This is a borderline scam. I purchased a t-shirt off of their website and when it was received it was the complete wrong color and not as pictured. I asked for a replacement item to which they agree... See more
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This is a horrible company. The clothing item I bought was VERY deceptively marketed. The item is just smooth polyester and all the detail that appears to show in the marketing pictures is just an ima... See more
Sadly didn't read reviews first. Ordered and made the mistake to pay extra for quicker shipping. Days later and it still hasn't shipped or even been told anything to do with my order. Emailed to just... See more
Company replied
One star solid. Incredibly poor fit on two completely different products. The overall quality is also not great. Fabric is not high quality, image rendering is mediocre. Not mad, just won't buy f... See more
Company replied
Company details
Information provided by various external sources
Best place to shop for 3D-printed hoodie, sweatshirt, T-shirt, legging and other TeeAllover clothes!
Contact info
United States
- gearhumans.com
1.5
Bad
368 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dont expect the worst
I ordered a hoodie off of them nd after reading the reviews here, I was expecting the worst, especially when it shipped from China. The delivery time after the 10 Day Grace period was fast (made it from China to the States on less then 24 hours) and the hoodie itself is awesome. I ordered the Simon 'Ghost' Riley MW2 hoodie and other then a little fading on the Union Jack patches, the graphics are as advertised. I ordered a size up and it fits perfect in the chest and stomach though the sleeves are a little long. Love this hoodie and I just might order from them again
April 5, 2021
Unprompted review
Reply from Gearhumans
We sincerely appreciate how much you liked your order and please know that the kind of happiness we brought you makes us strive to improve and better on both our service and product.
We look forward to seeing you shopping back,
Gearhumans!
Ugly
Made out of shiny fabric that is both ugly and not functional. Do not buy.
April 2, 2021
Unprompted review
Reply from Gearhumans
We are so sorry for any inconvenience we caused you during the process. We promise to work again with our production department and resolve all the problems affecting our customers experience. Gearhumans hopes you will pardon the mistake and will continue to be a customer of our company in the future.
We are always be here to listen and try our best to bring the best service towards our customers. Your feedback gives us motivation to improve our service day by day and we would love to hear it. An apology is no substitute for good service, but we want to offer one on behalf of Gearhuman. We are once again sorry for the inconvenience caused.
Gearhumans Team.
Absolutely luv my hoodie
Absolutely luv my hoodie! The colors are vibrant, looks exactly like it does on the website. It's super lightweight & thin (which I personally enjoy) much better than bulky, & thick.
Shipping took quite a while, but once I got it, it was totally worth the wait.
March 17, 2021
Unprompted review
Reply from Gearhumans
We sincerely appreciate how much you liked your order and please know that the kind of happiness we brought you makes us strive to improve and better on both our service and product.
We look forward to seeing you shopping back,
Gearhumans!
Would give them 0 stars if I could
Would give them 0 stars if I could. Absolutely terrible customer service AND the shirt looks like garbage.
January 27, 2021
Unprompted review
Reply from Gearhumans
We are so sorry for any inconvenience we caused you during the process. The application's policies leading to this late respone and we hope that you can understand for us in this situation. We promise to work again with our production department and resolve all the problems affecting our customers experience. Gearhumans hopes you will pardon the mistake and will continue to be a customer of our company in the future.
We are always be here to listen and try our best to bring the best service towards our customers. Your feedback gives us motivation to improve our service day by day and we would love to hear it. An apology is no substitute for good service, but we want to offer one on behalf of Gearhuman. We are once again sorry for the inconvenience caused.
Gearhumans Team.
Crap
Just like everyone else on here, my sweater took a very long time to arrive, when it did arrive I was terribly disappointed, I bought the George Patton hoodie and it doesn't look anything like the one on the website, the quality of material is absolute garbage thin plastic and the markings or patterns on the sweater don't align in many spots. I never leave reviews but for something this awful I felt the need to do my part in warning others. Spent almost $60 on something not worth $10. Don't be fooled by this crappy company.
January 26, 2021
Unprompted review
Reply from Gearhumans
We are so sorry for any inconvenience we caused you during the process. The application's policies leading to this late respone and we hope that you can understand for us in this situation. We promise to work again with our production department and resolve all the problems affecting our customers experience. Gearhumans hopes you will pardon the mistake and will continue to be a customer of our company in the future.
We are always be here to listen and try our best to bring the best service towards our customers. Your feedback gives us motivation to improve our service day by day and we would love to hear it. An apology is no substitute for good service, but we want to offer one on behalf of Gearhuman. We are once again sorry for the inconvenience caused.
Gearhumans Team.
Quality is beyond bad
Quality is beyond bad. Pullover/"Sweater" feels like 100% plastic for over 30 Dollar! This is some chinca crap right here.
