Geekbuying Reviews 228

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I bought a mini PC from geek buying, and started to have a few problems. Feedback through my speakers and then the screen started to blank out in the middle of booting up. I contacted their after sale... See more

Rated 5 out of 5 stars

BUGS 4K 5G QUADCOPTER DRONE. All I can say is from start to finish fabulous service & a pleasure to deal with. Nothing to much problem, excellent comms and always fast turn around with emails. De... See more

Rated 5 out of 5 stars

My parcel took 4 months to receive from the time I paid it. I understood very well the cause and it is due to the pandemic. Doing follow ups on my order by contacting the Customer service thru email g... See more

Rated 5 out of 5 stars

I bought a Kugoo S1Pro and it works well as a short distance commuting gizmos.It arrived with broken LCD due to the shock during transportation and the polystyrene support is of poor quality unl... See more


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4.9

Excellent

TrustScore 5 out of 5

228 reviews

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Rated 5 out of 5 stars

Kugoo S1Pro great aftersales

I bought a Kugoo S1Pro and it works well as a short distance commuting gizmos.It arrived with broken LCD due to the shock during transportation and the polystyrene support is of poor quality unlike some other products,firm and sturdy.

From my user experience,it brakes quite violent and the tyre is not absorbing sufficient shock to be not bumpy on road,the same as in Mi scooters.It shall have signal lights, rear mirror, built-in bikelock and umbrella stand as a surplus.I find it heavy but some people don't.The vibrations,I am afraid of loosening the parts.

I tried to stick some blutac and it absorbs some shocks.

Overall,I think it is still great to buy on geekbuying because it is a responsible platform with well curated goods at a reasonable price.

April 19, 2021
Unprompted review
Rated 5 out of 5 stars

I placed an order on the Geekbuying…

I placed an order on the Geekbuying site but after paying I discovered I made a mistake. I asked for assistance in chat with Agent Service01 and I was promptly satisfied. Thanks to Agent Service01 I have brilliantly solved the problem. Recommended!

March 8, 2021
Unprompted review
Rated 5 out of 5 stars

Refund given on price change!

We ordered a treadmill from Geekbuying that we were watching for a long time for the price to drop.
Price wasn't going down, so we decided to go on with our purchase anyway cause in these hard times of quarantine we needed it.
A few days after we ordered the treadmill it's price went down at around 50 euros less and we asked if it was possible they refunded us the difference.
We thought our request was pretty fair.
And so did they!
A very kind woman named Sophie was communicating with us through email about the matter and she was super helpful and responded fast to our emails!
We got our refund of 47€ and now waiting for the treadmill to be shipped!

February 24, 2021
Unprompted review

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