunity to complete your transaction.
2 best buy cards merchandise was removed on 24 still haven’t process my cash
So I sold them 2 Best Buy cards . They remove the money on the 24 it said it would take 8 hours to process. My question is if you have already process and removed the funds from the card why haven’t I receive my Zelle payment yet has been now 3days . PRIMO-3435DD-0CB1 is my reference number. If you have already proceeds and remove the funds from the merchandise I should have already been paid out. I checked the balance and both are the cards are empty . I thought when you take the money off then you will process the cash. & my account it still said in my end that yall haven’t received the payment but when I verify through Best Buy the process was done days ago.
June 24, 2026
Unprompted review
Reply from Gcprimo
Hi Shannon,
We wanted to provide you with an update regarding your submissions.
One of your gift cards has been approved, and the payment for that card has already been sent successfully via Zelle.
Your second gift card is still awaiting approval from our vendor. Unfortunately, we cannot release payment for that card until the vendor completes the verification process. As soon as we receive approval, your payment will be processed immediately.
Thank you for your patience and understanding. If you have any questions, please don't hesitate to contact us.
They drained the value of my gift card…
They drained the value of my gift card immediately...but now, almost 5 days later, I have not been paid NOR has anyone communicated ANYTHING with me!!!
Reference:
PRIMO-C562AA-302B
June 19, 2026
Unprompted review
Reply from Gcprimo
update : We've reviewed your transaction for reference PRIMO-C562AA-302B.
Your payment has now been processed successfully via PayPal Goods & Services.
We understand the delay was frustrating. While many transactions are completed much sooner, some gift cards require additional vendor verification before payment can be released. Once that verification is complete, payment is processed immediately.
Please check your PayPal account for the payment. If everything has been received, we'd greatly appreciate it if you would consider updating your review to reflect the final outcome.
Thank you for your patience and for giving us the opportunity to complete your transaction.
We're sorry to hear about your experience.
Could you please provide your **reference number** (it starts with **PRIMO-**) so we can locate your submission and review its current status?
Once we have your reference number, we'll check your transaction with our vendors and provide you with an update as quickly as possible.
Thank you for your patience, and we look forward to resolving this for you.
Complete Scam Submitted A $84.80 Macys…
Complete Scam Submitted A $84.80 Macys Card They Took My Money Almost Immediately Checked My Card Yesterday Money Gone Still Says Processing So My Money Shouldn’t Be Gone & If So Should’ve Been Paid Mind You I Submitted On The 16th Do Not Use Them They Will Take Your Money & Not Send Payment PRIMO-79557E-276D
June 15, 2026
Unprompted review
Reply from Gcprimo
We've reviewed your transaction PRIMO-79557E-276D.
All payments are processed based on our vendor's approval process. While many transactions are completed much sooner, some gift cards require additional verification before payment can be released. This processing timeframe is outlined on our website.
Your verification has now been completed, and your payment has been processed via PayPal Goods & Services.
We understand the delay was frustrating, but we do pay all approved transactions once vendor approval is received. We kindly ask that you check your PayPal account, and if everything has been received, we would appreciate you considering updating your review to reflect the final outcome.
Thank you for your patience.
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