Dont buy!!!!
January 22, 2021
Unprompted review
Reply from Gearhumans
We are so sorry for any inconvenience we caused you during the process. The application's policies leading to this late respone and we hope that you can understand for us in this situation. We promise to work again with our production department and resolve all the problems affecting our customers experience. Gearhumans hopes you will pardon the mistake and will continue to be a customer of our company in the future.
We are always be here to listen and try our best to bring the best service towards our customers. Your feedback gives us motivation to improve our service day by day and we would love to hear it. An apology is no substitute for good service, but we want to offer one on behalf of Gearhuman. We are once again sorry for the inconvenience caused.
Gearhumans Team.
Plastic Sweaters...
So, ordered in Mid November via Express. Took them 14 Days to process the order. Track and trace link only showed that parcel being announced but never actually mailed. After my next few mails it turns out that the parcel was lost so they sent it again.
All said and done the two sweaters arrived in January.
I kinda had to sit down after unpacking: the sweaters are milimeter thin and basically made of plastic. I did try to address the issue with customer support. After the third mail they informed me that neither the delayed delivery now the poor quality are reason to refund. Now my trash owns two rather pricy plastic sweaters...
January 7, 2021
Unprompted review
Reply from Gearhumans
We are so sorry for any inconvenience we caused you during the process. The application's policies leading to this late respone and we hope that you can understand for us in this situation. We promise to work again with our production department and resolve all the problems affecting our customers experience. Gearhumans hopes you will pardon the mistake and will continue to be a customer of our company in the future.
We are always be here to listen and try our best to bring the best service towards our customers. Your feedback gives us motivation to improve our service day by day and we would love to hear it. An apology is no substitute for good service, but we want to offer one on behalf of Gearhuman. We are once again sorry for the inconvenience caused.
Gearhumans Team.
Absolutely horrible.
Absolutely horrible.
Package comes from overseas....very long delivery times.
Customer service stinks.
I should have never placed an order!
December 23, 2020
Unprompted review
Reply from Gearhumans
We do apologize for your bad experience and late respone due to application's policies. Please send us an email via support@gearhumans.com whenever you have any issues with products. We will try our best to improve our service in the future and bring the best experience to our customer.
We also appreciate your love to quality of the product. That is what helps us to try and improve product quality. You give us great motivation to help us try to create quality products every day. Thank you so much for supporting us.
Gearhumans!
Cheap products and worse shipping
Cheap products overpriced with terrible shipping. I ordered a sweatshirt at the beginning of November and it didn't arrive until today (Dec 21st)
It's cheaply printed on thin material. I can't believe this company is still in business. Simply awful
December 21, 2020
Unprompted review
Reply from Gearhumans
We do apologize for your bad experience and late respone due to application's policies. Please send us an email via support@gearhumans.com whenever you have any issues with products. We will try our best to improve our service in the future and bring the best experience to our customer.
We also appreciate your love to quality of the product. That is what helps us to try and improve product quality. You give us great motivation to help us try to create quality products every day. Thank you so much for supporting us.
Gearhumans!
My package did not arrive
My package did not arrive. I received a fake delivery confirmation. When I reached out to the delivery carrier they did nothing. When I reached out to Gearhumans they did nothing. Terrible company with poor customer service. Don't waste your money.
December 16, 2020
Unprompted review
Reply from Gearhumans
We do apologize for any inconvenience it is caused and late respone due to application's policies. Please send us an email via support@gearhumans.com whenever you have any issues with products. We will try our best to improve our service in the future and bring the best experience to our customer.
We also appreciate your love to quality of the product. That is what helps us to try and improve product quality. You give us great motivation to help us try to create quality products every day. Thank you so much for supporting us.
We look forward to seeing you shopping back,
Gearhumans!
Need to improve communication and sizing!
We paid for faster shipping and when our package arrived, it was missing an item for our grandchild for Christmas. The quality is good, but the communication avenues are not so good. The 3X sweatshirt we got today is too large! Sizing is confusing!
December 14, 2020
Unprompted review
Reply from Gearhumans
We do apologize for sizing problem and late respone due to application's policies. Please send us an email via support@gearhumans.com whenever you have any issues with products. We will try our best to improve our service in the future and bring the best experience to our customer.
We also appreciate your love to quality of the product. That is what helps us to try and improve product quality. You give us great motivation to help us try to create quality products every day. Thank you so much for supporting us.
We look forward to seeing you shopping back,
Gearhumans!
I ordered a Christmas hoodie from here…
I ordered a Christmas hoodie from here last year and it was terrible, i ordered an XL & what arrived was absolutely huge, id have fitted 3 of me in it & very poor quality fabric & the print was very faint & looked nothing like the picture so i returned it which cost me an additional €15 only for it to arrive back at my door 4 months later, so no refund at all, what a complete waste of time and money, i certainly will not be buying from here EVER again.
December 2, 2020
Unprompted review
Reply from Gearhumans
I'm sorry to hear about the quality problem. Can you please email us at support@gearhumans.com and let us know what the exact problem and which shirt(s) it happened to? Send a photo of the shirts as well, and we can ship replacements. Thanks so much - and I'm sorry for the inconvenience. We'll get you taken care of.
Is this the same company or not?
I agree. I also have sleeves that are 6 inches too long on a 2xl on a hoodie from last year. Is GearHumans the same as GearHuman from last year? They went from being in Canada to an address in TX and China, and I am also getting identical ads from Casespring..... What is the deal? I have 3 items in my cart and afraid to pull the trigger....
November 28, 2020
Unprompted review
Reply from Gearhumans
We appreciate you reaching out regarding your order. We are here to help! May I please know details about your order for us to further check on the status or what mainly happened with it. We apologize for the inconvenience we have caused you and we would love to ensure that any issue with your order is taken care of. I hope you let us. Can you please email us at support@gearhumans.com and let us know the exact problem.
Reply from Gearhumans
We are so grateful for your feedback. The Beloved team and I truly appreciate your honesty as we strive to improve both our services and products to fully provide the best we can. Your continued patronage is highly appreciated!
We look forward to seeing you shopping back,
Gearhumans!
Pretty cool and unique
Pretty cool and unique but weird fabric and really expensive. I wouldn't mind the price so much if the fabric wasn't so weird. Kid loves it.
October 30, 2020
Unprompted review
Reply from Gearhumans
I'm sorry to hear about the quality problem. Can you please email us at support@gearhumans.com and let us know what the exact problem and which shirt(s) it happened to? Send a photo of the shirts as well, and we can ship replacements. Thanks so much - and I'm sorry for the inconvenience. We'll get you taken care of.
EXCELLENT EXPERIENCE!!
I usually don't write reviews but wanted to after my experience with Gearhuman. I ordered shoes, hoodie, beach shirts (some were custom), t-shirts, and even a tumbler. Takes about 3-4 weeks to recieve your order but well worth the wait! Fantastic products and excellent customer service!! I will be ordering more products in the near future : ) HIGHLY recommend!!!
September 24, 2020
Unprompted review
Reply from Gearhumans
We appreciate your love. That is what helps us to try and improve product quality. You give us great motivation to help us try to create quality products every day. Thank you so much for supporting us.
We look forward to seeing you shopping back,
Gearhumans!
Great clothes!!!
September 12, 2020
Unprompted review
Reply from Gearhumans
We sincerely appreciate how much you liked your order and please know that the kind of happiness we brought you makes us strive to improve and better on both our service and product.
We look forward to seeing you shopping back,
Gearhumans!
I received a shirt that was the wrong…
I received a shirt that was the wrong size and their customer service sent me a new one immediately. Great company!
September 8, 2020
Unprompted review
Reply from Gearhumans
We sincerely appreciate how much you liked your order and please know that the kind of happiness we brought you makes us strive to improve and better on both our service and product.
We look forward to seeing you shopping back,
Gearhumans!
Low Quality Graphic Shirts - Steer Clear!
I purchased one heraldic knight tee shirt. It took 30 days to arrive, and the graphics were blurry. I e-mailed the company immediately. They replied by requesting a photo of the outer packaging and photos of the blurry shirt. I complied immediately. They claimed not to have gotten the first set of photos, so I sent a second set. They confirmed receiving the photos but attached a boilerplate reply: "We want to inform you that return and refunds will be made from our side if we confirm that it is our fault. For example, the product is defective, lost, burnt or wrong measurements with our size chart." I received this boilerplate three times before I informed the company I would be posting a negative review if they didn't either refund or send a new shirt. I got no reply, so here's the honest review, along with the majority of others who have purchased from this disreputable company. Steer clear! The shirt graphics online are likely enhanced by cellphone technology. The actual shirts have very poor resolution.
September 6, 2020
Unprompted review
Reply from Gearhumans
I'm sorry to hear about the print problem. Can you please email us at support@gearhumans.com and let us know what the exact problem and which shirt(s) it happened to? Send a photo of the shirts as well, and we can ship replacements. Thanks so much - and I'm sorry for the inconvenience. We'll get you taken care of.
We bought this sweatshirt
We bought this sweatshirt for ours, she liked it very much. The product is as shown in the photos and
has no defect.
September 3, 2020
Unprompted review
Reply from Gearhumans
We are so grateful for your feedback. We truly appreciate your honesty as we strive to improve both our services and products to fully provide the best we can. Your continued patronage is highly appreciated!
We look forward to seeing you shopping back,
Gearhumans!
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